LabCorpReviews 625

LabCorp's website is difficult to navigate. Once I finally made an appointment two weeks out, I arrived to a full waiting room. It didn't take me long to notice that the receptionist was ALONE in the office managing all the functions. She was near breaking point and actually started crying when taking my blood. I sent an email to customer service only to be calmed that my results were available. This is shameful for a company to have both disregard for their employees and for their patients. I will not return here.

If you plan to go someplace where they meet you, help with your KIOSK because you are new or expect some for of dignity. Change labs. I have seen the face of a mature lady just wanting to check in but the person at the desk could not figure out which test tubes to use for her. She saw the line up and was getting nervous. The veteran of WWII who needed help, I helped him with the KIOSK and then told him I would ask the person at the desk,,, who quipped it not my job to get help for others...

They forget that all of us who go there are doing at the request of a medical provider and just want to find what is going on not really there to be berated buy a lab tech. I think if Kootenai Health providers would go there and be treated like this they may seek resoluition. I have called my providers and told them to change labs.

I WENT FOR BLOOD WORK 7AM 11/07/20 WALKED IN AND THE WOMAN AT THE DESK WAS YELLING AT ME TO SIGN IN. I SAID OK REAL COMELY. THEN SHE WAS RUDE AND STARTED YELLING AT ME TO GO IN ROOM 1. SO I DID. I STARTED TO ASK A QUESTION AND SHE SHUT ME DOWN AND SAID I HAVE NO TIME TO ANSWER ANY QUESTIONS. THE WOMAN'S NAME IS TERRI MINTER. SHE IS ANS WAS SO unprofessional.

Avoid using labcorp if possible. After my appointment, I did not receive an invoice for several weeks. When I did finally receive an invoice it was for the incorrect amount, much much more than my actual balance as they "forgot" to take off for my insurance benefits. After a long phone call correcting the amount, I am told I will receive a new statement soon. 6+ weeks later I finally receive my new invoice but it says my balance is "seriously past due" even though it is the first accurate statement I had received. Completely inappropriate and unprofessional.

I have been billed for a service I did not receive in excess of $800. Not only have they been unable to locate any record of this transaction, they have not been forthcoming or helpful at all! After 6 weeks, several claims via email, phone and post, I still have not received a reimbursement. I have had to file a claim with my bank and get a laywer involved to clean up labcorp's mess. This lab, their billing and customer service is a joke.
While friendly, the staff in Herndon was completely incompetent. DO NOT RECOMMEND.

Went to the Pennsburg office and the girl was New with no one there to help her help me and when finally some lady comes out and see's I'm having a problems signing in she's very angry like how dare I take her away from whatever she was doing. So I left and went to the Quakertown office and again there sign in machine was not working right and the black man says there is No other way for us to help you until you sign in and I say; well what if I was a BLM member or an illegal alien? That didn't go over so well so I just left. So like ARE YOU KIDDING ME?

The technician were not profesional, I was on the room waiting for the technician who call me first and assign the room 3; other technician took me out of the room to take another patient; I felt so bad because she did that if I was first and the way she did. After that the technician a woman from India harm my arm insert the needle to took my blood out and like stop to coming out she just moved the needle many times ( twisting the needle inside my vein) causing pain and ripe my Blood's vases. I never come back again to this labcorp people there so rude and unprofessional.

This company Bought out a small one that was local in my area the Quad cities Illinois and Iowa. One out a small one that was local in my area the Quad cities of Illinois and Iowa The local people that work there are very nice and friendly, however the company is horrible! Customer Service is a joke and even when you call Lynn they don't have any of your information. It's taken two weeks now for me to get results that I needed because my doctor was out of town and I take medication based on my blood work. I wish they would leave the area and someone else will take over for them absolutely the worst lab company I've ever used.