• Kizoa

Kizoa

Overview

Kizoa has a rating of 2.7 stars from 990 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kizoa most frequently mention premium membership, several years, and tech support problems. Kizoa ranks 92nd among Photo Sharing sites.

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 33.3%
Positive
1
Neutral
0
Negative
2
11
See all photos

What reviewers want you to know

Positive highlights

  • Customer Service is always responsive and very nice.
  • I've purchased a lifetime membership because they keep adding new and exciting things to the program.

Critical highlights

  • Many video/slide shows appear to have been erased or gravely altered; • a new message appears on the homepage.
How would you rate Kizoa?
Top Positive Review

“Super!”

Karen F.
12/1/23

I don't know why there are so many negative reviews. Personally, I was completely satisfied. I will use this service again and recommend it to you!

Top Critical Review

“DOWNLOADS DO NOT WORK”

Gabriella R.
3/14/24

Can not download any of my videos since last Sunday. Kizoa is closing as of April 1,2024. I have been sending emails, message of FB, tried the toll free numbers and zero results. No one replied. Nothing is fixed. How can we backup our videos if the Download does not work. No customer service at all. Just disappeared. As a lifetime pro-member which I paid for this is just unacceptable. Terrible.

Reviews (990)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (94) slide show (90) lifetime membership (14)
Thumbnail of user karenf2489
3 reviews
6 helpful votes
December 1st, 2023

I don't know why there are so many negative reviews. Personally, I was completely satisfied. I will use this service again and recommend it to you!

Thumbnail of user barbaras650
1 review
0 helpful votes
May 23rd, 2019
Verified purchase

I'm pretty much satisfied with the experience I'm having with this video editor. I use it practically daily because I run a video channel and videos are essential. I would love it if they could install some new features so as to make the experience a little more thrilling, like close ups and more direct zoom ins and side to sides. I would be more than willing to pay for more technical up grades. But all in all I'm pretty satisfied.

Thumbnail of user rebeccab322
Yanai G. – Kizoa Rep

Hello Barbara,
We're glad to hear that you like our platform as much we do! We appreciate your feedback! We update our platform regularly with new content, so just keep an out for our future updates ;) Thank you for choosing Kizoa :D

Thumbnail of user joeu32
1 review
0 helpful votes
May 23rd, 2019
Verified purchase

I have tried for years to find one spot on the web where I could make really good videos quickly and easily. Much to my frustration every site I found disappointed rather than impressed. That all changed when I pointed my browser to Kizoa!
I love the ease of use, the effects, the simple yet powerful interface - not only user-friendly but stupid user-friendly ( which is just what I needed!)
I have already created many videos and plan on creating many more on Kizoa!

Thumbnail of user laurap335
1 review
0 helpful votes
July 6th, 2019
Verified purchase

I do not use it very often, but with what I have made over the past few years I am thoroughly pleased with... Kizoa is easy to use and allows me to send my creations to family and friends. I can make great videos and collages from this program, using my own photos that I have taken with my camera. There are plenty of templates and effects to choose from, also audio from the program can be added into videos. Thank you all who made this possible, cheers Laura

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Laura, we're happy to hear that you enjoy working with us^^

Thumbnail of user lulus10
2 reviews
0 helpful votes
May 25th, 2019
Verified purchase

I'm REALLY bad with computers, yet I was able to eventually make a beautiful video tribute to my Pop, who passed at 90 years old. I had favorite songs, fading in and out, special effects, and it actually made some people cry. I was really proud of the outcome. It's almost addicting working with so many great options, it really turned out nice.

Thumbnail of user pattim123
1 review
0 helpful votes
May 8th, 2020
Verified purchase

I love Kizoa. It has allowed me to make epic birthday, anniversary and all sorts of other videos.
The premium is worth it so that I can add my own music - but even before I went premium your music selection is very good and can be used in all sorts of ways.

