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KolaxoReviews 22

4.3
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Kolaxo Reviews Summary

Kolaxo has a rating of 4.3 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kolaxo most frequently mention and contact center. Kolaxo ranks 10th among Customer Service sites.

service
18
value
18
shipping
17
returns
17
quality
18
Washington
1 review
0 helpful votes
Follow Janie S.
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Outstanding service!
April 17, 2024

Kolaxo Contact Center Services impressed me! I reached a representative named Lisa quickly, and she was incredibly helpful. She listened attentively to my complex inquiry and offered clear explanations for each step of the solution. He even followed up with an email summarizing our conversation.

Date of experience: April 16, 2024
Washington
1 review
0 helpful votes
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Since partnering with Kolaxo Contact Center Services, our business has experienced a remarkable progress, with improved customer support. Their expertise and tailored solutions have streamlined our operations, leading to improved efficiency and enhance customer satisfaction. Extremely satisfied!

Date of experience: March 12, 2024
New York
1 review
0 helpful votes
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I have been using Kolaxo Contact Center Services for my business for over a year now, and I am extremely impressed with their level of professionalism and efficiency. The agents are highly trained and knowledgeable, and they always go above and beyond to provide exceptional customer service. I highly recommend Kolaxo to any business in need of top-notch contact center services.

Date of experience: January 26, 2024
New York
1 review
0 helpful votes
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The team at Kolaxo Contact Center Services is highly responsive and flexible. They understand the importance of adapting to our business needs and requirements, and they always strive to deliver customized solutions that align with our goals. Their commitment to our success is truly commendable.

Date of experience: January 21, 2024
New York
1 review
0 helpful votes
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I talked to my customers about customer services for evaluating the performance of Kolaxo Contact Center Services. The customers' feedback was so positive that they were convinced to be our loyal customers. Thanks, Kolaxo Contact Center Services to earn the loyalty of our customers.

Date of experience: July 4, 2023
District of Columbia
1 review
0 helpful votes
Follow Lia B.
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I was recently using the services of Kolaxo Contact Center Services and I can't help saying that they offer excellent customer support services that any business owner would dream of. Lisa was an amazing personality and she treated me with professionalism and courtesy. I found their team highly professional, courteous, knowledgeable, and patient all the time. Highly recommended.

Date of experience: May 9, 2023
Virginia
2 reviews
1 helpful vote
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Kolaxo CCS is very committed to businesses and their team is quick in completing all the tasks, we can rely on what the team is doing.

Date of experience: July 25, 2022
California
0 reviews
0 helpful votes
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They gave me a work plan that was tailored to my requirements. I like how professionally they managed my leads and conversions,

Date of experience: June 23, 2022
Florida
2 reviews
0 helpful votes
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Quick free project details, very happy with the customer service I received from Kolaxo CCS. Highly recommended for small businesses.

Date of experience: May 17, 2022
New York
1 review
0 helpful votes
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Kolaxo Contact Center's telemarketing services have always impressed me. They are without a doubt the best team I have ever collaborated with. Since I hired them for advertising my product, my customer base has grown significantly. So far, working with them has proved very rewarding.

Date of experience: May 16, 2022
Georgia
1 review
0 helpful votes
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It's been three months since I outsourced my customer assistance to Kolaxo contact center services, and it's safe to say that it's sailing smoothly so far. It's been three months since I outsourced my customer assistance to Kolaxo contact center services, and everything has gone swimmingly. It took some time to write this review, but their services is both affordable and superb.

Date of experience: May 9, 2022
California
1 review
0 helpful votes
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It's been a year working with Kolaxo CCS and it has been so far so good. They use quality network solutions to diminish call drops. It has become very easy to handle inbound and outbound calls. Your company can try it too.

Date of experience: April 15, 2022
Macao
1 review
1 helpful vote
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Totally a 5-star service by them. Every lead was handled with utmost attention by their expert and trained professionals. Our company is quite pleased by their work.

Date of experience: April 7, 2022
New York
1 review
0 helpful votes
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Extremely Satisfied!
March 29, 2022

All thanks to Kolaxo contact center services, our company has not only seen an increase in clients, but also a sense of revitalization. We are extremely satisfied with their wonderful call handling services. It is evident by the outcomes that they genuinely care about the success of our company.

Date of experience: March 29, 2022
District of Columbia
2 reviews
0 helpful votes
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Their team is extremely proficient in English and dealt our clients with great professionalism. Our company is very happy to have chosen them as our customer representatives. Highly recommend Kolaxo CCS to businesses without good in-house call services.

Date of experience: March 17, 2022
Germany
1 review
0 helpful votes
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User-friendly & Simple
February 23, 2022

They offered us small startup cost, to receive and make calls. They've maintained a great tracking system and kept all the past record well. I highly recommend working with Kolaxo contact center services for excellent business growth.

Date of experience: February 23, 2022
NL
1 review
0 helpful votes
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Highly Satisfied
January 18, 2022

An answering service that was able to answer our calls after hours or on weekends was what we were looking for. This provider met our needs perfectly. They are more than we expected and highly satisfied with the services.

Date of experience: January 17, 2022
Texas
1 review
0 helpful votes
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Exceeded My Expectations
November 1, 2021

"Kolaxo ccs has exceeded my expectations so far, Their specialist is highly trained professionals and goes at great length to satisfy customers. Well, done guys!"

Date of experience: November 1, 2021
NL
1 review
0 helpful votes
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Happy with services.
October 9, 2021

We were happy with the services of the Kolaxo contact center services. They coordinated with our administrative team to ensure the script for taking calls was accurate. They did not miss a single call. Tracking the minutes used and ensuring that we do not go over budget was simple. I praise their professionalism and will recommend them to anyone in need of cost-effective call center services.

Date of experience: October 9, 2021
NL
1 review
0 helpful votes
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Great value for money
September 29, 2021

We were looking for order taking services online and found Kolaxo CCS. We tried a number of other companies in the recent years but couldn't be successful with them. They were either costly or non-responsive which resulted us 2:1 loss ratio in our online business.
Kolaxo CCS professionals are quick, helpful and very polite. They not only helped us elevate our business repute and responsiveness but also benefit our business with high sales. I really appreciate the whole team and recommend them to other businesses.

Date of experience: September 28, 2021