This company says they sell flowers that can last for months. The flowers I received were not only damaged by their own box but also were already dying. They were not like the pictures. I reached out multiple times and have yet to hear back from a single person. I'll include what they advertised vs. what I received. Oh, and their phone number conveniently has no voicemail set up.
I tried purchasing an expensive ($300) bouquet of roses. They gave many competitors but I chose them because they gave me a good delivery date.
When I emailed them to find out the status, they told me they were not going to deliver them on the promised date. I complained vehemently and guess what they did? Just told me they cancelled my order. Now my wife will not be getting the great birthday gift. VINDICTIVE customer care!
Stay away from these unscrupulous people!
I've had plenty of flowers from Venus et Fleur and they're amazing. The ones I got from La Fleur looked worse than the Venus flowers did a year in, not to mention that they reeked of chemicals. Tried to contact customer service and they kept giving me the runaround trying to make it a shipping issue.
I have received several bouquets of flowers now on 3 separate occasions, as gifts from friends snd family members from out of town. Flowers are not fresh, roses already opened - ready to be almost thrown out on first day. Other problem is flowers are put in stirophoam so there is no way to cut the bottoms or put fresh water in them. Flowers in a 3 rd arrangement - never opened and also had to be thrown out. Owner is argumentative and has no interest in working with dissatisfied customers. DO Not order anything from this business. They are NOT "posh" or " sophisticated" nor do they deliver fresh flowers or take care of u if there is a problem! Absolute nightmare!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members