• Kiki La'Rue

Kiki La'Rue

Overview

Kiki La'Rue has a rating of 3.49 stars from 75 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kiki La'Rue most frequently mention customer service, body types, and online boutique. Kiki La'Rue ranks 139th among Women's Clothing sites.

  • Service
    5
  • Value
    4
  • Shipping
    4
  • Returns
    5
  • Quality
    5
1
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What reviewers want you to know

Positive highlights

  • Not only the clothes are amazing but the customer service is as well!

Critical highlights

No critical highlights yet

How would you rate Kiki La'Rue?
Top Positive Review

“My favorite place to shop”

Samantha S.
11/18/20

Half of my closet is from Kikilarue! I mean this boutique is the best around. Not sure why there are mean reviews about this place. Becka is the nicest person you'll ever talk to. I love how sizing is flexible and there's so many options on how to style the clothing.

Top Critical Review

“Do not buy from Kiki La Rue”

Susan S.
4/14/22

Terrible sizing, terrible quality, takes over a month to ship, doesn't take returns or answer calls or email. Just use google lens and find the same stuff for half as much if you like her things.

Reviews (75)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (26)
Thumbnail of user samanthas630
1 review
0 helpful votes
November 18th, 2020

Half of my closet is from Kikilarue! I mean this boutique is the best around. Not sure why there are mean reviews about this place. Becka is the nicest person you'll ever talk to. I love how sizing is flexible and there's so many options on how to style the clothing.

Thumbnail of user breannac8
1 review
1 helpful vote
January 22nd, 2018

I think that as with any new store, Kiki LaRue went through some growing pains in their first years. I have always loved their clothes though, especially the DENIM, so I stuck around and I'm so glad I did. The store staff now is EXCELLENT and always willing to help you, whether you just need to find another size of an item or if you need a personal shopper to help you find the perfect dress for a banquet or shower.
The coffee shop makes this place a great spot to come hang out, relax, and maybe even find your new favorite sweater. I highly reccommend you come in and give the store a try!

Thumbnail of user deannal21
1 review
3 helpful votes
March 23rd, 2017

Kiki LaRue is my favorite boutique, both online and storefront. I have literally bought dozens and dozens of tops, dresses, denim, and everything I bought was high quality. The owner is the sweetest, most helpful, and the most REAL woman ever. She really cares about her customers and wants to make women of every size feel they're beautiful. You will always find people who want something for nothing and then talk trash when they don't get their way, but those of us who actually adore KLR know it is the best!

Thumbnail of user kristald1
1 review
1 helpful vote
May 14th, 2016

I could write a book on such an amazing place and owner. One of my most favorite boutiques EVER! Great prices, service & clothes period. They go above and beyond any boutique I've seen and answer questions 24/7 specifically to you personally. Hands down customer service is by far the best. Product selection whether shopping in the store or online is always top notch! Shipping is always FREE, and quick!

Thumbnail of user courtneye15
1 review
1 helpful vote
April 7th, 2017

I've been shopping at kiki larue for about 8 months now. I have several pieces and have never had any problems with the quality. However everything I own is handwash (like the tag says) and that could be how others are ruining their items. Ive never met the owner however my husband did at a warehouse sale he went to for me (because he is just the best) and said Becka was very pleasant. Please don't let the bad reviews here stop you from giving this place a try. Also the coffee is a thousand times better than Starbucks

Thumbnail of user jilliand7
1 review
1 helpful vote
January 22nd, 2018

I have been shopping with Becka since she was shipping clothes out of her house. She trains her team to be the absolute best in customer service! The clothes are cute, affordable, on trend and higher quality than most of the stuff you see out there right now! Shop with them you will NOT be disappointed!

Thumbnail of user mandib2
1 review
0 helpful votes
July 12th, 2016

If y'all have never experienced shopping on the Kiki Larue website, app, or in-store you missing out on the best boutique I've ever known! The customer service is extremely hands on, caring, genuine and helpful! The clothing and accessories are of the highest quality and geared towards every body shape and size from stick thin sistas to curvy beautiful babes!
Every item they have has the stats of every model. And believe me she has a model for everyone to relate too!
Go check them out! Enjoy!

Thumbnail of user ashleyb151
1 review
0 helpful votes
May 16th, 2016

Love this site and the store so much! I love how they actually provide detailed measurements and show all body types for each of their products. They are all quick to answer your questions and help you find the size that works best for you. If the owner tells you what size you can do with your body type, believe her. I normally wear XL in every other store but I can wear a medium in some of klrs stuff!

Thumbnail of user mistyk10
1 review
0 helpful votes
May 11th, 2018

I love being able to shop at a place that doesnt have what every other store has. The fabrics are so soft and amazing, I love my butter sweaters, chandler Tees, cardis and leggings. The shipping is amazingly fast and the jeans are my favorite. I have become pretty much a KLR exclusive shopper.

