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LaptopBatteryExpress has a rating of 4.7 stars from 52,367 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LaptopBatteryExpress most frequently mention credit card, customer service, and shopping experience. LaptopBatteryExpress ranks 1st among Laptop Batteries sites.
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The laptop battery I purchased was more expensive than quite a few others, but the battery is by far superior to the others for its extended life and length of charge. This is the battery to buy if you truly want a good, sure fit, long lasting battery for your laptop or other device. They also ensure it's the right one and actually follow up to be sure there are no problems.
I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.
So far the new batteries are a big improvement from originals and the replacements I bought 2 years back. With that being said, I come to realize that the replacement I bought were also x-tend branded and both of them failed early (like 6 months). At the time I purchased from amazon or ebay and did not receive any warranty information. With this purchase, I will be keeping a closer eye on my warranty and the battery performance.
My experience ordering a replacement laptop battery was perfect, but...
The replacement battery pictured on LaptopBatteryExpress.com exactly matched the battery originally installed in my Lenovo P70 laptop, but when the battery arrived it was a third-party brand (not Lenovo) and did not have the same power storage capacity as the original battery.
Pictures on the website apparently represent you're trying to replace, not the item they're selling. If the seller is offering a different product than the one pictured -- especially when they lead you to believe they're selling identical replacement batteries -- there should be a lot of language describing the battery being sold as a substitute for the pictured battery. You should also include information about how the substitute battery differs technically from the original battery that's pictured.
The replacement battery I received was not identical to the original manufacturer's battery that was pictured. The replacement battery was not Lenovo and the power storage capacity was less than the original battery, which I only figured out after I installed the battery and looked at the battery details in Windows.
The original retail battery price was $192, which I would expect for this particular Lenovo battery, but then the actual price was discounted down to $112, which was in the price range of other sellers. It was my belief at the time of sale that these original and discounted prices were for a Lenovo replacement battery. I don't know the replacement battery industry; like most people, I'm just a laptop user, but I'm betting Lenovo batteries are more expensive than third-party batteries. I can't speak to value or quality only having used the battery for a week.
Overall, however, the order process was perfect. My order was shipped within an hour of having placed the order, which I thought was EXCEPTIONAL SERVICE. Even though the replacement battery wasn't a Lenovo brand battery, on the bright side, it has been working perfectly! My assessment of LaptopBatteryExpress is that they sell quality replacement batteries, but they should be more transparent about what the product pictures mean (the pics only help you match your existing battery with a replacement), they are not selling original manufacturer batteries (as pictured), and in what ways their substitutes deviate from the original manufacturer's battery.
I received and installed this replacement battery without any issues. However after following the enclosed instructions and a few charging/recharging cycles for the past few days, I am surprised the replacement doesn't seems too good. (After fully charging the battery 100% last night and powering off the laptop the battery was at 56% the next morning) I will continue to refresh for a few more times too see how it lasts.
I wasn't comfortable having to look for a replacement battery & charging cord for my Dell laptop because of being unsure I would get the correct product. You had exactly what I needed. Received the package in great condition and in a very short time. Everything worked great and I'm back in business.
Thank you very much for making the process so much easier.
Overall very positive experience. Correct battery was easy to locate and order, and delivery was quick!
My laptop wasn't listed online for replacement battery. Was able to get correct link from company PLUS $5 off coupon. Responded quickly to my question. However, free shipping takes 9-15 days???? That seems excessive. I would rate higher if the free shipping was faster. If I needed it sooner, I would purchase elsewhere.
It was nice to find a supplier here in Cleveland. I'll definitely come back. However, the billing page is a bit clunky. It seemed to have trouble with auto-fill values and determining whether a field was filled in even though it was auto-filled.
Nice site. Well organized and consistent information. Sales a little hard to get in touch with. Called several times and left message, but never got called back. When I did connect they were very professional.
I was looking for a new battery for my Lenovo Think Pad. During my search I found Laptop Battery Express carried my battery. And it was at a great affordable price. They sent me all the information about my order and when to expect it. The wait was not that long. Upon receiving my order, I promptly replace the battery charged as stated. My laptop is now back up and running. Thank you Laptop Battery Express.
Products used:
Laptop Battery for Lenovo Thinkpad
It took longer than expected to get it, but when it arrived I installed it and had no problems.
Received my battery, fit is perfect replacement. Shipping was a little slow thru USPS.
Having issues on getting the battery to calibrate.
Reviews dependent on item arriving, working, and lasting a minimum of 2 years with near full charge.
The fact that you ask for the same information below that you already have subtracted a star across the board.
Battery fit, battery charged, laptop working. All good!
Battery arrived when promised and in good condition. Have had it installed for 3 days and so far it is working as expected.
This battery came exactly on time and fit perfectly. It replaced a 6 + year old battery with no issues. The first week went very well. We will see how it performs over time but I am very hopeful.
If product when received is good I will recommend & likely buy from batteries express. I wish I could actually enlarge the picture though.
Very easy to find and order the replacement battery.
Especially since this was an older battery that was required.
Battery was delivered on time and worked perfectly.
On the billing addresss, when Canada was chosen, it did not provide provinces, but maintained states. That was irritating.
Very Good- Would have liked a coupon code re;battery but it was marked down. Didn't want to purchase from other because I trust Dells quality over price
Do not know yet. I'll wait to make an assessment once I have the product and see how well it works.
Your payment screen would not go through on regardless of how I try to input it kept telling me they're missing fuse were there weren't anything missing and today I'm trying again and finally got through
Excellent. The item I'm ordering is very specific for the laptop I have, and greatly appreciate the "warning - no all laptop batteries are the same" (my interpretation). Which helps the shopper think about whether this is the one they're looking for.
Shopping was easy. Now to see how fulfillment goes...
I have read good reviews about your company. As a result, I'm hoping we receive a good battery in a timely manner. Have a good weekend.
Got the battery I need with a guarantee of longer battery life and the kicker is you guys will ship to Honolulu, HI.
the experience has been fairly efficient thus far. We will see how the shipping and actual product satisfaction part of the transaction go.
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Laptop Battery Express provides rapid delivery of notebook batteries throughout the United States and most countries. It is possible to receive delivery of your new laptop battery the next business day or even on Saturday.
