• Lasik MD

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Overview

Lasik MD has a rating of 2.5 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Lasik MD ranks 31st among Doctors sites.

  • Service
    2
  • Value
    2
  • Shipping
    2
  • Returns
    2
  • Quality
    2
Positive reviews (last 12 months): 0%
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How would you rate Lasik MD?
Top Critical Review

“BEWARE! SCAMMERS!”

Will A.
1/23/23

BEWARE! SCAMMERS! Got lasik here a couple of years ago. Paid for lifetime warranty. Called to inquiry about having my vision fixed again. Seeing blurry again. They tell me it was permanently shut down. And lifetime warranty is voided yet this is the same place I went to. Exactly same unit and address. They just changed the name to LASIK MD. They changed the name so they can void all warranties. They tell me I have to go in as a new patient. No discount maybe towards and new treatment or anything. BEWARE do not use them and believe they will warranty the treatment. They will just change name and tell you it's voided.

Reviews (4)

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Thumbnail of user willa174
1 review
3 helpful votes
January 23rd, 2023

BEWARE! SCAMMERS! Got lasik here a couple of years ago. Paid for lifetime warranty. Called to inquiry about having my vision fixed again. Seeing blurry again. They tell me it was permanently shut down. And lifetime warranty is voided yet this is the same place I went to. Exactly same unit and address. They just changed the name to LASIK MD. They changed the name so they can void all warranties. They tell me I have to go in as a new patient. No discount maybe towards and new treatment or anything. BEWARE do not use them and believe they will warranty the treatment. They will just change name and tell you it's voided.

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Thumbnail of user angelak30
10 reviews
29 helpful votes
May 10th, 2018

Surgery went very well 12 years ago.
Went to my personal optometrist yesterday and still perfect vision.

I called LASIK last week to go in for a check up because I believed my eyes had changed. They told me that my "lifetime warranty" that I purchased was no longer valid because I had not been in every year for monitoring. That was news to me!

In the hour long conversation with the sales girl 12 years ago, this was never mentioned. I would have been happy to go there rather than pay my other optometrist.
On that note, I did go see LASIK MD for a check up one year after my surgery. At that appointment there was reference to booking an appointment for next year, there was no reminder letter sent, there was no phone call received and there was no mention of ever coming back unless I have an issue.

I have seen my personal optometrist every four years since surgery and apparently I would have needed to see them every two years in order to continue my coverage that I purchased, and that would've been only under special exception.

BEWARE read the fine print and do not trust what they tell you as being correct!

A contract is a contract and I am learning the hard way that LASIK MD will screw you. Even though they go over what seems to be everything in great detail, they don't tell you everything!
Read all the fine print because it is not explained up front. The important parts are skirted over... But they are very happy to take your money!

On a good note, they have offered to give me a discount should I ever need surgery again since the lifetime warranty that I purchased is now void. Thank you very much, but no thank you. More money to LASIK MD, no chance. Reinstate my warranty and I will consider sending my business your way.

Over the years I have referred Many friends and relatives to this company. I will never do that again!

Thumbnail of user georgez23
3 reviews
6 helpful votes
May 7th, 2018

Had the surgery done in the Fall of 2013.
I had a high degree of myopia, and I had worn contacts/glasses for decades.
As with almost everyone, I was told that I was a good candidate.
Following the surgery, I right away had -0.25 in one eye and -0.75 in the other.
"Functional 20/20" is what the optometrist called it.
When I mentioned the floaters, she simply noted it down.
I needed glasses right away to watch movies since my vision wasn't sharp enough for my liking.
Night vision is definitely worse.
Dry eyes almost always.
They never called me back for my yearly appointments (or anything else for that matter); obviously, once you've paid you're not really important any more.
So now, three years later, I STRONGLY URGE anyone who is considering any laser eye surgery to be CERTAIN that they REALLY want to take the risk of permanent dry eyes, floaters and eventually going back to glasses/contacts anyway.
Unless you need perfect (?) vision for your dream career, think twice because you may be one of the less fortunate ones who really AREN'T that suitable for laser eye surgery.

UPDATE April 2018: No change, so I'm considering getting punctal plugs to alleviate my continually dry eyes. When I paid $3500 to get my eyes done, I was told that this was for lifetime coverage for any corrections required... BUT. OF COURSE, there's a BUT. If you don't show up for regular checkups, your "warranty" disappears... poof. As if it's not enough to pay extra money to get a warranty, you have to show up one year afterwards and then every two years... WHY? I PAID THE EXTRA MONEY!

Thumbnail of user saidaaocampo
1 review
0 helpful votes
March 23rd, 2024

Brilliant service from the assistants you meet just before surgery.

One of the pre-op vision test technician was not so friendly as he rushed me into identifying letters, urging me to read faster, without hesitation. Repeatedly, I was told I will lose my short-sightedness (due to my age), so I asked if the surgery caused that. Defensively, he denied it. From two past surgeries, I know that it is an immediate coincidental occurrence. I prefer long-sightedness.

Any medical question I had was patiently answered by Dr Nguyen.

Their facilities no longer have fresh green apples, no more chocolate-chip cookies, no more coffee, tea, French Vanilla, chamomile, etc. Interesting coffee-table books though.

I was able to get the touch-up surgery thanks to the lifetime warranty I paid for, despite the certain assurance from another vision-test technician that the Dr. would refuse operating on me, because he believed it would be inconsequential. Thus, dashing my hopes at a corrected vision, and invalidating my financial foresight in opting for the lifetime warranty.

Conversely, Dr. Nguyen agreed to the surgery, which was a success. I coincidently did lose my short-sightedness (not due to the surgery, wink-wink). However, all risks and dangers were clearly explained to me beforehand. I am satisfied with the result.

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