King Ice has a rating of 4.5 stars from 911 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with King Ice most frequently mention good quality, customer service, and fast delivery. King Ice ranks 2nd among Gold sites.
Love the white jewel necklace. I wear it with my suits. It's exactly what I wanted. Thank you very much king ice
Bought a necklace from them. Paid for shipping insurance. Necklace got lost in transit. Shipping insurance won't cover it. Why did King Ice offer me shipping insurance that won't cover the item? They shouldn't be offering something that they know isn't provided. Anyway their shipping insurance won't cover it, and King Ice won't cover it. So transaction boils down to: Bought necklace, check Bough shipping insurance that doesn't cove the destination, check I am out money and no product. Check I lose, King Ice wins check Don't do business with this company
The chain took about two weeks to come from LA to the UK but it made the journey is great condition and I knew where it was at every stage of the en route delivery process. This was thanks to emails that were sent.
The Wu-Tang jewelry caught my attention but the level of detail on the Saint Michael pendant encouraged me to make a purchase.
Y'all have vast variety of items and I love the collabs they do. I would like to see more badass animal designs, maybe even do some sort of conservation work? Make a limited amount of an endangered species and donate part of sales. That'd be amazing and I'd definitely be purchasing more.
Hi Juan,
Thank you for shopping with King Ice! We appreciate your feedback.
Had to send back new order do to some stones that weren't set properly and my first order lost a stone only a week after minor wear around the house sent that one back and got a replacement, which is in perfect shape. The 3.3 gold no limit tank
I really like the no limit tanks, and was looking for a good one for years.
Hi Evan,
Thank you for shopping with King Ice. We are happy to hear that you are happy with your jewelry.
Hey guys. King ice has some great stuff with great quality. Only issue is that they do credit card fraud. I bought a pendant over 1k and a month later my card was inactive PC told me it was initiated through King ice and they spent over $6000 on our card across Canada. Be safe and do not use cards with them
Hey Nick,
We use a system to help protect our customers from unauthorized purchase to ensure online safety for those who visit and buy from us. Can you please send us an email with your order number so we can review this and follow up with a solution? Sales@kingice.com is our email and we can assist you from there.
High quality street wear at a reasonable price. Have ordered two pairs of earrings and a chain and couldn't be happier with my purchases. I have received dozens of compliments about the jewelry, will definitely be ordering more pieces in the future.
Hey Michael!
Thank you for your feedback. We appreciate it very much. We look forward to your future business with us and please contact us to Sales@kingice.com if you have any further questions or concerns!
Smooth plus fast responses to any issues. Plus I had one issue and took a picture of it. Sent it in and boom. Resolved within a couple of days. Now I don't know how it is for other clients and or customers... but for me its a breeze.
1st the quality is great. Always shiny. The materials are great! Great blend of silver and gold plating or filled... plus the no tarnish guarantee is a no brainer. Plus in these crazy times you can look good and not risk your life for a chain. So King ice is the #1 choice in jewelry.
Hi,
Thank you for shopping with King Ice! We appreciate your feedback. We are happy to hear that you are satisfied with your experience at King Ice!
My first times ordering with KingIce (I ordered 3 different things in 2 shipments).
I just want to say this $#*! is gorgeous. And looks so real. On camera and in light, the crystals on these SHINE & the gold plating is so vibrant and pretty compared to other websites.
I'm enjoying the weight on the bracelet I got & the quality and sturdiness of both it, the pharoah chain, and the illuminati dual pyramid dog tag pendant necklace. They all feel so much better than stuff you find on amazon and other places.
Plus shipping was damn fast. The packaging is great too. Thanks KingIce, will order again!
Hey Aaron!
Thank you for the awesome feedback! We are very happy that you are satisfied with our products! Please feel free to contact us to Sales@kingice.com. We would love to send a free product your way in exchange for this awesome review!
I was not sure to buy in the United States being afraid of delays and transport but in the end I am not disappointed and more than happy! Fast and reliable, I received it earlier than expected even until the south of France. ( sorry for my English)
Hi Victor,
Thank you for shopping with King Ice! We appreciate your feedback.
Tried to order a pendant twice, both times were cancelled (with bank debit and a credit card). I reached out and they said use the "paypal" feature and told me to download the app for tracking to connect it to my email to track orders. Used Paypal option and within 2 hours a $850 customink purchase as well as delta airling tickets and other charges were on my account (brand new card btw, first tome using it, just opened new account for bills and only used it on my rent that I've been paying for three years without ever having fraud issues). Replied to the person who told me to use paypal option amd download that app who said "he is there to help with anything" I may need. ZERO response. They out here straight robbing ppl. It was my dumbass fault for letting that app connect to my email and using their paypal. I fell right into that one. So anyone be aware of this when you try to purchase something and they start saying fishy phishy stuff
Tip for consumers:
Dont use site. Looks like they do JUST enough sending out to ppl to keep looks up as being legit but then rob ppl
Products used:
None, never got em but they got me for some things
Hi, sorry you had a bad experience. If you would like to resolve this issue please send us an email to sales@kingice.com and provide us with your order number so we can further assist you.
