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KEH

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New Jersey
1 review
0 helpful votes
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Quick and Easy Order Experience
November 5, 2023

Great experience shopping with KEH again. Fantastic selection of used gear, found the lens I was looking for with a selection at multiple levels of item quality. Clicked on the lens I wanted, ordered it, and received it within days. Took photos of dog, am now happy.

Date of experience: November 5, 2023
California
1 review
0 helpful votes
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I love buying from KEH!
October 13, 2023

I have purchased two lenses from KEH and am so happy with them. They both were graded at bargain and are in amazing condition! I do a lot of shopping around before buying and they always have the best prices. I will continue to buy from them!

Date of experience: October 13, 2023
Hawaii
1 review
0 helpful votes
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Excellent
September 29, 2023

Always have a great experience with KEH over all. My only tip for other customers from Hawaii is to make sure to pay for 2 day shipping, I ordered with free shipping and waited almost a month. Other than that experience, perfect every other time. Thank you

Date of experience: September 29, 2023
California
1 review
0 helpful votes
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Stop using FedEx
September 12, 2023

Just want to say the lens is perfect. I got the Panasonic 12-35mm f2.8 lens at "bargain" condition, and it was in much better state then I had expected. However, I did have a lot of trouble with the actual shipping process through FedEx which was so bad.

Date of experience: September 12, 2023
North Carolina
1 review
0 helpful votes
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Great lens great service
January 11, 2023

Been using KEH since around 1990 and it is the only place, I would consider buying used camera equipment from. Never had a problem with any order and the only time I ever had an issue it was resolved quickly. Very knowledgeable staff with an excellent product.

Date of experience: January 11, 2023
Pennsylvania
1 review
0 helpful votes
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Excellent Servic
March 20, 2023

Given that I knew specifically what camera I wanted it was easy to select the camera and check out. The entire process was quick and easy. My only complaint is that the camera did not come with an instruction book. This was easily solved by going on line and having Nikon send me a manual

Date of experience: March 20, 2023
Virginia
1 review
0 helpful votes
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GoPro order
March 21, 2023

Happy with offerings.
But, I called on Sunday due to some problems I am having. Case does not fit model I have (it was displayed as something to get for the model I ordered) and camera will not turn on. And not sure if my 5% new customer order was applied...waiting for call back. Thanks.

Date of experience: March 21, 2023
California
1 review
0 helpful votes
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Better than new
July 13, 2024

The Sigma 30mm f1.4 is in pristine condition with the hood and front and rear caps, as advertised. Thank you!

Date of experience: July 13, 2024
Missouri
1 review
0 helpful votes
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Positive Experience
July 6, 2024

I received my Nikomat FT2 actually sooner than expected, and it's condition was, as rated, truly excellent. No surprises, no disappointments.

Date of experience: July 6, 2024
Hawaii
1 review
0 helpful votes
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A long worthwhile wait
October 24, 2023

A purchase made during the overstock sale. It was an opportunity to get a discount on an already great price. The basic shipping option took longer than I expected and placed a little bit of anxiety but after 7 days of shipping I finally got it. The "bargain" rated item was much better than I expected. I would not hesitate to choose another bargain item. I would also pay a bit more for a faster delivery.

Date of experience: October 24, 2023
South Dakota
1 review
0 helpful votes
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Received damaged item
May 8, 2023

I purchased 3 lenses, 2 like new and one with excellent plus rating. One of my like new lenses came with a crack on outside of lens like it hap been dropped to the point the lens cap won't stay on. Keh sent me a return label and set up exchange promptly. Everything was packed great with bubble wrap so it wasn't damaged during shipping. They must have sent the wrong grade of lens than what was purchased. With return time and exchange processing it has put me back at least another 3 weeks for getting the lens I purchased which is really a bummer.

Date of experience: May 8, 2023
California
1 review
0 helpful votes
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Above Excellent
June 27, 2023

This is my first camera through KEH. It was rated as Excellent+. I would have rated it as nearly Like New. I am very pleased. Everything looks like it works with no problems. It even came in a form fitted KEH soft case and packed expertly. This is a dream camera for me that KEH has made affordable. I am a very satisfied customer and will be back when my needs expand.

Date of experience: June 27, 2023
California
1 review
0 helpful votes
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Great Dealing with Keh
May 27, 2024

Ordered another lens from Keh. Excellent in all respects. They also include lens caps and a nice soft neoprene bag for the lens. I've always had a positive experience with the company.

Date of experience: May 27, 2024
Texas
1 review
0 helpful votes
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Happy
February 19, 2023

I was nervous about purchasing something this expensive uses. But I'm satisfied with my purchase. I saved about $200 on a lense that they classified as Excellent condition. Only can see some wear close up and on lense cap. Lense works well. Would purchase from here again.

Date of experience: February 19, 2023
California
1 review
0 helpful votes
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Great price on used lens
February 6, 2023

I was worried about ordering used bargain priced lens. The listing only said "engraved". But I took the chance and got a great lens in. The engraving was a serial number, must have been catalogued or something. Anyway, good shipping speed and arrived in good packaging and even a KEH Lens bag. V happy with my purchase.

Date of experience: February 6, 2023
Washington
1 review
0 helpful votes
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EOS 1VHS Bargain
April 19, 2023

Camera arrived quickly, condition was as stated or better, a few scuffs where you would expect wear to eb present on a 23 year old professional line camera. Shutter appears to be in working order. I have a test roll in processing right now to confirm light seals and light meter.

Overall this was a pleasant experience. I look forward to future purchases.

Date of experience: April 19, 2023
Canada
1 review
0 helpful votes
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Fast delivery
December 28, 2023

KEH responded to my order really fast. Even my delivery was one day ahead of the estimated date. But I have to track my shipment through FedEx myself. Why there is no message that tell me the delivery was ready to pick up?

Date of experience: December 28, 2023
New York
1 review
0 helpful votes
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Excellent
December 4, 2023

The camera I purchased was in impeccable condition with the most recently updated firmware. I am very happy with my purchase- I was able to save a lot of money on essentially a brand new camera.

I also had some shipping issues that were no fault of KEH, but the customer service representative at KEH did whatever they could and followed up with me to make sure everything worked out.

Date of experience: December 4, 2023
Illinois
1 review
0 helpful votes
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A tough experience to use the 5% discount
December 18, 2023

I tried to use the 5% discount. However, after I registered the KEH newsletter, the discount code never came in. I called 3 or 4 times in two days, and finally someone helped me on the discount with a manual input. It was really time consuming and frustrating. However, the item I purchased was delivered much earlier than the planned date.

Date of experience: December 18, 2023
Florida
1 review
0 helpful votes
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Great Folks With Awesome Customer Service
February 8, 2024

I've been buying from KEH for many years and have probably logged over 10 or 15 transactions with them, buying or selling. They have always been great to deal with and when I did encounter an issue outside their control, they were quick to help and rectify the problem. Obviously, I will continue to do business with them and I highly recommend them.

Date of experience: February 8, 2024

Overview

KEH has a rating of 4.7 stars from 21,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 185th among Camera sites.

service
247
value
267
shipping
260
returns
67
quality
258
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44,909 reviews
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