Thumbnail of user lizi18
3 reviews
0 helpful votes
April 17th, 2019

I use Kizoa on a weekly basis for my microbusinesses. It is a reliable product at a reasonable price with excellent customer service. I have a lifetime subscription for my business... but... here's the problem: Kizoa is Flash-based, it has been down for several weeks, and we all know Flash is going away next year. What we need to be looking for is companies that can do the same thing with HTML5. I haven't found any yet. I certainly do hope Kizoa is able to get back online, because of all the options I tried while it was down, it's still by far the best - when it works! FWIW per Mike's review I was able to access my account via kizoa.it and make a video, so thanks for that, Mike!

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Liz, I'm glad you've enjoyed Kizoa so much!

Thumbnail of user farhatj
1 review
0 helpful votes
May 12th, 2015
Verified purchase

I have been creating videos and slide show on kizoa, and it's working perfect, they have some awesome theme, great animation. I can even create my own theme in here, I just love creating video on Kizoa.
Also they have the best customer service, they fix your problem right away and help you all the way until you get satisfy.
And right now the Kizoa is the only best video making website

Thumbnail of user sarag39
1 review
0 helpful votes
August 25th, 2015
Verified purchase

I found Kizoa while researching how to do a slideshow for the school I work at. I immediately liked ease of use of the program, and the ability to share the finished slideshow with our families via an email. I fell in love with Kizoa so much, that I showed my boss and she immediately purchased the lifetime membership for the full product. This is a great way to do a slideshow, and I'm looking forward to using all the new advances they have made.

Thumbnail of user pauls1199
1 review
0 helpful votes
July 8th, 2019
Verified purchase

A very good and versatile programme, I have been with kizoa quite a few years, it has come a long way since it first started, the team is always there if there is a problem.

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Paul, we're happy that you enjoy working with Kizoa. We appreciate your support!

Thumbnail of user ambers196
1 review
0 helpful votes
July 11th, 2019
Verified purchase

Does exactly what I need it to do. A+++±++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Review of your survey: do not force people to use a minimum of words/characters.

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Amber, thank you for your suggestion. We appreciate your feedback.

Thumbnail of user mattm348
1 review
0 helpful votes
May 25th, 2019
Verified purchase

I have been fully utilizing Movie Maker almost every day (to keep adding new collage)... as I have been creating our My Life Time Movie...

Thumbnail of user veronicam42
1 review
1 helpful vote
May 13th, 2016
Verified purchase

The rep at kizoa answered the phone so quickly when I called. I was never placed on hold and never dealt with an automated system! How awesome is that?! That just doesn't happen anymore these days. She was able to quickly help me trouble shoot the slideshow movie I'm making for my wedding. That was the most stress-free customer service call I've had in a long time. Thank you kizoa! Please don't ever change!

Thumbnail of user jeffh600
1 review
0 helpful votes
May 23rd, 2019
Verified purchase

I searched for a replacement for Phanfare music/photo/video slideshow hosting for years and glad I located Kizoa. I believe it is hands down favorite for my needs. It takes a little time to come up to speed but once there, it is powerful and lets me upload music of my choice and HD quality photos at the premium levels which are reasonably priced. Keep up the good work.

Thumbnail of user rebeccab322
Yanai G. – Kizoa Rep

Hello Jeff,
We're glad that you like the platform as much as we do! We are constantly trying to find ways to make it better for all our users. Thank you choosing Kizoa :)

Thumbnail of user kolijstuc
3 reviews
1 helpful vote
February 27th, 2017

The product of this site is the best. I like this site very much because the quality of the product is the best.It gives best service.And it gives low price product.

Thumbnail of user judyb69
1 review
0 helpful votes
September 30th, 2016
Verified purchase

Your tech was technical and knowledgable about my needs to complete my slide show. I needed my music and voice to be timed to the reading of the book.
Your representative fixed my problem and the program was completed.
Thank you so much for the support and help.