Thumbnail of user jessicahr
1 review
3 helpful votes
April 10th, 2017

This boutique is the absolute best ever! Not just for the amazingly cute clothes! But the group of women I've been introduced too from this boutique has been a blessing from God! They are always uplifting each other and doing random acts of kindness(RAOK) that just warms my heart so much! Back to the clothes... I literally want to buy everything even tho I can't lol but what I have been able to buy makes me feel like beauty queen! So flattering and flawless! I always get compliments and asked where I got my clothes from. The Number 1 thing on my bucket list, get to Texas to the storefront try it out you will not regret it at all!

Thumbnail of user cherylk120
1 review
10 helpful votes
July 12th, 2018

I have been shopping with KikiLaRue since Dec 2017. I started to participate the Boxed by Becka monthly club Feb 2018. I love everything I have received. Even my daughter looks forward to the monthly boxes. Since my daughter and I are built differently we are able to share the Medium size boxed clothing. I have had a couple issues in the past, ONE: not their fault, it was a post office issue. During the whole time, the staff at Kiki helped me with my Post Office claim. SECOND: I ordered a sale item. They accidentally sent me the wrong dress. No biggie. I texted them (their preferred communication) they sent me email with return postage paid etc. I returned the item and received the correct item within 5 days. Whenever I have questions, their FB group is so helpful, there are reps within the FB group that helps with any questions: sizing, getting our codes to work, etc. Mostly so we don't bother Kiki LaRue with our errors. The clothes are washed and hung dry, I wear multiple times with no signs distress or wear/tear. I highly recommend them.

Thumbnail of user amandaf69
1 review
0 helpful votes
March 23rd, 2017

I've been buying from KLR since the beginning & ive never been disappointed. Becka truly has a knack for bringing the latest styles and trends to the everyday woman, not the woman with the perfect, supermodel body. Shipping is fast & the staff is super helpful & friendly. I recommend this fabulous boutique to everyone!

Thumbnail of user aprilf9
1 review
0 helpful votes
February 26th, 2016

I've been buying Kiki LaRue clothing & accessories for over 3 years now & I've loved every single thing! The quality is top notch & Becka makes sure she has the best of the best for her customers along with a huge variety of clothes to choose from! The staff is really helpful when picking out items that fit you the best too! Thanks Kiki LaRue!

Thumbnail of user jamiep24
1 review
0 helpful votes
May 8th, 2015

I can not say enough about Kiki La Rue! From the beautiful clothing choices for every body type and fairness of price, to the professional and sweet ladies and Ben, it makes shopping with them online a no brainer! I get so many compliments whenever I wear one of my pieces from there and I get so excited when I get the chance to introduce them to KKLR! Thank you for all that you do and for making online shopping not so scary.

Thumbnail of user kikil2
Kiki L. – Kiki La'Rue Rep

Thank you for the kind words Jamie!

Thumbnail of user lutherw12
1 review
0 helpful votes
March 3rd, 2016

I personally do not shop at this boutique however, my wife has been shopping here for years. I hear nothing but great things about the employees and the owner! The merchandise has been great looking on my wife and she is always raving about the company and the customer service. Had a chance to shop at the store on a trip and I was able to tag along with my wife. The employees were nothing but helpful and wonderful.

Service
Value
Shipping
Returns
Quality
Thumbnail of user matthewsa
1 review
12 helpful votes
September 15th, 2016

I went into Kiki La Rue in Roanoke recently with a little apprehension after reading some of the reviews on this site. My wife and daughter had both mentioned the place was having a special sale where you could get up to 4 items, whatever would fit in a small shopping bag for a fixed price. They had mentioned some things they liked there, so I saw an opportunity with birthdays coming up to score points with my girls. The first thing I noticed was it was crowded! Next, the friendly greeting from the girl at their coffee bar. So, I went over and ordered one of their very unique offerings. Basically a coconut latte. Good stuff! Then as I began to look around at all the items, wondering how I would ever find anything, a giant of a young man with a beard who was helping out sorting and folding clothes, greeted me and asked if I was finding everything okay. Well, I wasn't so he asked me if he could help me find anything in particular and I told him about a couple of things that my wife had mentioned for herself and my daughter. He knew what I was talking about and told me that those were very popular items, so there was a chance they might be gone in those sizes. But he said, give me a moment and I'll see what I can do. In a matter of moments, he came back with exactly what I had described, and told me that these were indeed the last ones. Needless to say, I was extremely happy. He said he would be working nearby if I needed anything else. I then decided on two more items to fill my bag and went to check out. The young lady behind the counter was very calm even though it was a madhouse and checked me out while telling me of upcoming sales events. I left there with 2 gifts each for my wife and daughter (which they loved!) and plenty of money left. I can't speak to some of the other reviewers here, but if anyone encounters the 3 employees I did, I can't imagine a bad experience.

