• LaptopScreen

LaptopScreen

Overview

LaptopScreen has a rating of 4.9 stars from 2,239 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopScreen most frequently mention great price, fast delivery, and perfect condition. LaptopScreen ranks 1st among Laptop Screen Repair sites.

  • Service
    164
  • Value
    182
  • Shipping
    183
  • Returns
    43
  • Quality
    175
Positive reviews (last 12 months): 100%
Positive
9
Neutral
0
Negative
0
26
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What reviewers want you to know

Positive highlights

  • When googling for a laptop screen for my Dell, this site was number one on the list.
  • Great price on replacement screen, automatic 3 year warranty, and very reasonable shipping AND NO dead pixels!

Critical highlights

No critical highlights yet

How would you rate LaptopScreen?
Top Positive Review

“First time customer and we will be back!”

Laurie H.
12/15/23

I work for a school, and we have students in grade 9 - 12 using Chromebooks. Smashed screens are inevitable! I searched a bunch of sites, and this site had the best price and even offered discounts for repeat customers and got the quantity you order. They shipped that day and arrived super-fast. Already used one and it worked out great! Would 100% recommend them to anyone and will use them again i am sure for future purchases!

Top Critical Review

“1 star. Computer worked before installing the screen.”

Samuel C.
12/15/22

Have no idea if the screen i bought even works. Installed it on my laptop. Now the laptop is not working. It also was suppose to be 2 day shipping and it took 4 days. If i can get the computer working I might be able to give it a score.

Reviews (2,239)

Rating

Timeframe

Other

Reviews that mention popular keywords

laptop screen (407) replacement screen (233) right screen (80) customer service (73)
Thumbnail of user danishscott57
1 review
0 helpful votes
October 31st, 2023

I just visited a laptop store and was really impressed. The staff members was knowledgable, the selection of laptops was large, and the service was excellent. I discovered the ideal laptop and left a happy customer. I highly suggest it!

Thumbnail of user oemisamili
5 reviews
0 helpful votes
November 4th, 2023

I needed repair my laptop. I turned to LaptopScreen. They change the keyboard, but one button didn't work. I called the company and they fixed this lag.

Thumbnail of user theom60
1 review
0 helpful votes
February 1st, 2021
Verified purchase

I just ordered a new screen for my ageing but much-loved laptop and am pleased with the result. The world of laptop replacement panels is a minefield and laptopscreen.com makes navigating this minefield a great deal easier. By simply entering the model of the existing panel in my laptop (although they can also match by laptop model) I had the choice to either order the exact same panel or order a compatible but better one. Laptopscreen.com offers either an exact replacement or an "IPS" or "IPS and professional color range" upgrade. I went for the most expensive option for an additional £7.50 and am fairly pleased with the result. The panel they sent me and that I have subsequently installed is indeed an IPS panel and it is somewhat colour accurate. The one feature I really wish they offered is to display the model of panel that you're paying for when you opt for an upgrade. At current the system is a bit of a gamble because you don't know if the supposedly superior and more colour accurate panel you're paying for is actually a better panel. If they showed you up front what you were paying for (or, better, offered a list of compatible upgrade options) this would be much better as you could do independent research and make an informed decision.

The business seems to be fairly well organised offering a broad range of panels, good shipping times and high quality packaging. I'm a technically competent individual used to working on laptops so the whole process was not difficult for me although it was definitely made easier by being able to purchase a drop-in replacement panel.

Tip for consumers:
Great place to get a replacement or upgrade panel for your laptop.

Products used:
Replacement laptop panel.

Service
Value
Shipping
Quality
Thumbnail of user samara13
1 review
0 helpful votes
May 26th, 2020

So i ordered the screen about 2 weeks ago. The shipment arrived fairly quickly despite the corona issues.
I will give it a 4 star instead of the 5 stars because the colors are slightly off. Its very bright and the blacks are not so deep with quite a bit of light bleed. It doesnt seem like the very original screen. I was hoping for a very nice original screen.
Anyway it works. I really hoped that it could match the one that i had originally.
Thanks

Thumbnail of user prestinc
2 reviews
0 helpful votes
September 18th, 2020

My dell lappy crashed by me. The screen is cracked and not display anything. I find a new display but not get any shop but I on laptopscreen.com at a great price good quality They also give warranty card. Good service.

