• Lawn Doctor

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Overview

Lawn Doctor has a rating of 2.82 stars from 7 reviews, indicating that most customers are generally dissatisfied with their purchases. Lawn Doctor ranks 15th among Lawn Care sites.

  • Service
    2
  • Value
    2
  • Shipping
    1
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
See all photos
How would you rate Lawn Doctor?
Top Positive Review

“My garden is so beautiful”

Jessica T.
7/7/20

They literally saved my lawn because it was such a mess before! After they were done, it looked completely different and so very beautiful. My neighbours commeneted on them as well because they have done an amazing job! Thank you so much

Top Critical Review

“Stay Away From Lawn Doctor”

CIASP W.
7/21/21

Lawn Doctor damaged my lawn. After 4 times treatments within the six months (from Aug- Dec 2020 ( 4 times according to them actually only come three times, then to April 2021 one time without my permission), the weeds in my lawn were even worse than before that I had a picture to confirm. It looks like the weeds are very happy without any disruption and rapidly growing anywhere in my yard. The worst thing is Lawn Doctor made me automatically renew for the next year without my permission to come to continue the service. After service, they collect payment from you even though you do not know what happened. I sent an email to them told them I already change to the other lawn company, and I never renewed with Lawn doctor with their bad service. Why did they come to my home without my permission for service? After that, they continually sent the bill to me, and also Intimidate that will be sent to the collection company to ruin my credit. I just made payment for them this morning. Just give all the customers experience what I experienced. Stay Away from Lawn Doctor!

Reviews (7)

Rating

Timeframe

Other

Thumbnail of user ciaspw
1 review
2 helpful votes
July 21st, 2021

Lawn Doctor damaged my lawn. After 4 times treatments within the six months (from Aug- Dec 2020 ( 4 times according to them actually only come three times, then to April 2021 one time without my permission), the weeds in my lawn were even worse than before that I had a picture to confirm. It looks like the weeds are very happy without any disruption and rapidly growing anywhere in my yard. The worst thing is Lawn Doctor made me automatically renew for the next year without my permission to come to continue the service. After service, they collect payment from you even though you do not know what happened. I sent an email to them told them I already change to the other lawn company, and I never renewed with Lawn doctor with their bad service. Why did they come to my home without my permission for service? After that, they continually sent the bill to me, and also Intimidate that will be sent to the collection company to ruin my credit. I just made payment for them this morning. Just give all the customers experience what I experienced. Stay Away from Lawn Doctor!

Service
Value
Returns
Quality
Thumbnail of user jeffs2489
1 review
1 helpful vote
October 31st, 2022

They increased rate a lot this year and so I decided not to renew. They still came to do the service without our permission and kept sending us bills. They had a hidden sentence in the statement "for your convenience, service continues from year to year" which is they way they rob you. Stay away from them!

Service
Value
Shipping
Returns
Quality
Thumbnail of user tonyp511
2 reviews
1 helpful vote
August 1st, 2021

I live in the NE. They forgot my yard amour treatment for mosquitoes, so they just went ahead and applied in October. Not really needed in Oct. When I callled them out on it, they responded by shaming me, saying no one has ever accused them of anything like that. I said ok, can you tell me how many mosquitoe treatments you put down in my area in October then? Never answered me again.

Thumbnail of user kagep1
1 review
0 helpful votes
March 23rd, 2023

The man was completely unorganized with his business we were in communication about doing good things with his company this year but when I told him just going to have to wait until I get the battery for my car for me to come out there to talk turkey as he put it and then when I contact them saying I got my car all taken care of it tells me he's going another way after open lines of communication I guess he was hurt because I didn't make it to going out to breakfast with him or taking the bus out 2 hours two different buses for something I wouldn't have been paid for for something we could do now one day later with my car being fixed his son talks negatively about him he goes through multiple workers the owner because from what he told me he's a sergeant from the army and he just treats his employees and how he's starting to treated him I'm sure he's a great guy to money because he puts on a fake face for all you and clients but he treats his own son and his employees and potential employees like s***

Thumbnail of user charlotteb409
Jessica T.
1 review
1 helpful vote
July 7th, 2020

They literally saved my lawn because it was such a mess before! After they were done, it looked completely different and so very beautiful. My neighbours commeneted on them as well because they have done an amazing job! Thank you so much

Thumbnail of user chris.ifs.consulting
1 review
0 helpful votes
July 18th, 2023

I started this year and only had two services with them. This is my true experience. On the first day when the technician comes, I explained to him the areas to avoid and the sensitive plants to avoid spraying. He nodded and went on spraying. Within a week my 8-month-old two Hydrengias died. I didn't bother to complain thinking it was a mere mistake and thought of giving them a chance. Here comes the second service. Today I called the company and informed them what happened and specifically asked to instruct the technician to avoid my organic gardening and flowers before they arrive. When they arrived I accompanied him to the backyard and showed him the areas to avoid spraying. He was boasting about the experience, but I don't think he put any effort to listen. He assured me not to worry. Then I caught him through my security camera entering the area I asked him to skip. Spraying over my vegetation. I came out and why he did that and the answer was, "You guys are safe". What an arrogant service provider! So, friends don't take chances. Avoid at any cost if your situation is similar to mine.

Thumbnail of user ruthf893
1 review
0 helpful votes
September 20th, 2023

I have a service to kill the weeds that grow in the rocks and mulch in my yard. Luis Baca sprayed my yard in the areas of "thriving weeds." The weeds were all dead the next time I was in my yard,
He was very contentious and friendly. Lawn Doctor is the best!

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