Kizoa

Download che si blocca al 99% senza completarsi.
Sto riscontrando problemi con il servizio di Kizoa. Ho cercato di contattare il supporto clienti di Kizoa tramite telefono e email, ma purtroppo non ho ricevuto alcuna risposta o assistenza.
Il mio problema principale riguarda il processo di download che si blocca al 99% senza completarsi. Ho pagato per il servizio e mi aspettavo di ricevere un supporto adeguato, ma attualmente mi sento frustrato/a dall'assenza di risposte o soluzioni da parte del team di supporto di Kizoa.
Ho esaurito tutte le opzioni disponibili per cercare assistenza direttamente da Kizoa, ma finora non ho avuto successo nel risolvere il mio problema.

KIZOA was recently purchased by INVIDEO.ai. To its credit, KIZOA was a great site BEFORE it was sold. Now it is (allegedly) in transition. That means that a lot of times you cannot upload ANY images or fix anything in your work. But worst of all, you CANNOT DOWNLOAD your work -- as of this writing, I've been waiting for more than 5 days for a download. When I reached out to customer service (via the very difficult-to-find link: https://direct.lc.chat/*******/), they were not helpful AT ALL.

My advice? Find a better site for your video creation because neither KIZOA, nor INVIDEO (the company that bought them) is safe or reliable at this time.

Download stops at 99%... nothing else ever happens after that. I send many email at *******@kizoa.com and *******@kizoa.com and no body answer or contact me. I'm very frustrated. Even after I pay for premium and I can't download anything.

I cannot even get into the site anymore. Shows an icon telling me to click where the green arrow is, but there's nothing there on my computer. The two examples it shows don't apply. Haven't been able to access the site at all. I loved using it before, but have been trying other sites now because Kizoa changed things to make it inaccessible for me. Sooooo frustrating!

ZERO STARS. POINTLESS. Download stops at 99%... nothing else ever happens after that. The entire purpose of this is to create a video and it cannot complete one 39 second video with 8 slides. WHAT A JOKE. Also I find it bizarre that and archaic that Kizoa doesn't seem to recognize png images with transparent backgrounds-instead it inserts a blacked out background. Everything is super generic, but I thought with the option of uploading your own images and gifs that'd give more freedom of use but the gifs don't upload and Kizoa can't recognize transparent backgrounds. What is the point really.

BUY SOMETHING ELSE! After purchasing the Pro membership I created five movies. You say, "Wow! That's cool!"WRONG! I made five versions of the same movie because the system kept disgarding my movies. No archives no backup nothing! I'm under a deadline and cannot meet it because this program is faulty and cannot be relied to store my work. Therefore it is useless.

Purchased the advanced program and have not been able to edit my videos for over 6 months. They acknowledge the issue was on their end and committed to refund my money. 6 emails and 2 months later I still have no refund. I have not been able to process my videos and it appears they are not going to do what they said they would. Stay away from this company. Very unhappy! Lamar H

Not sure what's going on. Can't access the site and my login won't reset. What happenned to the lifetime access?

Several years ago I naively purchased a Premium membership with Kizoa, believing that this
Would be an excellent platform for producing my video/slide shows. While I wasn't looking for sophistication,
I did seek a program capable of performing basic editing. What they promised in their introductory preview
Was in fact misleading:
• editing capabilities are poorly developed;
• almost every time I attempt to use the program for creating a new video or editing
an existing one, I encounter technical new glitches;
• each time I make a single edit on the music timeline, the program freezes forcing me to re login;
• saved transitions and music mysteriously disappear;
• texts appear off-centered;
• numerical ordering of my 100 plus saved videos become completely garbled making retrieval a nightmare;
• downloading is an endless process.
Last year, for four months, the company didn't answer its phones nor respond to my emails. When I was finally able to
Communicate with them, I was given the following response:
• "we're in the process of upgrading; bear with us for a few more weeks.
Months have passed without any visible improvement:
• the number of editing capabilities have continued to disappear;
• Kizoa's customer service in Paris, London and the US are no longer reachable;
• should I want to go back to a previous window, I am forced to re login;
• I can no longer retrieve many of my completed videos. Many video/slide shows
appear to have been erased or gravely altered;
• a new message appears on the homepage. "WARNING, due to an exceptional fire
At one of the data centers of our supplier, OVH ICloud, some of your photos, music
And gifs cannot be displayed in your account. We sincerely apologize for the
inconvenience and will do our very best to get your data back online as soon as
Possible"
This is not a guarantee, and the possible loss of year's of personal memories is more
than just an inconvenience.
Kizoa falls short of being a professional program and I give it the lowest marks in all areas.

After pouring my heart out on videos, just like others it seems I have to pay 15 dollars to download my video without watermark. Granted, but then the video crashes, freezes, doesn't seamlessly splice or merge, and many times you cannot find back button and your lose all your work. What is a 4 minute work takes 50 hours.

Horrible. Do not recommend. My money lost and wasted for nothing. It is sad because it has potential; probably the developers half-a---ed it.