Thumbnail of user craigg61
1 review
0 helpful votes
January 12th, 2018

I ordered a screen and it showed up much faster than I expected. I immediately took it into my home office and installed it. I booted up and one side was broken. I am not sure if it was like that and I didn't notice or if it happened during my installation so I just ordered a second screen and that showed up within a week. I looked the second one over carefully before installation and it looked good so I installed it and it is working beautifully. Even with purchasing two screens it was cheaper than replacing the laptop. I would definitely buy from them again.

Thumbnail of user bolll
1 review
0 helpful votes
February 4th, 2016

This site makes it easy to find the right screen, as they've got every laptop model known to man listed and show where the mounting points/connector are to make sure you're getting something that fits.

I've made two orders myself and have been pleased - prices are good and shipping is fast. I used to work at a computer repair shop that ordered frequently, which meant we got a sizable discount on each screen - a few orders had problems, but were usually resolved quickly.

Thumbnail of user robertz48
1 review
0 helpful votes
November 4th, 2017

I must admit, the website can be a little daunting, however worth the search and effort to get it right. EVERY screen I've ordered from this company has been spot on. I won't shop anywhere else.

Thumbnail of user ab4717
1 review
0 helpful votes
August 17th, 2017

Went online to search for screen, shown 3 different items, all with the same description. Contacted the service desk. Not over the top friendly, must be having a bad day. Turns out all three where the same item, just different item numbers depending on how it was searched for. Not real efficiently done. Screen arrived before expected, installed easily, laptop started up with no issues. Has worked now for about a week with no problems. Could use better customer service and better listing of items to eliminate confusion. Dimensions were not accurate in the description, but was actually the correct size. Other than that, I would buy again. Hopefully, I wont need to, though.

Tip for consumers:
Know your original part number. Disassemble and inspect before ordering. Call or chat as needed. Expect a grumpy old man attitude.

Service
Value
Shipping
Quality
Thumbnail of user vincentn14
1 review
0 helpful votes
April 21st, 2017

I got my order exactly 2 weeks after ordered. It is easy to install. Took me, amateur computer user, less than 5 minutes. Happy with the product and quality. They offered $20 rebate if I make a quality video of installation, but I did not because I have a very strong accent. I don't think they would approve the quality of my video so NO. Very nice of them for offering.
One drawback is that I pay an extra $27,95 for border fee at the time I pick up the package they sent even I paid $35 for shipping fee already.
The cost of the screen is $108,79 but ended up paying $199. For a full time student it is kind of hurt.
Overall, quality is really good and easy to install.

Thumbnail of user benm105
1 review
0 helpful votes
October 30th, 2016

Replacement screen for a Acer Aspire laptop fits perfectly. Same viewing experience as the original one. It took about 5 minutes to get the old screen out and find the exact part number. Replacement was installed in even less minutes. I viewed a view youtube videos in advance to see how to get the sreen out without damaging the plastic clicking mechanism in the Acer lid. Clear website with added help if you need it to find the correct replacement. Pricing including shipping and VAT still considerable lower than ordering from companies in my country (Netherlands).

Value
Shipping
Quality
Thumbnail of user cameronk31
1 review
0 helpful votes
November 21st, 2018

Ordered a screen for a client. The shipping was fast, the screen works flawlessly, and I don't even notice any dead pixels.

I will definitely be coming back again the next time a client needs a screen replacement.

Thumbnail of user josephb95
1 review
0 helpful votes
October 19th, 2015

I am very satisfied with my purchase. I was looking for a laptop screen replacement of rather unusual size (14") and found it immediately thanks to the very good website. Only downside, I had to wait several weeks until laptopscreen restocked the item. Then it appeared in Canada, so I had to pay for shipping to the EU even though there is a laptopscreen UK department. I still saved some money over any other vendor I looked into due to the very low original price. And the screen works just fine.

