business logo of LabCorp
How would you rate LabCorp?
grey star
grey star
grey star
grey star
grey star
New Jersey
1 review
0 helpful votes
Follow Nina P.
Unfollow Nina P.
Send Message
Share Review
Report Review

It takes less than 24H to get the PCR results however Labccop policy allows them to take 72 hours (and sometimes more) for the results, which means your child would have to miss 3 days of school instead of one. Not professional and not recommended..

Date of experience: October 13, 2021
New Jersey
1 review
0 helpful votes
Follow Valerie B.
Unfollow Valerie B.
Send Message
Share Review
Report Review

I go to this lab often since the onset of the pandemic and I must say they have handled the appts without a hitch. I "always" make an appt and check-in from my car to limit the time in the office and exposure to others. It has worked out perfect. Average time in the office is about 15 mins from start to finish and I really appreciate this. I want to make a special shout out to one technician in particular, Dipti, she is a very hard worker and a great multi-taker. She wears many hats and really deserves the praise. I hope you recognize this because without her I am not sure how this office could run and stay open. I would be very disappointed if for some reason this office were to shut down.
Thank you Dipti, for taking such good care of me through a very trying time for so many!

Date of experience: March 14, 2022
Maryland
1 review
1 helpful vote
Follow Jacob B.
Unfollow Jacob B.
Send Message
Share Review
Report Review

Horrible
June 8, 2020

Waited outside for 2 1/2 hours with no call because they said since covid-19 I had to and they would call even thought there was a sign saying it was optional and people were waiting inside but she told me I had to wait outside, I don't have a/c and had to leave due to almost having an asthma attack.

Date of experience: June 8, 2020
Washington
1 review
0 helpful votes
Follow Sheryl D.
Unfollow Sheryl D.
Send Message
Share Review
Report Review

I will never go to the labcorp in West Seattle again. The gal is not good at drawing blood. I am onto you labcorp, you like to have the patient pay you upfront so you do not have to bill the insurance. Worst company in the world but I have to get the blood draws to be able to see the Dr. I will go to the Burien location from now on.

Date of experience: May 23, 2023
Arizona
2 reviews
3 helpful votes
Follow K R.
Unfollow K R.
Send Message
Share Review
Report Review

I went to the Sedona location several times for blood tests. The staff is always changing but equally unfriendly. Last time I went, in typical fashion ( staff name Carie?) I got barked at: She was alone in the office, no patient around: Bark 1: Check in over there ( points finger). I check in: Labcorp wants my drivers license and my insurance card just to get to wait for an appointment! Wow, unsolicited data mining anyone? Then the next bark: papers? My doctor had sent the request electronically which she did not bother to check. Bark 3: papers? I took my paper work with me, asked my doctor to send the tequests to Quest and will not visit labcorp again until they understand that they are in the service industry. 3 times in a row is enough. The people at Quest? Yes, they say good morning even when they are busy and they are not in the data mining business.

Date of experience: October 11, 2019
Arizona
1 review
1 helpful vote
Follow David S.
Unfollow David S.
Send Message
Share Review
Report Review

Best blood draw ever
September 4, 2020

Just wanted to say I went to the labcorp at 108th ave and Mcdowell in Avondale, Az. I got there at 6:30 am, they open at 7am, there were 6 people in line before me. Before they opened though, a lady came out and took our lab orders inside, which made it even faster. Once inside you registered on a computer that you were there. I was called back in about 10 minutes or so, very quickly. The tech Elizabeth was the one who drew my blood, very personable and very nice lady. I have to say I have had hundreds of blood draws because of Cancer and I have lots of scar tissue so normally a blood draw hurts quite a bit. I was actually waiting for the stick and Elizabeth said all done. This was the best blood draw I have ever had, I never felt one thing at all. Elizabeth is the best and hope you can pass the kudo's on to her, she deserves all of that and a raise also. Thanks. Dave S.

