I ordered a lamp for my son in Oct. For a Christmas present. Finally got it and what a cheap piece of plastic that was. 12/24 email said they did a partial refund. But never got it. A week ago I emailed and asked what account this credit went to. No response. Four days later I emailed again. Seven days after my first email I emailed and said I was going to report them. Today they did the refund.
I bought two of these lamps. No long wait for shipping at all. They are really great lamps. I bought the hockey goalie for one grandson and the soccer ball for a granddaughter. It's such a unique gift and i've been voted the coolest Grammy ever.
I ordered a lamp with a hockey goalie highlighted. After I sent in the order I realized that I ordered the small lamp and wanted the larger one. I sent an e-mail to the company and explained what I wanted to change. It was handled with great haste and the correct product was sent right away. Since then I have ordered several more lamps and am really satisfied with the work and product that Lampeez provides.
I ordered two lamps for my granddaughters for Xmas on Nov 22nd. On Monday 12/17 I had received no word and sent an email requesting status of order. Aside from a bot response that they had received my request, by this morning I had no word. I followed up with another email that if I didn't receive proof of shipment by end of day, I wanted order cancelled and would notify my credit card company to reverse the charges. When I got home, I found the box on my doorstep. The lamps are ok but not worth the money. Don't bother.
Placed an online order 11/24/2018, received an email confirmation same day stating my order will ship within 7-10 business days. 10 business days means this order should have shipped by 12/7/2018. On 11/29/2018 received email that my order is being prepared for shipment. Shipping label created and will take 1-3 days to pack order and ship from warehouse. Been checking the tracking number provided and FedEx tracking still states shipping label created. The status has not changed and order still not shipped. But they charged my card, have my money and I have nothing to show for it. Phoned them today and was told their shipping dept made an error and they've had a lot of complaints. Not confident I will receive my order. If don't have by 12/17/18 will definitely be filing a formal complaint with the bbb.
The lamps themselves are good. Shipping is terrible. Very slow. There is no phone number for the company. The only way to contact them is via email and they do not respond. I ordered a lamp in early January, they said it would ship is 3 to 5 days. I did not receive it until the 23rd. No reason why and no contact from anyone. I will probably never order from them again.
I ordered on 11/7/2018. They charge my credit card 2 times for my one order. They would not respond to my text until I contacted my credit card company. I went on white pages and did reverse look up. The company located at their address is a flooring company without any connection to Lampeez. The product hasn't shipped yet my credit card was charged weeks ago. This company is nearly criminal.
I never received the lamp I ordered from Lampeez. I can't believe they never sent it. When I contacted customer service it was a joke. They said they sent it to the wrong address, even though I gave them the right address. They never made good on it.
I got crosses for my nieces and a football for my nephew. They loved them. My sister n law's mother ask for the website so she could order for her other grandchildren. They are well made and so pretty. Really neat gifts. So glad I found this site.
I ordered the flower vase lamp for my niece for her birthday, I thought it would be great as a lamp for her bedside table and it's perfect. The online ordering was easy, price was great for the quality of the product and it was shipped out to me quickly and received without any issues. Great experience buying from this site, will purchase from them again.
I bought two different lamps and both arrived quickly and are sooo cool! The people I gave them to as gifts thought they were stunning and receive many compliments from guests who come to their house to visit!
I got an email from the post office yesterday stating that my packages were delivered. The packages WERE NOT delivered to my address here in California, but were delivered to some city in Texas. How can a company get an address so messed up that it goes to a different part of the country. I am waiting for a reply from the company. Since there are NO phone numbers listed, I cannot call to speak to someone, which irritates me to no end. I am NOT in the mood for this before Christmas as these were to be gifts for my granddaughters. I will have to go out and buy something else... but those gifts won't be unique. I am mad.
I purchased the large tooth lamp for a new oral surgeon sitting up a new practice. The person LOVED the gift. The quality of the lamp plus it's uniqueness was a winner. The postal packaging made it arrive safely and timely. So glad I picked this as a gift that will last a lifetime.
I received my lamp 3 days ago. I emailed customer service with a simple question regarding operation of the device. I'm still waiting for the information- just received a return email saying they received my request. This a gift for my daughter and I feel the information is important to pass on to her.
My stepdaughter turned 13 this past weekend and she absolutely loooooooooooooved her "Love w/balloons" lampeez gift! I wish you guys could engrave these items. I would definitely buy another one!
Marilynn
So first of all, the charging cord that came with the lampeez doesn't fit the opening on the lamp. I moved on because it can also use 3 AA batteries so I tried that. The middle battery spring doesn't stay down so the battery keeps popping up. I managed to jam the cover on and it works but base is cheap plastic. Because the cover doesn't fit it's not level which is problematic bc the skateboard which I got is heavy on the right side. The plastic skateboard that lights up fits very loosely in the slot and is very precarious so I wouldn't recommend for small kids. It will fall over and break. These features are unfortunate bc it looks so cool.
I would not recommend it bc of the quality issues.
From the reviews I read they got the same runaround. First address wasn't. Usable then a shipping label was made and waiting to be picked up from shipper. 2 weeks later the item is out of stock and can not get it because of c-virs. Asked for my money back and have not heard anything since.
Ok very dissatisfied with shipping time but I finally received it plugged it in and it looks 3D ish in the dark should have been more like $25.00 I will never order from them again but I did finally receive the product
I got the bigger size of the 2. Although I wish it was bigger, I love it. Looks 3D at the right angle. Not only can you change the color, but it looks very cool. I have it in the living room, so at night it acts like a very helpful nightlight allowing enough light for my short term rental guests to get in and around at night without a need for a lamp or room light being left on.
I ordered a basketball lamp for my son a month before Christmas. I had it sent to his in laws house because that is where they were spending Christmas. It arrived December 28th. When my son went back to his mother in laws for the first time since Christmas... two states away, he opened the gift. It was a soccer ball lamp!
I tried calling them but to no avail. I have emailed them FOUR times and their only response is... you should have contacted us within 30 days.
When I asked how I could write a review for their horrible company... they cut off all contact. Notice their are only great reviews on their website.
This company is a ripoff. I'm out at least $60.
Overview
Lampeez has a rating of 3.1 stars from 373 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lampeez most frequently mention christmas gifts, great product and perfect gift. Lampeez ranks 1st among Lamp sites.
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- Dallas, TX, United States
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- Suspicious reviews are flagged by our algorithms, moderators, and community members