LabCorp

I was diagnosed with cancer and went to labcorp for additional bloodwork before we could schedule a surgery. The Labs had rude staff that could not locate my paperwork because they misplaced it and found with someone else's paperwork. After a week of waiting for my results, I called customer service and after being on hold for 1 hour and 12 minutes, they told me they just sent the results to my Dr. I asked when the results would be put into my patient portal and the customer service representative kept saying "call your Dr. for questions about results. Ok bye. Call your Dr. Bye!". My question wasnt about the actual results, I simply wanted to know when they would post them in my patient portal so I could bring them to my oncology appointment. It's now been over 2 weeks waiting for written results. I've emailed multiple times with no response. Labcorp is absolutely disgusting.

What does it take to be civil to the people in your facility? I had the rudest technician at the Succasunna NJ office this morning. Didn't say two works to me, didn't ask which arm I would prefer for the blood draw and then proceeded to walk out of the cubicle without saying another word. Was she finished with me? I walked out never to return to this site again. Unbelievable!

I went to Labcorp today at 588 N Sunrise in Roseville for lab work. I have to say Jude the Lab tech was the best. I am writing this review because this is my first time at that office. I did not even feel the poke. She was very pleasant and accommodating. As a RN myself, I want to give her 2 thumbs up! Thanks Jude

This company needs an overhaul. They are threatening me with collections when I have an EOB from my insurance saying the claim has paid and there is zero patient responsibility. Told me I had to have the insurance call them about a missing check. When I mentioned maybe they should call, was told they don't follow up on claims or payments. How do I know THEY didn't lose it or apply it to the wrong account?
They lost my business. Hope others follow suit!

They deserve to be put out of business. Underhanded business practices and crappy entry level employees. Their data entry error cost me $2600 in blood tests. These idiots deserve to rot in a jail cell for the rest of their lives. If you ever have any bloodwork done please choose any other lab except for labcorp. Absolutely filthy and disgusting company. The federal trade commission should put these miserly bigots out of business.

I gave them my insurance information when I went for my draw and everything seemed fine but I got a letter five months later telling me I had to pay an outstanding charge because the insurance company claimed I had other primary insurance. I do not, so I had to resubmit my insurance information along with a literal scan of my card, to attempt to correct the error that LabCorp themselves made inputting my insurance information. Another month later, I get a full fledged bill telling me again the claim was denied because I have other insurance coverage. Guess what I saw on the bill? The same incorrect information that LabCorp themselves put in, and not the information that I gave them and what's on my actual card. Seriously? I have one form of insurance, LabCorp keeps messing up the name of it and leaving me with a bill over their stupid mistakes.

On a positive note, the actual lab draw itself was fine. Just like any other lab so no complaints there.

I've had to call this place each time I should have had my results. One person helped me the others weren't helpful. I've gotten hung up on when asking to get my results emailed to me because they weren't finalized yet. I use to get results next day for the tests I've been taking and suddenly it's not posting for over 24 hours. My drs office has specifically told me not to use one of their offices in his building because they're notorious for screwing up labels. This place is a joke.

The people I spoke to over the phone for the initial screening were very contradictory and had integrity issues, they lied a lot!
I've been to 3 separate screenings, and I have concluded that it is just a con - to take a large amount of blood. The nurses made me feel nervous as well, they didn't seem to be very well trained. Shaky hands aren't a good luck.

Avoid using labcorp if possible. After my appointment, I did not receive an invoice for several weeks. When I did finally receive an invoice it was for the incorrect amount, much much more than my actual balance as they "forgot" to take off for my insurance benefits. After a long phone call correcting the amount, I am told I will receive a new statement soon. 6+ weeks later I finally receive my new invoice but it says my balance is "seriously past due" even though it is the first accurate statement I had received. Completely inappropriate and unprofessional.

The Ballin MO location is the most ridiculous operation I've ever come in contact with. The people who work there are rude and impersonal. The billing procedure is a joke. You have to supply a credit card to get service. They simply charge your credit card instead of working with the insurance company. It becomes the patient's problem to get their money back. I had a blood test done in August and in November LabCorp sent it to a collection agency, even though it was settled with Blue Cross Blue Shield in October. Just absurd. STAY AWAY!

On 8/7 I went to the Labcorp on Meeker Blvd in Sun City West. I had a basic labs done. They said they needed my drivers license and insurance card which I handed them and they turn around and said oh we don't need them that should have been my first clue they had no idea what they were doing. The website says 2-7 days for results. I needed these tests to get medication refills. On day 7 I looked online for my results and nothing. My Dr said they have not received results either. I emailed them 3 times and called (nobody ever answers) twice and left a message with No return calls. I would not recommend labcorp at all zero stars but that is not an option

I have blood drawn every 90 days due to a blood disorder - so I have familiarity with industry standards. My blood was drawn a week ago and results are not available. This delay resulted in the cancelation of a much needed doctor's appointment to determine the current status of my blood disorder. When I inquired about the delay, the customer service rep replied that the results were "in progress." Not helpful.

High Point Regional sent out a stool sample that I brought in and gave to the Doctor. It was sent out to Lab Corp for evaluation. The doctor wrote specifically on page 9 of my medical records that " Patient actually had presented to the emergency department with stool samples and what appears to be worms in her stool..." If both I and the doctor saw these worms, please explain to me how Lab Corp says this stool sample is "negative for ova and parasites ( worms)!

I went to the lab corp in Tallahassee on Tim Gamble Place. I did not have an appointment and was in and out in less then 30 mins. Hope was the person who took my blood and she was the best ever! I hardly felt her put then needle in - what a very good experience.

They claim I owe them $8.22 but when I show them that I paid they want more proof than what I have in my bank records. They have blocked my account forcing me to go else where. Time and time again I have tried to get the matter cleared but to no avail. They wont take their time to research on their end but expect me to waste my time looking for $8.22. Tried to add the transaction line from my bank statement and it expects a 300x300 px image which cuts off the whole like. I paid on Jan 4th 2021 and I am still getting a run around this company.