When I first began using Kizoa several years ago it was quite functional. Not completely user friendly, but it was possible to learn your way around and create a fairly nice movie/slide show. But recently it's function has declined markedly, stopping my projects midstream after a great deal of effort, with no support from Kizoa. Constantly unable to upload critical photos and collages after putting in a great deal of work. Very, very frustrating. If you are looking for a dependable media production application I can no longer recommend Kizoa. Definitely look elsewhere because this one has become a dead end.

My Girl Scout Troop bought a membership for this website to be able to work on movie maker badges. We created a slideshow with it in June. Was easy to use and worked great. I go to log in and it is simply GONE. I can no longer access our slideshow we put hours into making. Nor the pictures we uploaded. This company stole from us. Hard earned cookie money is GONE. Incredibly frustrated. Their Facebook and Twitter accounts are also POOF GONE!

I was surprised be even getting a response back from their customer service email since their number listed doesn't work at all. When you make a purchase on their site, it takes you to a PayPal site to make a transaction. However, on that link site. There are other options of payment like visa or Mastercard. I chose visa which then goes straight from my bank account. Not PayPal. Customer service said they were unable to process a refund and to make a dispute with PayPal over my purchase. But I didn't pay with PayPal. Yet, on the bank statement that shows my purchase through my visa card, the name on the statement says PayPal kizoa. So they figured they could scam me by saying it says PayPal. When I jever paid through them. I'm in the process of talking with my bank in hopes they can do a charge back. I paid 2x for premium on 2 different accounts I had made in 2013. I had loads of videos and pictures stored there that are the only pictures I have left from after our house fire. And the site promised it would be retrieved. But after paying for one... nothing showed up in the account. Paying for the second one, it showed the pictures and videos I made were listed. But could not veiw any of it. Rendering the site useless for me. And they wouldn't even offer to help troubleshoot why I couldn't see those pictures. I'm terribly saddened that I am unable to get those pictures back. And I am infuriated by the lack of customer care or service to offer any compensation or help at all. It was a complete waist of valuable time and not to mention money that is tight. I would not recommend kizoa and urge anyone to find a much more reputable company who has a customer service number that WORKS, also known for helping people with issues and will guarantee your money back if they fail on their end.

The site was great but what a ripoff. We as a non profit were so excited to find a place to showcase animals that were in need. We paid the unlimited package for the unlimited time, so the most expensive package available as we thought this was something we could use alot. Imagine our surprise with the link was no longer working and no way to get an answer from anyone very shortly after we paid

Deceiving customers. It is not possible to upload video on YouTube. It says with "Starter" membership you can share videos on YouTube. When it comes to upload video it asks to upgrade the membership. After upgrading membership and paying extra money still to upload the video is not possible. Customer service is below "0". Noone replies emails. Noone cares. Cheating on customers. Very bad. Shame on You! Kizoa!

I have attempted to adjust my security settings but the upload to youtube function no longer works. Can't get past authentication.

I paid for an upgraded membership for a higher quality video but it didn't work, when I contacted customer service about the issue, I never received a response.

I looked for a free slideshow service for my husbands' memorial funeral service. I searched for free slideshow programs and settled on Kizoa after reading the positive reviews. I spent days working on his slideshow and then realized that I cannot actually download the video or even properly upload it to youtube without paying. I am so disappointed and spent so much time on this. Their policy on what constitutes "free" is sneaky and unclear until you try to download. SO DISAPPOINTED. Don't get scammed like me.

Customer service is horrible will never use again wish I could get my money back I could not get my daughters graduation video to download to a dvd

After making a slight bit of noise on social media, they contacted me back. They ignored requests for a refund, but did clarify the problem with being unable to edit video clips. They had told me in an old email they'd for sure fix it. That was a lie. They now say they are not going to fix it. They are continuing to sell full priced memberships, have no warning on their site that you can't edit clips, and the part of the program that did it still shows up. It is beyond misleading. This is criminal theft. It's tantamount to selling coffee makers that don't make coffee. They actually offer up going to a different free program to edit clips, render clips, then bring them into Kizoa. That's not video editing. That is stealing. They know it, they keep selling it. Hit them and hit them hard. This is the shadiest thing I've been taken in on. Could have just refunded me. Now it's a bigger fight.

When Kizoa works, it is remarkable. The creations are beautiful and the variety of templates is incredible.

The problem? It hardly works. For three weeks, I have wasted countless hours trying to log-on and complete my creations.

Weeks ago, I was able to create project files using the slow and sluggish kizoa.it as an alternative to kizoa.com. The end result? The process for turning them into video files would not complete and produced a glitched-out video file that was unusable. Hours and hours, wasted.

I was hesitant to pay into an 'online-based' solution for this very reason. While I understand that things happen, Kizoa has made matters words with a lack of updates and transparency from their twitter account. This whole situation has been extremely frustrating. I am left with no choice but to seek an offline alternative and start my projects from scratch on a very tight timeline.

And so. My recommendation is to find an alternative. What could and should be a really wonderful application has turned into a frustrating and time-wasting disaster.

Time to move on.

I open an account stored my photos in it. And I tried to go in my account and comes up a message that I cant go in my account. And there is no way where I can get in touch with them and I lost all
My photos

I have a life time subscription and and when I moved from windows to mac I've been unable to get this to work