Bought two different chains called 18K gold! But a week later the chains are not gold anymore! Now I paid so much for 2 Red chains?! Absolutly scam Company with cheap metall alloy and not 18 karat. Dont buy ever, ever at this store!
Tip for consumers:
Dont buy ever ever from this store!!!
Products used:
$#*! two chains
Im just blown away, i mean the quality is out of this world. Ive only have for two days and two wears but no wear and tare and it looks amazing on me. Honestly ill write another review about it later in a few weeks to see if it bleeds and how its holding up but the quality and finish are incredible 5 times gold plated AMAZING and the price is really worth it. Amazing new peaces on their sight and huge discounts for blackfriday.
Hi Seth,
Thank you for shopping with King Ice! We appreciate your feedback. Thank you for being a loyal customer of King Ice!
The order process was smooth and the item arrived in good condition. The clamshell box containing it was only barely large enough, to the point that there were scratches on the inside of the lid and indentations on the plastic bag inside which held the item, but the item itself appeared to be undamaged.
For the unusual pieces available in the KingIce collabs.
Hi Paul,
Thank you for shopping with King Ice! We appreciate your feedback.
I bought a figaro 14k gold plated chain from Kingice. Upon receiving my order, the plating is already starting to chip off and discolor, exposing the brass for under the plating. Then after further inspection. I noticed that they have actually cut slits in the chain links to attach it to the clasp. I am very displeased with it. I expect something better than swap meet quality.
Tip for consumers:
Dont waste your money.
Hey Max,
We apologize for any negative experience you may have had with our product. We understand this review is from quite some time ago but we still wanted to follow up with you to see if there is anything we can do or offer to help resolve any negative experience you may have had with our website. Please get back to us by emailing us to Sales@kingice.com and we will follow up with you. If you do decide to respond please provide the email you used to set up an account with our website.
Greetings, excellent, I have already received my 100% delighted article, I have a question to see if you can clear my doubts in a precise and detailed way. Is the control medal real 14k gold or just gold-plated or painted in gold? I can bathe in the pool and beach without fear that its color will change?
Ordered Sonic the hedgehog chain it is beautiful peace and chain but the hook to lock the chain was loose so my child wasn't able to wear this beautiful piece that King ice made.just waiting now for a response back.
I googled a chain and his name popped up I thought the piece was beautiful that he created the price along with it was reasonable for his artistry n dimension.i love it.
Hi Leslie,
Thank you for your feedback! If you have any questions please don't hesitate to reach out. We can be reached via email at sales@kingice.com.
I never write reviews on anything but this company is such a scam. I tried to order a THIRTY DOLLAR CHAIN with their "20% off" text code. So I place my now $24 dollar order and go to bed, just to wake up and see my order has been canceled and my money was still not returned. It's $25 I don't care…what pissed me off was the "support" services. They're non existent. I spent all day sending emails and messages in the sites chat with no response even tho I was queue number 1. Finally got a response on Instagram and all they told me was a refund was issued on their end. Didn't apologize, offer compensation or explain why it was canceled. $#*! company so I can only assume the jewelry is garbage too…but I wouldn't know cause I paid for a chain I'm not getting
Tip for consumers:
Don’t
Products used:
Didn’t receive
Got this chain for Christmas and gifted it to my son. The chain looks awesome and is of great quality. The only drawback is that the 22-inch that we got looks more like an 18-inch. Other than that it's a sweet necklace.
Hi Jamila,
Thank you for shopping with King Ice! We hope your son loved his gift!
Very beautiful chain! The type of clasp used was confusing though. I had to look up a video on how to open those types of clasps. Would be cool to see instruction shipped on how to open unfamiliar clasps in the future.
Hi Dwayne,
Thank you for shopping with King Ice! We appreciate your feedback.
I subscribed to the mailing list to get the offer for 30% discount. The discount code didn't work and I received no response from the help email address or the online chat system for 24hrs. Eventually someone replied saying the code would work now but not until after I had made my purchase. And they never replied to my follow up email when I asked if the code could be applied post purchase.
