KFC has a rating of 1.8 stars from 221 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about KFC most frequently mention customer service, pot pie, and chicken tenders problems. KFC ranks 289th among Restaurants sites.
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I was very surprised at the changes made in the last 8 months store was very clean all.tables wiped down windows clean was greeted as soon as I walked in manager was very nice took my order by the time I got drink food was ready and very good.hot food was hot Cole slaw was delicious chicken was hot and chicken was crispy manager has really turned this store around overall a great experience will go back enjoyed my visit manager was great
So exciting to get some chicken and sides from KFC. I got home, we opened it worse meal ever. The Mac & Cheese was look liked it had been overcooked for hours. The mash potatoes was the same way. You could have uses them as paste. The gravy was dark and thick. The Cole slaw was watery. Chicken was dry and over cooked, too. We will not be eating at KFC no time in the future
So exciting to get some chicken and sides from KFC. I got home, we opened it worse meal ever. The Mac & Cheese was look liked it had been overcooked for hours. The mash potatoes was the same way.
You could have uses them as paste. The gravy was dark and thick. The Cole slaw was watery. Chicken was dry and over cooked, too. We will not be eating at KFC no time in the future
It ain't that hard to figure out an order when they take it over the speaker going through the drive-thru and they still get it wrong either they're not smart enough to do their job or they just don't care they want your money but they don't want to give out their product
I went to kfc at 688 e 5th ave Columbus Ohio ******* i got the 20 DOLLAR fill up box and all the food was cold and hard i didn't check it because i sat in the drive-thru for 20 minutes waiting on my food so i assumed it was FRESH. This is UNACCEPTABLE and couldn't return because i had to drop the food off to my home and go straight to work and my kids called crying because now i have to door dash them dinner because they can't eat no old hard cold food!
Order was messed up from the start. I asked for two white meat, extra crispy boxed meals and was given one extra crispy and one with all red meat. I went back through the drive-through to have this replaced and what I received was dark brown white meat chicken. The chicken look like it been sitting there for hours disgusting I called the store to complain and all I got was I'm sorry it must've been made with old grease.
Products used:
Kfc
I got off work…tired and famished.KFC wasn't my first choice but I figured it's been a while so why not give them "another try".( had a few disappointing visits prior) Ordered a 2pc Combo and thiS is what I received?!Uncooked Chicken… the flour is still white.did not realize until I was on my way to the School pickup line. What a letdown… with a heavy heart this is the last time I want to give KFC another try. Reluctantly I believe our relationship may have come to an end… I feel it's only fair to inform you that we are no more.you have hurt me and saddened me to my core one time too many. I was loyal when others said you were no good and lacked personality. I stood firm over the years as you proved the naysayers wrong… you showed them all that you were still king of the Chicken Game…this is truly hard for me to say goodbye.Generations of my family have enjoyed you so many nights around the dinner table and I lovingly kept the tradition going with my love ones…I wish you well in all you do, but I must say with a slow walk away.a look back. A feeble wave and a sad smile goodbye.
I was so put off. Wasted my money
Tip for consumers:
KFC Montgomery Al Zelda Rd
No chicken in Chicken pot pies. Chicken is first word there alt to be some in the pies. I won't be buying any more of your pies
We hadn't been to KFC in years. We wanted some chicken tenders. So we stopped in and for 3 measly tenders it was over $8.00. They were skinny or small. The taste was ok but Chester's chicken is WAY better. Never again will we go there.
KFC needs to either close down or be shut down,The food they serve is disgusting,The chicken is very oily as if it was soaked in oil and soggy for a few days and they reheat it for customers, Popeyes the chicken is very delicious unlike KFC,KFC is pure sickness you are sure to have health issues eating that food,I will never give my pets such food and I will never buy KFC again.
The staff was nice but the price for a chicken drum stick was absolutely outrageous but I like the chicken and the Frozen drinks looks like it was defrosted
Sitting in the parking lot waiting over 30 minutes still not here. Wonder why there loosing these franchises
Amazing food in my opinion, crispy and spice chicken is always the best combination. However, stuff can be much more polite and faster, sometimes it took too much time to get my food. But 4 stars from me
Products used:
Strip and chicken wings ofc
Shamefully False advertising & A few dried bits of pop chicken bits in a Small box with a very small choc mousse
Isn't worth $26
A receipt wasn't issued either
So Management Needs to Pull its Finger Out
And out of my pocket...Scammers
First of all, let me just start with this, I loved KFC. This was my go-to place to get some fried chicken.
But the only reason for my low review is because I am disappointed in them. Why you ask? Because they took my favorite items off the menu.
First, they took away the potato wedges, fine, that was fine I said to myself. They have french fries so I didn't complain.
But...now that they took away the hot wings!? What is even the point of me going to KFC anymore?
I love the biscuits and fries but I can go anyplace for biscuits and fries. Those hot wings I love, they are just nonreplaceable and now they're not on the menu anymore KFC is off my list.