Thumbnail of user neill105
1 review
0 helpful votes
August 22nd, 2020

The LCD ordering was simple and very detailed. Item was shipped and delivered in good condition. Well packaged.
The screen fitted perfectly and worked great. However the original screen had hooks where the screws went in to hold the screen in place. The new LCD screen did not have a hook. I had to use double sided tape to put the screen in place and angled correctly. This was unexpected and upsetting. Nevertheless it was assembled and the user was happy to get her laptop back in working order.

Thumbnail of user jimd82
1 review
0 helpful votes
November 26th, 2015

Easy to find correct screen. Fast shipping and delivery. Installed nicely with nice graphics. The only reason I gave 4 stars is because it came with a white pixel almost dead center of the screen. From what I read that's a factory standard. I didn't call to complain because it wasn't a dead pixel so it doesn't show all the time, besides I almost through away my Toshiba laptop because the dead pixels were so bad. Laptop Screens made it worth keeping. Jim

Thumbnail of user patriciag575
1 review
0 helpful votes
December 6th, 2019

I received my order quickly without any fuss. My only complaint is that they do not take American Express so I had to expense it.

Thumbnail of user charleneb10
1 review
0 helpful votes
March 11th, 2016

First time at this site and the customer service rep - Ken - walked me through each step. This process made it so easy to remove my monitor, order it and replace it when it arrived. I will definitely recommend this company in the future.

Thumbnail of user mitchellh26
1 review
0 helpful votes
December 21st, 2016

Worked great! The product was received in a good state. The quality is even better than the original! Thank you for providing good replacement screens!

Thumbnail of user mikee197
1 review
0 helpful votes
May 23rd, 2019

Great and easy order the parts that I needed. I will definitely will make business with them again. There website easy to use with instructions.

Thumbnail of user sylviam152
1 review
0 helpful votes
September 13th, 2019

Website was great, order was great, web support was strained but ok. Delivery fantastic.
Highly recommended for all peoples.

Thumbnail of user timothyt13
1 review
0 helpful votes
March 23rd, 2015

I ordered this screen in the morning, I received an email my order was in process in about an hour after ordering it. Att 4:30 that afternoon I received an email stating my screen was shipped to me. I received it two days later. Now that's the way to get an order out. Pick it, pack it, tag it, ship it. Just that simple. My new screen fits perfect. Hopefully I wont have to use the warranty. So far so good. Thanks

10/26/15 Just an update. Its been 7 months and the screen is still going strong. My wife uses the laptop every day for work and no problems to report.

Tip for consumers:
Make sure it is the exact screen that fits your laptop. They make it fairly simple to get the ones that fit your machine but watch because everyone makes mistakes. You just have to own up to them when it happens.

Service
Value
Shipping
Quality
Thumbnail of user julier75
1 review
0 helpful votes
October 13th, 2016

It took a, few minutes to find my screen but once ordered it arrived early and with the tool kit it was easy to replace.

Thumbnail of user adriang19
1 review
0 helpful votes
October 16th, 2015

Even after thinking for a while, trying to nit-pick some problems with the purchase I could not find any. The order was smooth and painless, the delivery was fast, packaging secure and price was competitive. One thing I could point out is that the prices do not include the VAT, so that the final price will be slightly more than expected.

Thumbnail of user daniels164
1 review
0 helpful votes
October 5th, 2015

LaptopScreen is a great place to to buy a new screen. I had trouble finding a screen that was compatible with my laptop so I sent them an email and they replied back soon enough with a link to the screen that would work for me. I orderded my screen and then I received it in 3 days. Definitely worth the time and money!

Thumbnail of user ronyb
Rony B.
1 review
0 helpful votes
July 10th, 2014

I am very pleased about the quality of product and speed of order processing.
But I paid extra to have a secured delivery and the postman did not ring my door but left the package outside, the postal services explained that the expeditor did not specifically asked to handle the package in person neither required a desitnator's signature. so if someone else has taken the package I would have lost it all without hope of being reimbursed.

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From the business

Replacement LCD screens for Laptops, Tablets and Phones

Business History

From one small local PC repair shop to a leader in LCD sales, LaptopScreen.com has been in business for over 10 years, providing quality LCD replacements with money back guarantee and a 3 year warranty.

Company Representative

Thumbnail of user ellisb2
Ellis B.

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