business logo of Kids Live Safe

Kids Live SafeReviews 5,352

3.9

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Kids Live Safe provides access to detailed profiles of registered sex offenders and provides technology based services to keep children safe from harm. Knowing who these sexual predators are, where they live, and what offenses they have committed provi...


kidslivesafe.com
Founded in 2009
Santa Barbara, CA, United States
How would you rate Kids Live Safe?
grey star
grey star
grey star
grey star
grey star

Kids Live Safe Reviews Summary

The company has garnered a mixed reputation, with customers praising its user-friendly interface and the abundance of information available for background checks. Many users appreciate the accuracy and thoroughness of the data provided, highlighting its usefulness for personal safety and relationship vetting. However, there are significant concerns regarding the reliability of arrest records, with several customers reporting discrepancies and incomplete information. Despite these issues, customer service appears to be a strong point, as users have noted prompt and helpful responses. Overall, while the platform shows potential, addressing accuracy concerns is essential for enhancing customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
12

We monitor reviews for authenticity

Texas
1 review
0 helpful votes
Follow Malinda G.
Unfollow Malinda G.
Share Review
Report Review

Very helpful on checking out a person before you get involved with them

Date of experience: February 29, 2020
Wisconsin
1 review
1 helpful vote
Follow Andrew C.
Unfollow Andrew C.
Share Review
Report Review

Customer support was great
March 28, 2020

Customer support was great. But after one log in my password and login was having the same shut out issue as before.

Date of experience: February 27, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Kkosowski89@gmail.com

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Ohio
1 review
0 helpful votes
Follow Diane L.
Unfollow Diane L.
Share Review
Report Review

I'm looking to see if there's a warrant & cant find it in here

Date of experience: February 27, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Diane,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow Katrina X.
Unfollow Katrina X.
Share Review
Report Review

Incorrect information on criminal history on last report which is the only reason I was using your site to run a background check

Date of experience: February 26, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Katrina,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Tennessee
1 review
0 helpful votes
Follow Mark S.
Unfollow Mark S.
Share Review
Report Review

Searches myself to check reliability of service found nothing also found nothing regarding other individual in question you guys basically stole my dollar and will be canceling account first thing in the morning

Date of experience: February 23, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Mark Sine,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Germany
1 review
0 helpful votes
Follow Scott D.
Unfollow Scott D.
Share Review
Report Review

I signed up for the 7 day trial and cancelled before the 4th day. So i wouldn't be charged. I received a $30 charge today causing my card to hit the red. It also charged me 3 over draft fees because i was in the process of fueling up at my local gas station. I need that fee returned to my card asap. Please contact me via email or on my cell phone.

Date of experience: February 23, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Scott,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-617-3169 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The Public Information Services Support Team
"Protect What Matters Most"

Illinois
1 review
0 helpful votes
Follow Angela I.
Unfollow Angela I.
Share Review
Report Review

I think that dates for the arrest records should be shown.

Date of experience: February 23, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Angela May
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Georgia
1 review
0 helpful votes
Follow John S.
Unfollow John S.
Share Review
Report Review

The report is pretty much on the money, I just can't believe how easy it is to get all this information about an individual.

Date of experience: February 22, 2020
Texas
1 review
0 helpful votes
Follow Daphne P.
Unfollow Daphne P.
Share Review
Report Review

Accurate information and most of it is relevant. Do recommend

Date of experience: February 19, 2020
Nevada
1 review
0 helpful votes
Follow Kenneth D.
Unfollow Kenneth D.
Share Review
Report Review

I didn't get the correct information from your site

Date of experience: February 19, 2020
New Jersey
1 review
0 helpful votes
Follow Susan Z.
Unfollow Susan Z.
Share Review
Report Review

Looking for driver info
March 20, 2020

Looking for driver info. I have not found what I am looking for, yet.

Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Susan,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Colorado
1 review
0 helpful votes
Follow Deonna R.
Unfollow Deonna R.
Share Review
Report Review

Dose not
March 18, 2020

Dose not. Give me info on recent information I need

Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 17, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Deonna Maes

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-831-9235 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

The SpyFly Support Team
"Protect What Matters Most"

Illinois
1 review
0 helpful votes
Follow Leta R.
Unfollow Leta R.
Share Review
Report Review

I was trying to assure someone there was no warrant for their address and I think this did it.

Date of experience: February 14, 2020
North Carolina
1 review
0 helpful votes
Follow Dot P.
Unfollow Dot P.
Share Review
Report Review

Not up to date
March 14, 2020

Not up to date. Didn't find what I was looking for. Will be cancelling.

Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 13, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Dot Wickwire

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow Shanell U.
Unfollow Shanell U.
Share Review
Report Review

I appreciate the heads up especially shout sees offenders.

Date of experience: February 12, 2020
North Carolina
1 review
1 helpful vote
Follow Shea M.
Unfollow Shea M.
Share Review
Report Review

Doesnt help if there are no reasons given for the arrest. Lots of charges but no explaination as to what happened

Date of experience: February 11, 2020
Texas
1 review
0 helpful votes
Follow Brandi V.
Unfollow Brandi V.
Share Review
Report Review

All of the information supplied is available with a simple (and free) google search. In fact, a lot of information (that is available for free online) is missing from this report. In addition to the lack of information, you have to call an 800 number to cancel your trial instead of being able to cancel online.

Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 6, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Brandi Trevino

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

Alabama
1 review
0 helpful votes
Follow Shannrica Q.
Unfollow Shannrica Q.
Share Review
Report Review

Some information I know should be there isn't so it's inaccurate

Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Shannrica Mincey,

Thank you for taking the time to speak with us today. Based on our conversation, we believe this issue is resolved. If we have not resolved this situation to your satisfaction, please call us 7 days a week from 5 a.m. to 9 p.m. at 1-800-301-5905 to discuss this matter and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

We look forward to helping you protect your family with our service and our benefits.

Kids Live Safe
"Protect What Matters Most"

Texas
1 review
0 helpful votes
Follow Charity B.
Unfollow Charity B.
Share Review
Report Review

Not up to date I can find more online for free than what you have on here.

Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 5, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Charity Wilson

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"

California
1 review
0 helpful votes
Follow Deborah B.
Unfollow Deborah B.
Share Review
Report Review

No real info that isnt already on free sites. No work info or DL info or info about vehicles, licenses or anything

Kids Live Safe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2020
Kelli M. — Kids Live Safe Rep
over a year old

Dear Deborah,

We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-301-5905 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.

Kids Live Safe
"Protect What Matters Most"