Date of experience: September 4, 2020
Colorado
1 review
0 helpful votes
Follow Christina P.
Unfollow Christina P.
Send Message
Share Review
Report Review

Good experience
November 4, 2021

I made my appointment on line and received a text so I can check in when I arrive. When I arrived I signed in while I was waiting in my car. I didn't have to wait long and I was in and out before my appointment time. Oh and I didn't feel a thing when the tech drew my blood. Easy pezzy! I was at the Westminster location.

Date of experience: November 3, 2021
New Jersey
1 review
0 helpful votes
Follow Katelyn M.
Unfollow Katelyn M.
Send Message
Share Review
Report Review

This company has very concerning billing practices. Had I not caught their mistake, they would have overcharged me an extra $100. The customer service rep was kind, and mentioned it was a clerical error. But I find that very hard to believe. DO NOT PAY THE INITIAL INVOICE. Double check and don't let them overcharge you.

Date of experience: June 16, 2022
New Jersey
1 review
3 helpful votes
Follow Joe B.
Unfollow Joe B.
Send Message
Share Review
Report Review

Extreme bruising of arm.
November 14, 2019

There is one particular person at Labcorp in Somerset, New Jersey location that has a poor attitude and does not draw blood without extreme bruising. This has happened more than once.

Date of experience: November 14, 2019
New York
1 review
0 helpful votes
Follow Jean S.
Unfollow Jean S.
Send Message
Share Review
Report Review

Mark B was AMAZING
November 23, 2023

2535 W Cheyenne Ave #105, North Las Vegas, NV, ******* - Marc B was working this location and I was blessed enough to be in his chair. The kindness and most importantly his SKILLS make him a gem. Thanks for making the blood draw the easiest of my life.

Date of experience: November 22, 2023
Georgia
1 review
0 helpful votes
Follow Carol C.
Unfollow Carol C.
Send Message
Share Review
Report Review

I had a appointment time for 10:45 am made a week before. Arrived early to see four people waiting outside in misty rain. In the waiting room I counted between 12 and 14 people while I was waiting. No one was at front desk, I checked in using the kiosk. Sign read no more than 11 people in waiting room due to COVID, no one monitoring room nor telling anyone how long the waiting time was. A person did tell us on the way out it was a 2 hour wait. One lady had been waiting over a hour with not one conversation or contact with a LabCorp employee. Very poorly run. Get your test done somewhere other than the FAYETTEVILLE GA office. The office across the street from the Fayetteville Piedmont Hospital.

Date of experience: August 29, 2020
Florida
1 review
0 helpful votes
Follow Selena B.
Unfollow Selena B.
Send Message
Share Review
Report Review

I went to Labcorp on Westbay Drive in Bellair, FL. I needed for a test for employment, and they had done that to me before. The first time I had to come back and took the forever to send the results.
I exercise and drink lost of water and the woman said my urine was diluted.
Instead to ask me to come back latter that fat bastard took the urine and then told me
I may have to come back because the urine was diluted She wanted to make the money twice. Never again. Please don't go to this place they are dishonest.

Date of experience: April 16, 2021
Colorado
1 review
0 helpful votes
Follow Zoe S.
Unfollow Zoe S.
Send Message
Share Review
Report Review

What a nightmare of a job! From the moment I joined I had to hear about every single sketchy thing that went on in the company and with the higher ups from my coworkers. Their pay offers are horrible and I've even seen supervisors go in and illegally change time cards to make it look like my coworker didn't work over time when he absolutely did. They don't care about their employees and will allow you to work in heinous conditions without offer of pay raise or bonus. Not once but TWICE I've had paychecks which are supposed to be received biweekly not show up for four weeks! This company is only concerned with itself and how much money they can make for their higher ups, even at the cost of their patients and employees. Do not get suckered into working for this hellish place and these selfish people. Run while you still can.

