• Kolaxo

Overview

Kolaxo has a rating of 4.89 stars from 22 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kolaxo most frequently mention contact center. Kolaxo ranks 8th among Customer Service sites.

  • Service
    17
  • Value
    17
  • Shipping
    16
  • Returns
    16
  • Quality
    17
Positive reviews (last 12 months): 100%
Positive
6
Neutral
0
Negative
0
How would you rate Kolaxo?
Top Positive Review

“I found their team highly professional”

Lia B.
5/9/23

I was recently using the services of Kolaxo Contact Center Services and I can't help saying that they offer excellent customer support services that any business owner would dream of. Lisa was an amazing personality and she treated me with professionalism and courtesy. I found their team highly professional, courteous, knowledgeable, and patient all the time. Highly recommended.

Reviews (22)

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Other

Thumbnail of user liab41
1 review
0 helpful votes
May 9th, 2023

I was recently using the services of Kolaxo Contact Center Services and I can't help saying that they offer excellent customer support services that any business owner would dream of. Lisa was an amazing personality and she treated me with professionalism and courtesy. I found their team highly professional, courteous, knowledgeable, and patient all the time. Highly recommended.

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Thumbnail of user jof164
1 review
0 helpful votes
March 29th, 2022

All thanks to Kolaxo contact center services, our company has not only seen an increase in clients, but also a sense of revitalization. We are extremely satisfied with their wonderful call handling services. It is evident by the outcomes that they genuinely care about the success of our company.

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Thumbnail of user joew1022
1 review
0 helpful votes
February 23rd, 2022

They offered us small startup cost, to receive and make calls. They've maintained a great tracking system and kept all the past record well. I highly recommend working with Kolaxo contact center services for excellent business growth.

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Thumbnail of user caseyp151
1 review
0 helpful votes
October 9th, 2021

We were happy with the services of the Kolaxo contact center services. They coordinated with our administrative team to ensure the script for taking calls was accurate. They did not miss a single call. Tracking the minutes used and ensuring that we do not go over budget was simple. I praise their professionalism and will recommend them to anyone in need of cost-effective call center services.

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Thumbnail of user rayr319
1 review
0 helpful votes
September 29th, 2021

We were looking for order taking services online and found Kolaxo CCS. We tried a number of other companies in the recent years but couldn't be successful with them. They were either costly or non-responsive which resulted us 2:1 loss ratio in our online business.
Kolaxo CCS professionals are quick, helpful and very polite. They not only helped us elevate our business repute and responsiveness but also benefit our business with high sales. I really appreciate the whole team and recommend them to other businesses.

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Thumbnail of user caseyg184
1 review
0 helpful votes
May 16th, 2022

Kolaxo Contact Center's telemarketing services have always impressed me. They are without a doubt the best team I have ever collaborated with. Since I hired them for advertising my product, my customer base has grown significantly. So far, working with them has proved very rewarding.

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Thumbnail of user keithh1363
1 review
0 helpful votes
January 28th, 2024

I have been using Kolaxo Contact Center Services for my business for over a year now, and I am extremely impressed with their level of professionalism and efficiency. The agents are highly trained and knowledgeable, and they always go above and beyond to provide exceptional customer service. I highly recommend Kolaxo to any business in need of top-notch contact center services.

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Thumbnail of user carolc2097
2 reviews
0 helpful votes
March 18th, 2022

Their team is extremely proficient in English and dealt our clients with great professionalism. Our company is very happy to have chosen them as our customer representatives. Highly recommend Kolaxo CCS to businesses without good in-house call services.

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Thumbnail of user clarav57
1 review
0 helpful votes
January 22nd, 2024

The team at Kolaxo Contact Center Services is highly responsive and flexible. They understand the importance of adapting to our business needs and requirements, and they always strive to deliver customized solutions that align with our goals. Their commitment to our success is truly commendable.

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Thumbnail of user jaimem290
1 review
0 helpful votes
May 9th, 2022

It's been three months since I outsourced my customer assistance to Kolaxo contact center services, and it's safe to say that it's sailing smoothly so far. It's been three months since I outsourced my customer assistance to Kolaxo contact center services, and everything has gone swimmingly. It took some time to write this review, but their services is both affordable and superb.

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Thumbnail of user aarenw
1 review
0 helpful votes
September 10th, 2021

No doubt Kolaxo contact center services is always one step ahead because of their robust and professional services.

Thumbnail of user harrisonm103
1 review
0 helpful votes
July 4th, 2023

I talked to my customers about customer services for evaluating the performance of Kolaxo Contact Center Services. The customers' feedback was so positive that they were convinced to be our loyal customers. Thanks, Kolaxo Contact Center Services to earn the loyalty of our customers.

Thumbnail of user jordanr339
0 reviews
0 helpful votes
June 23rd, 2022

They gave me a work plan that was tailored to my requirements. I like how professionally they managed my leads and conversions,

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Thumbnail of user warrend108
1 review
0 helpful votes
January 18th, 2022

An answering service that was able to answer our calls after hours or on weekends was what we were looking for. This provider met our needs perfectly. They are more than we expected and highly satisfied with the services.

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Thumbnail of user fawnc19
1 review
0 helpful votes
March 12th, 2024

Since partnering with Kolaxo Contact Center Services, our business has experienced a remarkable progress, with improved customer support. Their expertise and tailored solutions have streamlined our operations, leading to improved efficiency and enhance customer satisfaction. Extremely satisfied!

Thumbnail of user carolh1553
1 review
0 helpful votes
November 1st, 2021

"Kolaxo ccs has exceeded my expectations so far, Their specialist is highly trained professionals and goes at great length to satisfy customers. Well, done guys!"

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Thumbnail of user arthurs499
2 reviews
0 helpful votes
May 17th, 2022

Quick free project details, very happy with the customer service I received from Kolaxo CCS. Highly recommended for small businesses.

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Thumbnail of user renec196
1 review
0 helpful votes
April 15th, 2022

It's been a year working with Kolaxo CCS and it has been so far so good. They use quality network solutions to diminish call drops. It has become very easy to handle inbound and outbound calls. Your company can try it too.

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Thumbnail of user morgank155
1 review
1 helpful vote
April 7th, 2022

Totally a 5-star service by them. Every lead was handled with utmost attention by their expert and trained professionals. Our company is quite pleased by their work.

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Thumbnail of user blairh90
2 reviews
1 helpful vote
July 25th, 2022

Kolaxo CCS is very committed to businesses and their team is quick in completing all the tasks, we can rely on what the team is doing.

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Thumbnail of user harleyn21
1 review
0 helpful votes
September 22nd, 2021

I am truly amazed by the services of Kolaxo contact center services. They never fail to impress their customers.

Thumbnail of user janies187
1 review
0 helpful votes
April 17th, 2024

Kolaxo Contact Center Services impressed me! I reached a representative named Lisa quickly, and she was incredibly helpful. She listened attentively to my complex inquiry and offered clear explanations for each step of the solution. He even followed up with an email summarizing our conversation.

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4.9
22 reviews
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