Leathercult is revolutionizing fashion by personalizing leather clothing. Our fine craftsmen individually tailor your garment using the measurements or the ready sizing options provided by you. We believe in providing clothing which fits you, using the best quality Leather available.
Leathercult has established a strong reputation for high-quality, custom leather products, with many customers praising the precise fit and craftsmanship of their garments. The company’s customer service is frequently highlighted for its responsiveness and support throughout the ordering process. However, some customers have expressed concerns regarding sizing inconsistencies and a lack of flexibility in return or exchange policies, which can lead to disappointment. Overall, while the brand enjoys a loyal customer base due to its quality and service, addressing sizing issues and enhancing return options could further improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great product. Great experience. Truly love the first jacket I ordered!
You sent me the wrong jacket. I ordered and paid for suede and got smooth leather. Be sure theis jacket is SUEDE!
Absolutely beautiful jacket - made to order.
I'm pleased to order another one ASAP!
Great material, nice designs. Excellent fit. I've purchased 3 jackets. Pleased with all the purchases!
The products were excellent, and I get a lot of compliments on them
It is easy to order and you can order made to measure. I will buy from you again
Ordered leather color samples 10 dollars applies to 1st order
The darkness of jacket photos displayed makes it hard to determine the style and color I might like..
I dont like to use paypal and be forced to use them when i have credit cards and i also find it hard to navigate in your website. You sent me an email saying i didnt check out. I hit the checkout button YOU provided and it says there is nothing in the shopping cart. It took forever to determine i had to sign in on a differnt page and every time i switched i had to start the process all over again. I will continue to shop with you but i will be looking at other website before coming to yours because it was such a hassle.
When I had a question about an alteration to a jacket, I was immediately answered and had my needs catered to, above and beyond expectations! They even sent me, without my asking, a $20 credit to use towards the solution I was looking for on their site! Thank you, Erica for being amazing.
Super fast and easy with my account, order history, and paypal option!
Jacket was just as depicted in the photos. Great quality. I was very happy with the fit.
The merchandise is always a perfect fit. The leathers are good quality.
The service is excellent with Leather Cult. The merchandise is reasonable and really fashionable.
We had a hard time initially communicating, but it was a glitch in the response system. Once they fixed it, they were great to work with and even got our jacket here in time for an event.
The leather coats I have bought are always quality made. I love them. And I am tall so having them make them to size is awesome.
I have bought 4 coats and I love that they fit me!
Site is user friendly, and the customer service is totally awesome. The response time to email very quick. The staff pays attention to your needs and resolve issues quickly.
Excellent I'm left speechless of the quality of your production
Some specifications were missing. Inaccurate measurements.
Good product and quality. Looks great and feels awesome too.
Excellent experience! High quality product and the excellent measuring instructions resulting in a perfect fit. Very fast shipping!
Answer: Definitely not. There are no refunds or exchanges from this company.
Answer: Leather Cult in their website states they are in India. Their UNHELPFUL customer service is certainly from there.