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LawDepotReviews 1,979

4.5

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


lawdepot.com
Los Angeles, CA
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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day
Australia
1 review
0 helpful votes
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Good thank you very much
November 13, 2024

Good thank you very much. Much appreciated. Thank you very much

Date of experience: November 3, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Andrea,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

South Carolina
1 review
0 helpful votes
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This document was so easy to create
November 12, 2024

This document was so easy to create. The website was easy to navigate and very thorough.

Date of experience: November 2, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Robert,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Virginia
1 review
0 helpful votes
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So far so good
November 11, 2024

So far so good. I haven't used this site for a while. I'll give you feedback later one as well!

Date of experience: November 1, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Abigail,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
2 reviews
0 helpful votes
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Easy to use and LawDepot.com is always up to date on current laws

Date of experience: October 29, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Owen,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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Seems pretty easy and to the point
November 7, 2024

Seems pretty easy and to the point. Reasonably priced content.

Date of experience: October 28, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Ray,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Texas
1 review
0 helpful votes
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I am a little confused
November 6, 2024

I am a little confused. I purchased a subscription a few months back. I got a new computer and I logged into my account, started a new contract and at the end of the contract I was told I have to pick a subscription. I had know idea on how to get to this subscription, so I purchased another. I would like to know where was I to find my previous subscription that was already paid for?

Date of experience: October 27, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Austin,

We are sorry for your confusion. Sometimes its just signing in back to your account is what you need to do. However, please contact Customer Support at 1-855-231-8424 Monday through Friday 8 am to 7 pm ET to assist you better.

Regards,

Divine
Customer Support

Oregon
1 review
0 helpful votes
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Easy to understand and fill in the blanks as presented in the app.

Date of experience: October 27, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Harry,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Pleased with the ease of choices in the document
November 5, 2024

Pleased with the ease of choices in the document. First time renting.

Date of experience: October 26, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Bob,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Wyoming
1 review
0 helpful votes
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Law Depot is quick, easy, valued well and user friendly. My go-to for legal documents and rental needs.

Date of experience: October 23, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Deborah,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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So far has been easy to navigate
November 2, 2024

So far has been easy to navigate. I will review now and see what else needs customized.

Date of experience: October 23, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Kimberly,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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I received great service from Divine this morning
November 1, 2024

I received great service from Divine this morning. Thanks a lot.

Date of experience: October 22, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Melissa,

I am glad I was able to help. We appreciate you using LawDepot for all your legal document needs.

Regards.

Divine
Customer Support

Idaho
2 reviews
2 helpful votes
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Just starting, so far so good
October 31, 2024

Just starting, so far so good. It was easy filling out the information.

Date of experience: October 21, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Wendy,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Washington
1 review
0 helpful votes
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Easy navigation, clarity and perfect format
October 30, 2024

Easy navigation, clarity and perfect format. I was hoping to find a free form for Arizona in order to expedite this family issue. Thanks

Date of experience: October 20, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Catherine,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Oregon
1 review
0 helpful votes
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Just trying to complete wills for myself and my husband this weekend. Friend told us about you versus other online products. I wasn't prompted to set up an account, then it wanted me to open my account with the password I set it up with (which had not been completed yet). I tried to change my password 2-3 times. Each time I was told an email would be sent to accomplish this. No such email was received for any of the requests to change it. I did get 3 other unrelated emails. Frustrating. LOL

Date of experience: October 20, 2024
North Carolina
1 review
0 helpful votes
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Seems very straight forward
October 30, 2024

Seems very straight forward. I am very happy that it was not convoluted.

Date of experience: October 20, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Alex,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Efficient to use and the process is made to easily understand

Date of experience: October 19, 2024
Divine G. — LawDepot Rep
9 months ago

Hello George,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
2 reviews
0 helpful votes
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Fantastic product
October 29, 2024

Fantastic product. Program works well, easy to use. This site could not have been any easier. Price was fantastic. Thanks

Date of experience: October 19, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Kurt,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

North Carolina
1 review
0 helpful votes
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Fairly quick and easy
October 29, 2024

Fairly quick and easy. I am more at ease knowing things are in writing! Thank you!

Date of experience: October 19, 2024
New Zealand
1 review
0 helpful votes
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Hassle free and a very clear process to navigate
October 28, 2024

Hassle free and a very clear process to navigate. Brilliant!

Date of experience: October 18, 2024
Australia
1 review
0 helpful votes
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Challenging but not as difficult as I expected it might have been.

Date of experience: October 15, 2024
Divine G. — LawDepot Rep
9 months ago

Hello Russ,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support