Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.
Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
It is a marvellous jacket. I get compliments on it every day.
Great experience but little expensive for me, ups is not good
Workmanship, quality, price & time frames were faultless. Choosing the inner lining was very confusing & we have ended up with a pair of pants that are way too tight. Disappointing as this is my 3rd pair, & I've never had this problem before. Something in the system has changed, & it's not for the better...
The jacket I ordered is really beautyfull.
I had to pay 48 euro's extra taxes and shippingcosts. That was a bad experience. But the jacket is worthed!
Stylish, good shirt, liked it in the photo, even better in real life. The composition is good, close to the body.
So far I've only ordered the shirts which was easy and they appear very well priced, the shirts are as described.
The sizes are correct and they arrived fairly quickly.
I was a little concerned as I'd seen some poor reviews, but I got what I ordered fairly quickly for a low price and reasonable quality.
I wanted to look for a leather blazer for my size, but I checked out this website and saw it was 6xl and I thought it would fit perfectly but it was too small so I looked at your website and found out you do custom made blazer and I decided to order one from you and it came out perfect and beautiful.
It was simple to order my jacket, and it arrived quickly and was even more beautiful than in the pictures, and fit perfectly. Well done! This is the fourth jacket I've ordered from Leather Cult, and I love all of them.
Easy to navigate sight; fast, efficient order processing; great products!
I have found that I cannot wear the leather pants as the top button will not go through the button hole, and I am afraid if I force the button it will break off.
Make the checkout system more accessible.
Using the recommended fitting guide my leather coat is a perfect fit. Good quality and looks very good. It is already my go to coat.
Found it difficult to confirm payment.
Ordered male jacket. They tailored narrow waste and wide wide hips hanging loose. They dont know difference between male and female bodies.
Production took very long
Shipping fast and efficient
Leather Cult produce exceptionally high quality jackets that are perfectly fitting and a joy to wear
Everything from the sizing to the final product is fantastic. The leather pants that I ordered fit perfectly.
Commande simple et efficace, facile à effectuer la commande
Ordering process was easy to follow. Liked the custom fit as I am very tall and thin.
I ordered for a wedding, but the item shipped late. It arrived 7 days later than the original date.
So, it didn't come in time for my sister's wedding. Disappointed. But I like the jacket.
High quality products at a very reasonable price. Love each and every jacket I've ordered thus far. Will definitely be making more purchases in the future.
I agree to certain measurements, they miss by quite a lot, and they refuse to admit their fault and offer me a 15% discount on a new jacket.
I ordered a slim-fit jacket that was supposed to add 4-5 inches to my chest measurements. They agreed to this and I have the emails to prove it. But instead they send me one that adds about 1 inch and it is WAY too tight. After weeks of stalling about how I was measuring the jacket, they respond by saying the following:
"Kindly note that while your measurements are accurate, there may be a slight discrepancy between the measurements taken by you and those taken by our designers, resulting in a variance of 0.5 to 1 inch.
Additionally, while handmade garments may naturally exhibit minor differences, we adhere to stringent standards to ensure that any discrepancies fall within an acceptable range that does not impact the fit of the garment.
As a token of appreciation for your understanding and as a gesture of goodwill, we would like to offer you a 15% product discount on this order in the form of a gift certificate. Please provide us with the email address where you would like to receive the gift certificate."
Does this questionable variance make up for all of the 4 inches? Of course not. And imagine the ARROGANCE to just tell me that they know best what fits me, especially after being so incompetent that they cannot meet the measurements they agreed to. Now I am supposed to take their lousy 15% and order another jacket from such dishonest, incompetent, and unreasonable people? I think not.
If you order from these people, you had better hope they are in the mood to make the jacket as agreed. But if not, you will be stolen from like I was.
Fast and easy. The ordering was simple and the shipping was fast. I couldn't be happier with the product. Will definitely shop here again.
Good quality / price balance, also, good status information.
Answer: Definitely not. There are no refunds or exchanges from this company.
Answer: Leather Cult in their website states they are in India. Their UNHELPFUL customer service is certainly from there.