I'm sorry but, to get my business back please return the items I love.
I ordered a 12-piece bucket via mobile. After I picked up the order and began to enjoy, I found I just got 9 pieces.
Address: 7125 Minstrel Way, Columbia, MD *******
I was very surprised at the changes made in the last 8 months store was very clean all.tables wiped down windows clean was greeted as soon as I walked in manager was very nice took my order by the time I got drink food was ready and very good.hot food was hot Cole slaw was delicious chicken was hot and chicken was crispy manager has really turned this store around overall a great experience will go back enjoyed my visit manager was great
Sent my husband to pick us up two dinners. He came home with what appeared to be leftovers. I called KFC, and apologized for complaining about the chicken. It was dry. It appeared to be day old chicken, including the mashed potatoes and the biscuit would've made a nice hockey puck. She didn't believe me and said she was going to check the chicken and you could hear her loudly saying the chicken was hot. I told her I am sorry but it's not. She said we could bring it back and she would only replace what we had not ate. So we put everything back in the boxes. My husband returned with 3 wings and one chicken breast in one box. The chicken was hot and the wings appeared to be bigger this time. No biscuits no potatoes was replaced. The chicken breast no longer is the KFC recipe. Never will I ever go back. Place a headstone, it's over for KFC chicken. Place another stone for customer friendly service, loved this chicken but it is no more.
If it were not in the name of the restaurant I would never believe they were serving chicken. The size of the chicken pieces are 50% smaller than a few years ago. The orders are no longer filled properly. For instance, eight piece meal should be filled with 2 pieces of each quarter. Seems they have stopped giving that assortment. Past three trips to the Plainville, CT restaurant has given three wings and one very small breast. The chicken has been over cooked and dry.
Prices doubled, and portion sizes diminished.
On the positive side, the coleslaw was good, and the original recipe seems to be original, soggy but original.
I too my kids 👧🏽👧🏽 to KFC because that's what my baby girl 👧🏽 wanted never again their chicken 🍗 wasn't hot it was cold nuggets was nasty 🤮 and hard fries 🍟 was nasty 🤮 as well… KFC. Well never get my money again Popeyes/ Churches has the best chicken 🍗..
Very nice place. Inexpensive. Lots of good stuff. Only one request, can you make the wings were not spicy. And a big plus that the wait adds food.
Let me start by saying I am probably the biggest KFC CUSTOMER till yesterday, Tuesday, April 23,2024.
I have been eating KFC since I was knee high to a grasshopper n the unique taste of the food especially the chicken i never forgotten. I remember someone telling me its taste different so they stop going to KFC in Buckhorn, PA. I just thought we'll maybe she went late n had the sitting chicken until I had the pleasure of eating my favorite food of all time. The maker of KFC must be turning in his grave as well as screaming profanities.
The chicken I'm sorry to say taste horrible, like no taste. No spice not nice! Did they forget the secrete recipe? Mashed potatoes n gravy horrible! Mashed potatoes always been bland but the gravy made it all come together except my gravy of two individual sides were different shades of brown n again taste like nothing. Mac n cheese well more Mac then cheese. It saddens me that that Buckhorn KFC the only one in town has food that taste so disgusting.
So reflexing back on that person telling me it's was nasty tasting food at KFC was right bc I taste thst garbage that was giving to me n knowing the whole community who eats there have been tasting nothing. So I too won't be the garbage disposal for the trashy food I received. KFC u lost ur mojo!
I went to kfc canterbury street gillingham
1 purchased a family bucket 10 pieces fries and corn and coleslaw
Also a drink
First the chicken was very dry no moisture and tasteless
The fries were cold when purchased
As for the rest not bad
I might as well ate the cardboard packaging that it came in it would have been more tastier
Yuk
Tip for consumers:
i WILL NOT BE GOING TO KFC AGAIN UNLESS THE PRODUCTS IMPROVE
AND I CANNOT SEE THAT HAPPENING
Your website is not user friendly. It says to select a location for prices which I tried to several times. Also would be nice to get a few pieces of chicken and a side. I shouldn't have to pay for a biscuit and drink if I don't want them.
I went to the KFC in BREWER MAINE I purchased an 8 piece chicken only, dark meat. I live 2 hrs. Away.when we got home my wife prepared our supper with our KFC chicken. The chicken didn't have the same taste as usual, the chicken was a lot darker than usual and the grease that came off and coated the bottom of the barrel it came in was very dark in color almost black can I get a refund I'm have the receipt.
Chairs uncomfortable lllllllllllllllllllllllllllllllllllllll'''''''''''''''''''''''''dfdssgsdgsdgsgsgsgsgggggggg
I have been eating at Kentucky Fried since 1970… the food has gone so down hill since this time, watery Cole slaw, mashed potatoes with a spoon full of gravy and horrible fried chicken. Will never eat there again!'n
The official Internet headquarters of Kentucky Fried Chicken and its founder, Colonel Sanders
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