Thumbnail of user jeffo15
1 review
0 helpful votes
May 18th, 2015
Verified purchase

I have enjoyed the multi media creativity options packed into Kizoa. Uploading, slide show creation and they render the finished product and send me an MP4 through my email. These keepsakes are flawless from creation to delivery and the many hours of enjoyment for family and friends are worth the nominal cost.

Service
Value
Shipping
Quality
Thumbnail of user ginap96
1 review
0 helpful votes
July 14th, 2019
Verified purchase

This is very easy to use, I have enjoyed it a lot :) I have made several web sites, and also made several videos of my guinea pigs, it was a lot of fun, and very easy to work with.

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Gina,
Thank you for your comment!
We're happy that you enjoy working with Kizoa.

Thumbnail of user darlenes29
1 review
0 helpful votes
September 3rd, 2016
Verified purchase

The product is excellent. A bit challenging but, if it was easy it wouldn't have the features I want! Please don't ever dumb it down. When I got stuck, I chatted with Alessa and she quickly gave me the answers I needed. She's smart and concise. Thanks so much!

Thumbnail of user tommyb69
1 review
1 helpful vote
April 10th, 2017
Verified purchase

For fun or even promotional videos. Even more impressive was working with the very responsive customer service department to resolve and understand technical issues!

Thumbnail of user michellet105
1 review
0 helpful votes
December 25th, 2016

Kizoa offers a TON of features and capabilities, but what really puts them over the top (for me) is their customer service. Prompt, friendly and efficient, they go above and beyond to make sure users get what they need. I'd like to give a special shout-out to Evan Bonney, who patiently took the time to go through my questions and help me out during the holiday season. Thank you!

Thumbnail of user rolindav
1 review
0 helpful votes
May 25th, 2019
Verified purchase

Geweldig programma makkelijk in gebruik.
Goed geholpen door klantenservise toen iets mij niet lukte. Ik beveel jullie aan! Top!

Thumbnail of user jeanclauder1
1 review
0 helpful votes
July 11th, 2019
Verified purchase

From someone who did not had a knowledge of film and photography, i can now do my own films. I am proud of myself and i am eager to learn more.

Thumbnail of user arminea1
Armine A. – Kizoa Rep

Hi Jean-Claude, we're happy that you enjoy working with Kizoa. We appreciate your support!

Thumbnail of user ethell11
1 review
1 helpful vote
September 22nd, 2015
Verified purchase

Thank you for your amazing customer service. I rec'd a reply back to my inquiry on my membership issues. All of my questions were answered. I was able to burn my slideshow to a dvd with no problems. I've been a long time member of Kizoa. I love the many effects and transitions you can add. I was able to edit and revise my slideshow easily. I am so happy with your quick reply and service I will definitely be letting my friends at work how what an awesome site Kizoa is. Happy Dance!

Thumbnail of user kizoab
Veronica G. – Kizoa Rep

Hi Ethel, don't worry, we never cancel accounts even if a membership has expired. What probably happened is you may have accidentally created a second account. I can help you find your original account with your photos and slideshows so you can regain access to it. Just send me an email at veronica.gomez@kizoa.com and I'll get everything worked out for you ;)

Thumbnail of user jonf21
1 review
0 helpful votes
May 26th, 2015
Verified purchase

I joined Kizoa and have been able to make over 50 videos on You Tube displaying my work in theatre and with my band. There were so many things that I used to make the videos look stunning, the hd quality is amazing. Additionally, I made a few videos for friends celebrating amazing moments in their lives. So, it has been an incredible boost to my artistic and personal life and given me and many other people some wonderful optical experiences. I have highly reccomended Kizoa to my friends and fellow artists.

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From the business

Create videos, slideshows, collages, and edit photos from the convenience of a single platform with your own account. Combine your photos, videos, music, text, effects, and more for amazing results you can't find anywhere else.

Business History

Kizoa was founded in 2007 in Paris, France.

Company Representative

Thumbnail of user rebeccab322
Yanai G.
CEO
Typically does not respond to reviews

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