Thumbnail of user michelleb258
1 review
3 helpful votes
April 21st, 2017

The customer service feels more like a family, than a store. I think the negative reviews are more about not respecting the store rules and then being upset over the consequences. I've always had great service and great customer care. And I've respected that Becka Clark is building a business and tying to make a living.

Thumbnail of user ashleys185
1 review
1 helpful vote
January 27th, 2017

I haven't been inside the store but I have bought several items on line and I love how they fit l. Fast shipping and reasonable prices!

Thumbnail of user kristinm13
1 review
2 helpful votes
May 12th, 2014

I can't say enough positive things about KiKi La'Rue. The customer service is above and beyond any other site. They truly engage with their customers, especially on social media. Everything I've ordered has been excellent quality and each order has shipped literally a few hours after it was placed. Best of all, everyone is encouraged to post reviews with detailed sizing information so it's easy to determine which size will be best given a particular item. I highly recommend this site!

Thumbnail of user michelles165
1 review
1 helpful vote
April 14th, 2016

What can I say? This by far is my favorite store/boutique! As a plus size woman I have hard time finding clothes that are stylish and don't make me look older than I am or bigger. Well with Kiki La'Rue that has changed! I am slowly relaxing everything in my closet :). The customer service is amazing! They truly know all their items and what will work and not work for you. Every staff member I have spoken with are so sweet and don't come off salesy! Their goal is not for you to spend money or to make money. They truly want you happy. Whenever I have done a return, I have gotten store credit within a timely manner. I will say this again... If you want to feel like your family or cared for, shop at Kiki LaRue! I cannot wait to visit the store one day!

Thumbnail of user taram39
1 review
5 helpful votes
May 14th, 2016

I do not live in Texas, rather, up north in New Hampshire. I was introduced to kiki La rue by a friend. Their website is very easy to navigate. The owner Becca is very active not only on the store but online also. I have never bought. Clothes online before because I need to try it on. I don't look like the models on most websites. KLR uses "real" models they list their measurements and stats then I can see whom I relate to the most and buy accordingly. The staff responds to inquiries in a very timely manner, sometimes within minutes.

I have never found a boutique I love as much as this one. I am planning a girls weekend trip with friends to Texas so we can go to their stores. I'm bringing an empty suitcase bc I know it will be full by the time I come home.

Look no further if you want great, stylish, comfortable clothing for all body types. You will. It be disappointed.

Oh last thing, the prices are amazing. When people hear the word boutique they automatically think $$$$. That is not the case with KLR. Everything is very reasonable.

Thumbnail of user toris10
1 review
8 helpful votes
April 13th, 2016

This boutique is way more than just any boutique! First off the owner and staff are super friendly and are ALWAYS there to help with anything! They are very quick to respond and always are helpful with sizing! The owner had a heart of gold and it clearly shows with all the giveaways in the insiders group on Facebook and everything she gives to charity! The clothes are made of extremely good quality. The owner has actually lost money by sending items back to the vendor because of the quality! Kiki LaRue is the only place I shop now, and it's because of the amazing customer service and obviously the super cute clothes! :) trust me, you won't regret your experience!

Thumbnail of user caitlynl1
1 review
0 helpful votes
November 1st, 2015
Verified purchase

I started ordering over 2 year ago and have been addicted since! I know Ican always count on KiKi La'Rue to have what I am looking for. I cant wear local boutique clothing because of the junior sizing. I am an 8/10 and KiKi always has something that fits and is flattering. I have had to exchange items for different sizies and they make it easy and hassle free. More importantly they have free shipping and it almost always arrives within 48 hours. If you havent ordered, you are missing out!

Thumbnail of user tammye16
1 review
1 helpful vote
May 14th, 2016

Luv this boutique! Has beautiful clothing and accessories. The staff always friendly and very helpful. Becka the owner is the best. It's a must if your in Roanoke Texas!

Thumbnail of user shannong27
1 review
0 helpful votes
March 5th, 2016

Everything I have purchased from Kikilarue has been pure quality. I love that the clothes fit generous and the owner has so much to choose from. From assessories to shoes and clothes, this is by far my favorite boutique! Trust me! Shop online or in store and you won't be disappointed. I just wish I lived closer! Lol

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From the business

Kiki LaRue is an affordable contemporary and plus size online boutique with impeccable customer service! For our North Texas friends - visit us in Roanoke!

Company Representative

Thumbnail of user kikil2
Kiki L.
Our goal is to make you feel good from the inside out!

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