LabCorp

I went yesterday to have blood work done. I had multiple test over multiple days and the Lab had all my paperwork. When I arrived the only lady there was exceptionally nasty and had the nerve to call me stupid not once but twice because I didn't have my paperwork and I should have magically know when she worked because she didn't have it. She yelled at me for not fasting even though my doctor said it was a non fasting test. I got so upset I walked out with no blood work done and no idea what will happen to labs already done. I have now cried at least 4 hours over something I was paying for. There is NO excuse for that kind of behavior on your job. If she hates her job so much she should find a new one because she does not belong dealing with the public.

Not only was the person at the front desk extremely rude, the whole place smells like cat urine. Their hours of operation are ridiculous for people who have real jobs. It was so bad, I want to give you a 0. But that's not possible, so I give you a 1.

This Lab Corp was horribly inefficient not accepting walk-ins (only appointments).The problem was there were no appointment clients being served but 3 walk-ins waiting for service and was refused service. Too much Dead Time.

After 2 1/2 days of 20-40 calls per hour to both of their Huntington Beach CA offices, all went unanswered! The attempt to register on their "Portal" failed as their unworkable computer system has voice recognition that does not work.
Calls to Corp. office in North Carolina unanswered after 20 minutes.
Could it be this firm is operated in some abandoned N. C. garage by grade school dropouts who are unsure or unknowing on how to answer a phone or provide any kind of service? Looks that way. Their National ratings are the worst. I am contacting my HealthCare Provider (Optum) to see why they would use such a poorly rated firm for their lab work.

Worst lab experience ever. Website very difficult to navigate. Staff doesn't know anything about it. They don't take payment at the site so everything has to be done online. Wasted half a day and couldn't get my test done.

Find another lab if you can. Their billing practices are deplorable. I paid my bill the day I got it which happened to be 9 days after the invoice date. My bank posted the payment to them the following day. They didn't post the payment for 16 days and subsequently sent me a collection notice. I called them at least monthly due to problems with the bill and they would promise to make a note in the file and didn't. If you have a choice of labs to use, don't use LabCorp. It's obvious by reading the reviews that their billing practices are terrible. When I called today, the girl said they probably crossed in the mail. Mine was an electronic payment...kind of hard to cross in the mail. They are incompetent and do not post payments in a timely manner. If you have a great credit score that you want to keep great, stay away!

Simply don't go, Place is open until noon we got there before 11.30 and they didn't allow us in. Plus very rude receptionists, Johan and two more senior ladies who wouldn't even provide their names. Freezing cold reception, smelly and dark. Let me correct myself: just go there if you want to feel really sick

Front desk was very rude to older people, yelling at them to sit down, go down the hall to register, etc. several were visible shaken and confused.
No reason to be yelling at people using canes and walkers, absolutely needs training in working with older adults. COMPASSION and care goes a long way.
Often left the receiving area, patients stacked up and appointments were running a half hour late. People taken out of order and appointment times. Balsam Way in Littleton office on Monday Feb 28,2022, not the blonde lady, the other lady. I have never seen anything like this anywhere and I hope I don't again. I was embarassed to see how this lady was treating people. Please, someone send her to class so she can learn how to work with the public. She is a monster.

I'm not sure its possible to have a worse experience attempting to get a lab then at this location. Who knows really? I eventually left without ever getting mine. Made my online appointment. Got my text telling me to come in my tech was ready for me. Discovered an entire tiny waiting room crammed with other people. The guy briefly at the desk vanished with no explanation to anyone about what was going on and never returned. The one staff I saw left the building to smoke in the parking lot. Just chaos and exceptionally poor customer service--good luck if you choose this place for anything other then a study in how to completely misrun what should be a simple operation and process.

Took my son yesterday; he has two halos on his leg and even walking with crutches is hard and painful. The beginning of the visit was standard; nothing wrong just routine until Stephanie came to the front…extremely caring and kind; she made sure we knew about the room with the loungers so he could get his foot up while his blood was drawn…excellent experience! Labcorp at 157 route 73 in Voorhees New Jersey

Nothing like having to listen fo some Columbia School of Broadcasting voice insisting I go to the website while trying my hardest just to get a question answered. It should be, "To speak to a live person press One." Do that one first. Because at 1:10PM they have no one to answer and they will call me back. Been 15 min so not holding my breath. The next time the doctor's office wants to know what lab I want, it will not be Labcorp. Time to see how the others treat patients.
Rancho Mirage CA. And now 25 minutes...

I feel very anxious during labwork and while waiting for test results. It doesn't help the lab was tiny and crowded. I clean my own station because I noticed they rarely clean after me. I also don't see why simple blood tests take a week. THIS is the problem with the US healthcare system. In Mexico, you get results right away.

I had a 12:00 PM appointment at the lab located at ******* Long Neck Rd. In Millsboro, DE. The technician was less than customer friendly. After some discussion about issues related to two scripts for my blood work, he directed me to the pod where the procedure would take place. I asked him to take the sample from my hand because the veins in my arm aren't good candidates. I am 65 years old and certainly know my body at this stage of the game. He insisted on taking the blood from my arm. Not only was the needle insertion painful, look at the way he bandaged the extraction site! Will never go there again.

Labcorp as a company is a disgrace and the fact that the Better Business Bureau has not gotten involved in their racket is disconcerting. They hide behind "we are just billing for doctors orders" but fail to remove any superfluous charges from their own incompetence. For example, when their phlebotomist sticks you three different times and draws so little blood that they can't even run blood tests, they still bill you for blood tests. How absurd is that? And good luck trying to get an actual human who is able to correct this obviously wrong charge? Be prepared to spend hours at a time.

This company's customer service is basically like going to the DMV. A complete disgrace for a private company.

I have to say today I found out my favorite person was let go from he say she say this young lady has been doing my wife's blood work from day one when we first met her at Walgreens... One of the best! A big heart and honest... Has helped every single patient to perfection this is so crazy 1904 Genesee Street in Utica NY lost one good person who has went a million miles over and over to help each patient no wonder your ratings are so low you treat your employees horribly

There is nothing good about using Labcorp. Impossible to make appointment by phone, because that system does not work. If you don't believe me just try. So I have to come in and wait forever and I mean forever. People behind the desk are unhelpful and rude and refuse to help. Lastly it is impossible to find it's present location. I will do anything to avoid using Labcorp. I will forgo going to the Dr. if it means I have to use Labcorp.