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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Delivered in a timely manner, no issues when product was delivered
Sales person was very knowledgeable and knew all the answers to my questions
Great service friendly people best place to get everything you need for your car wash
Kleen rite always comes through. I needed an order quickly, it came the next day, without any additional shipping. I have access to other products for my dog wash, many have no shipping charges at all Kleen rites products are made for the dog wash and I never have to dilute the concentration. So shipping charges are off set with the easy of product use.
The vacuum & Air combo is a very nice machine. I feel the rubber vacuum dirt canister should come with the machine and instead I was sold a hard plastic oval dirt bin not needed for just one vacuum. Yes I was told I could send it back but after the install and wiring about 6 weeks later,the customer could not find it. Just feel like for the price and add the dirt canister would have been a better deal. Overall the customer and his residents are very happy. Thank You Rick
This is my first order and Robyn was excellent and gave more all the information that I needed to be informed to explain everything to my customer.
It is possible I missed the fact that the item would take some item to get to a point that shipping was known; we lost business based on a back order.
Be prepared to spend a lot of money if you're going to own a car wash
Not necessarily your fault, I maybe should have checked the lead time on getting my order. Took several weeks to get what I ordered. I thought it was a stock item for Kleenex rite, but apparently they had to order it from a vendor.
Information was always available as to where the parts were coming from and when I was expected to receive them.
Saved a ton by buy an open box item. Works perfect. Will definitely do it again
Have been doing business with Kleen Rite for 20 years. And in the hundreds of orders they have shipped to me. There were only 3 mistakes. Prices are competitive and service is excellent.
Wait time was short and the operator talks English, I had a couple questions and he was very informative, Always a easy transaction Thanks
The address needs to be changed on Google maps. The people were very friendly on the desk thank you
Highly pleased with our relationship. Great firm. Well run and responsive.
Overall good experience the sales person was very helpful
We have been a customer for over 30 years. Kleen-Rite has always come thru. Unfortunately our car wash in Barnsdall, Oklahoma was destroyed by an EF 4 Tornado May 6,2024. The building is gone. ( Don't know where it went), Maybe Kansas! Jackie in customer service allowed us to return a pallet of soap we just bought and was strored in a safe building. She arranged shipping back to Texas and will process a credit. What a bright lite in such dark times. Thanks for all you have done for us.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members