Date of experience: March 14, 2022
New Jersey
1 review
1 helpful vote
Follow Tawana S.
Unfollow Tawana S.
Send Message
Share Review
Report Review

This organization will not provide service if you do not put a credit or debit card on file. Then you are required to sign a document authorizing them to charge your card if your insurance doesn't pay or you have copayments. If you refuse you will not be seen. Then they charge your credit card without a courtesy notification nor do they send you an invoice. I will get my labwork done elsewhere going forward.

Date of experience: April 8, 2021
Florida
1 review
3 helpful votes
Follow Barb A.
Unfollow Barb A.
Send Message
Share Review
Report Review

I waited for an hour and a half for the front desk staff to tell me that their kiosk didn't check me in correctly but instead of taking me next Given the technological error, he made me wait another half hour while treating me like crap ignoring me and acting as though I was invisible and rudely refusing to tell me how much longer Or when I would actually go

Date of experience: September 3, 2020
Florida
1 review
2 helpful votes
Follow Denise D.
Unfollow Denise D.
Send Message
Share Review
Report Review

Stay away
October 11, 2019

I went to labcorp today so my Son could get his bloodwork after an hour of sitting they looked at his paperwork and told me they did not have the equipment to do his bloodwork? It was a basic bloodtest 15 peope when I arrived 14 when I left do the math. ******* university cove pl tampa fl I will be posting this event everywhere I can so peope can be aware I was not the only one sent home they sent a poor elderly women home then to come back and sent her home a second time what a mess!

Date of experience: October 11, 2019
Texas
1 review
2 helpful votes
Follow Jeffrey k.
Unfollow Jeffrey k.
Send Message
Share Review
Report Review

According to Dr. Catherine Brigman's office on January 29,2020, Labcorp had not reported testing results and then reported never receiving the fecal sample that was hand delivered in San Antonio, Texas in November 2019. Approximately 20 specimens were hand delivered that were frozen and unfrozen.

Date of experience: January 29, 2020
Georgia
1 review
0 helpful votes
Follow Azucena W.
Unfollow Azucena W.
Send Message
Share Review
Report Review

Rudes phlebotomist.
January 4, 2023

I recently had the worse experience with a LabCorp phlebotomist at my primary doctor. She was unfriendly, rude, and unskilled. I had a hematomatoma and pain for two weeks after the blood drawing. It was a total nightmare.
She was the phlebotomist at Family Care Plus Chamblee in Atlanta GA in December 2022.

Date of experience: January 4, 2023
Maryland
1 review
0 helpful votes
Follow Mark A.
Unfollow Mark A.
Send Message
Share Review
Report Review

My Cardiologist wanted me to do a blood test for two items only I repeat 2 items only which was well clearly written on the test request and Lab Corp managed to miss one of the 2.
Well done Lab Corp well don

Date of experience: November 22, 2023
New York
1 review
0 helpful votes
Follow Benjamin D.
Unfollow Benjamin D.
Send Message
Share Review
Report Review

No show
December 5, 2022

This morning I had an appointment for a fasting blood test at Wallgreen's on Hoosick street at 8:15. When I showed up the store was closed. I tried to contact Lab Corp and Wallgreens and both have answering systems with no way to speak to a live person. As their appointments start earlier than mine several other people must have shown up and decided to leave. Which I did, and went to St. Peters. When I drove by Wallgreen's later they were still not open and people were standing outside the store. I was at home reading the news having my coffee and a full hour later I received a text saying: "Your technician will see you now." I replied: Never Again! What kind of people are they hiring today? They have my information, including my email address, yet I have not received an explanation, or apology, so goodby Lab Corp.

Date of experience: December 5, 2022

Overview

LabCorp has a rating of 1.3 stars from 622 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LabCorp most frequently mention customer service, blood work and front desk. LabCorp ranks 443rd among Medicine sites.

service
212
value
162
shipping
49
returns
50
quality
134