Excellent craftsmanship and attention to detail. The sonic colab has some fantastic pieces
First time ever knowing/shopping with this Company. Very pleased with the item, transaction, price, & shipping. Plus they overed me discounts & free shipping. Can't beat that, especially when it comes to savings. And the overall quality of the item is well worth the price.
Because I'm an avid collector of Chucky stuff. And when I saw this piece advertised online, I had to get it for my collection.
Hi Tim,
Thank you for shopping with King Ice! We appreciate your feedback.
The site worked as expected and worked with many payment methods. The order also included order tracking to make sure you know when the package is arriving. The site also follows up by email to make sure you received your order which is a nice touch in my opinion.
The collab they had with Halo interested me and it looked to be a good quality item.
Hi Pablo,
Thank you for shopping with King Ice! We appreciate the feedback.
I struggled to find affordable black studs in gold that didn't look cheap or weren't hard to obtain so I was excited to find KingIce. My partner loves the box it comes in and was immediately impressed with how the jewelry looked!
Hi Zoe,
Thank you for shopping with King Ice! We appreciate all the love and support.
I don't have the route app (nor do I want it) and was kinda scared I wasn't gonna get notified. Thankfully I remembered I actually assigned my email this time and it pulled through. Unlike my Shadow necklace, this time it was safely placed in my mail box which surprised me but I'm satisfied. Wearing this necklace, for whatever reason, just straight up give me energy prolly some nostalgia and my mood gets affected by it. I absolutely love it
I knew I’d love the product and it’s quality
* King Ice attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I like their necklaces and they're good but I still haven't recevied my refund. I have emailed them for updates but they haven't emailed me back. Do not buy from KingIce if you ever want a refund. Takes long as hell and won't send you your refund.
Tip for consumers:
Do not buy if you ever want to get a refund.
Products used:
Knuckles necklace and the Miami Cuban Chain choker set.
* King Ice attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Thank you for your recent feedback! Please email us sales@kingice.com or give us a call at 626-339-3642 to get this resolved right away. If you have any other questions or concerns please don't hesitate to reach out
I bought an owl chain from king ice, worth around 105$ i got a discount 35 due to black friday.
When the Deliever guy arrives i have to pay a tax of 190$, but i paid for tax on the site
The chain is same quality as an amazon chain worth 10$ Stay away
https://www.kingice.com/pages/shipping
Thank you for feedback. Please review our shipping terms and conditions at the link above stated on our website. Items shipped outside of the United States may be subject to duties, taxes, handling and/or other miscellaneous charges as defined by the country of import. These fees are not included in the cost of your order and therefore can not be reimbursed by King Ice. Customs regulations in the U.S.A. require that we display the full product value on the front of the package (this includes products that are purchased at a discounted price or are part of a promotion). Please check with your country’s customs office to determine what these additional costs will be prior to placing your order.
Minding our own business. The Men's Street-wear Jewelry Business.
About King Ice
Having worked with hip hop and rap royalty like Wiz Khalifa, The Game and Snoop Dogg, King Ice remains the largest and most influential hip hop jewelry maker on the Web. Based out of Los Angeles, King Ice products have appeared in featured films, like Nick Cannon’s “School Dance,” music videos, like Katie Perry's "Dark Horse" and Chris Brown’s “Autumn Leaves,” within popular magazines like “ESPN,” featured on television broadcasts like Fox's "Empire," “The X-Factor” and Fox's "Empire," and even with collaborations alongside DreamWorks animation and Warner Bros.
The King Ice Quality
King Ice creates its hip hop chains, pendants, bracelets and earrings using the most cutting-edge technology in the industry to create hip hop jewelry that captures the spirit of the music we listen to and love. Our products come dipped 5 times in 14K or 18K gold or rhodium plating to prevent tarnishing, while our. 925 sterling silver necklaces and pendants provide style--and quality—you can trust. With pendants and chains using hand-set CZ stones that come placed along a micro pave setting, and earrings using real diamonds, our products include the highest quality of materials.
Our hip hop pendants, meanwhile, go through months of revisions and planning before ever reaching your doorstep. And all of our pendants forgo the use of traditional mold-based castings to redefine the standards of jewelry making, a standard that grants higher-quality jewelry with more intricate designs. Some jewelry manufacturers look to follow the standards, but at King Ice, we aim to define the standards of jewelry making.
Our Promise to Our Customers
At King Ice, our aim isn’t to sell you jewelry; our goal is to sell the most fashionable, iconic men's hip hop jewelry products on the market. You represent our jewelry, and we represent you. Because of this notion, we aim to foster relationships with our clients, via our social media accounts, through our customer support experience and through our products to give our loyal fans an experience that will be cherished and remembered.
Hi,
We are so happy to hear that you are satisfied with your order. Thank you for your purchase!