From the business
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Quick and easy. I just wonder if it was thorough enough to ensure a good final result.
Great So far ----------------------------------------------------- I do not like surveys
Hello Brian,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Quick, easy to understand, focused on the state you reside in!
Hello Marie,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Basic lease agreement that appears to fulfill the legal requirements
Hello Carl,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
SO FAR so good, I have not accessed doc yet and need to edit. Fingers crossed. Thank you
Hello Nicholas,
We appreciate the review. Thank you for visiting our site.
Regards,
Divine
Customer Support
Give us an option to buy all the items up front. Then take us to those pages as we complete each document.
Hello Frances,
Thank you for pointing that out. To clarify, our website is Do-it-Yourself. We are not a law firm and have no stand-by lawyers who can answer legal questions for you or assist you in filling out your documents. It is unreasonable to charge users upfront if they are not sure if it's the right document they need for their situation. Thus, the pricing is at the end. Users have the option to continue on or quit.
Hope that clarifies.
Regards,
Divine
Customer Support
Easy to use document, except address of overseas beneficiary was bit clunky
Hello Wayne,
We appreciate the review. Thank you for using LawDepot. If you have questions regarding the document, please contact Customer Support at 1-855-231-8424 Monday through Friday, 8 am to 7 pm ET.
Regards,
Divine
Customer Support
Thanks for all the support in getting my business up and running
Hello Terry,
Thank you for the 5-star rating. We are glad we were able to help.
Regards,
Divine
Customer Support
Very easy to understand questions.
Very good pricing...
Hello Ethan,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Easy to use but I do not like having to type 50 characters to move to the next page.
Hello Jessica,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Need a form or a contract of sale? Print out a form! So easy and worthwhile.
Hello Larry,
We appreciate your review. Thank you for using LawDepot for all your legal document needs.
Regards,
Divine
Customer Support
I love the website and the guided walkthrough of the documents and information within- the buttons make it very easy. My only complaint is that i had a bit of trouble paying for my document- you all do not seem to accept Discover. I had to call you all twice and my bank once to figure the problem out, so that was kind of annoying, but at least your customer service representatives were all very friendly and helpful, and neither one had an accent to thick to understand so that was a huge plus
Hello Ronald,
We appreciate the review. We regret to inform you that we do not take Discover. You can use American Express, MasterCard, Visa credit cards and PayPal.
Thank you for your feedback.
Regards,
Divine
Customer Support
Would like to change the fonts to the reports. Customising the reports makes it more presentable
Hello Alexander,
We appreciate the review. If you need assistance, please contact 1-855-231-8424 Monday through Friday, 8 am to 7 pm ET.
Thank you for using LawDepot.
Regards,
Divine
Customer Support
I have just started, but the process looks very promising so far.
Hello Anna,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
It allows us to manage our assets in a very comfortable way without the need for Attorneys.
Hello Jessica,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
The website was very easy to navigate! I would suggest this service to family and friends.
Hello Christine,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Quick and easy! No problems were presented and all info explained.
Hello Scott,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Seems great, so far. I easily created our wills on this platform. They even have notary services available.
Hello Patrick,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Free isn't free is it? When an advertisement says free that is what I expect.
Hello Joshua,
Our trial offer is free for one week. During that time, you can create, download, and print as many documents as you need for free. You can cancel the trial at any time within seven days, and there is no obligation.
To ensure uninterrupted access to your documents after the trial period, we kindly ask that you provide valid credit card information when signing up for a subscription. Rest assured, if you decide to cancel your subscription before the end of the trial period, your credit card will not be charged.
We appreciate your feedback. Thank you for visiting our site.
Regards,
Divine
Customer Support
I've been pleased, so far. I needed to do this to take care of my brother.
Hello Harold,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Susan,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support