Kaycee Beauty has a rating of 1.1 stars from 134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Kaycee Beauty most frequently mention tracking number, customer service, and makeup brushes problems. Kaycee Beauty ranks 814th among Cosmetics sites.
Ordered two sets of brushes at the start on June and received them today. Although I had a long wait before I received them I was advised that it may be delayed due to COVID-19. I am thrilled with the quality of brushes and can't wait to try them out. Would definitely recommend this site even though the delivery took a while. 100% genuine company.
It's been 2 months and still no brushes. I ordered 3 sets of brushes. I've sent emails to them, they only sent the tracking that has been the same since day one, my brushes have not moved from that location. I've sent them over 10 email, which I feel they are not even read/care because on one they are asking for my order number, aaaa hello it's on the subject line with my name lol. Very unprofessional. Still have not heard from them or gotten my money back.
It's been 2 months and still no brushes. I ordered 3 sets of brushes. I've sent emails to them, they only sent the tracking that has been the same since day one, my brushes have not moved from that location. I've sent them over 10 email, which I feel they are not even read/care because on one they are asking for my order number, aaaa hello it's on the subject line with my name lol. Very unprofessional. Still have not heard from them or gotten my money back.
Worse company ever! Nnn scam Don't buy anything from them! I send an email because no have phone number to call I asked for my order they keep replying on the way almost 2 months is on way! Company is not in Unites states That's what my bank account said I regret so much! I rather get them from
Ulta or Sephora!
Let's see, to start, my order took three months to get here when it was supposed to take 2 weeks at most. I kept trying to reach them and all they would do is say it's on the way and give me a bunch of different dates and lie about where the package even was! Once I FINALLY got the brushes they were absolutely HORRIBLE quality. Like seriously I could get better at the dollar store. It was a horrible experience and they still have yet to get ahold of me about it all. Definitely do NOT waste your money on this!
I ordered some make up brushes back in May 2020 and I am still yet to receive them. Every email sent chasing the deliver is either a return email with a tracking link which does not work or radio silence. In total 24 emails have been sent to them and I have now given up any hope of a refund or brushes. DO NOT and I repeat DO NOT buy from them as you will be very very disappointed and out of pocket!
Tip for consumers:
DO NOT buy from them!
Products used:
None as no products have been delivered
If it would let me give zero stars I would It's been over a year that I ordered three types of brushes and I still haven't revived anything I've tried getting in contact with them and no reply now it says the email for customer support isn't even it I want my **** ing money back now
I ordered a set of brushes in May. Of 2020! Almost a year later, I have not received them. I have sent countless emails asking for my money back and have gotten no reply. K do not recommend this place. It's got to be a scam. The only positive reviews I've seen seem very scripted, too.
Tip for consumers:
My advice is just don’t use this site at all.
Products used:
I didn’t receive them.
Keep getting a wrong tracking #, no so much "wrong" but FAKE, how does it take 3 months for something to arrive? Hoping I get another response soon other than another fake tracking number
Ordered, paid and never got anything. Thieves! Please don't order from them. Their email or customer service didn't work. And the picture says shipped nope fake! Buy from Walmart instead.
Tip for consumers:
DO NOT BUY FROM THEM!
Products used:
Never got what a purchased
I ordered 3 set of brushes and it never arrived, even though sending several emails they keep saying... it is on the way... but even until 8 months my brushes never arrived. And, again when emailed them, my email bounced back. So, clearly this company is a BIG SCAM... SCAM... SCAMMMMMMMMMMM!
Tip for consumers:
DO NOT USE, ITS A SCAM
Products used:
Nothing!!!!!...... because it never got delivered!!!
I haven't received my brushes yet it's a total scam. The customer service sucks so bad I've sent countless of emails and the only thing I get back is " sorry but I hope you like your brushes when you receive them" which will be never because I have been waiting since April for my brushes. It's already September and I'm highly upset that they don't want to give me my money back.
I honestly don't know if they're are a legitimate poorly ran business or just people trying to scam you. I didn't receive an order number upon ordering no receipt nothing. They have a site but no social media and one form of contact which I deem suspicious in this age of technology. I do not believe they have an automative response email but they say the same thing regardless of your questions so I believe they do that out of rudeness. I contacted my bank after day 20 of no email or shipping info to refund my money so I wouldn't recommend this company to anyone for the simple fact it's not professional, you have no way of contacting them other than email and they don't even respond based on your concerns. If I could give zero stars I would.
Charged my card. Almost a year later no product delivered. Clearly this company is just a scam. STAY AWAY!
I ordered in 2 months ago and I still haven't received them (I probably wont). I've contacted them 7 times, same response. "What is your order number, we will look into it, your item has shipped heres your shipping number..." its not even a real tracking number! Its a scam and most of us felt for it
Karma will get em!
Do not order brushes from these guys! I ordered 3 sets of brushes 2 months ago all I got was an email saying they're on the way and I got a tracking number that doesn't exsist! I've sent about 10 emails and haven't gotten any reply. Those of you who actually got your stuff are lucky. I had to flag the purchase on my account and I'm about to report these guys!
Unfortunately you have to rate with stars but this company does not deserve any. I ordered 3 sets of brushes in March and I still haven't received them. I have sent several emails asking where they are and then reply with a fake tracking link. I've asked for a refund several times and they're still ignoring my request. Save yourself faf and order from a legit website because this is just a scam! They will be shortly reported on account of fraud so I suggest everyone does the same so this website gets removed.
Ordered two sets of brushes at the start on June and received them today. Although I had a long wait before I received them I was advised that it may be delayed due to COVID-19. I am thrilled with the quality of brushes and can't wait to try them out. Would definitely recommend this site even though the delivery took a while. 100% genuine company.
I bought 3 sets of brushes. You can't contact anyone or when I wrote them. I was told they're on there way.Its been a month. Nothing sent out. But got a conformation tracked it... doesn't even exists. I will be calling the Better Business Bureau on this company.! Pure scam!
Ordered from KayceeBeauty.com on April 27, ordered 4 sets of brushes. Still haven't come. I emailed their "Customer Service" email just to get a generic response of "sorry, what's your tracking & order #?" I give it to them, wait another 2 weeks for nothing, just to email again and get the same response. I have emailed them 3 times now telling them I just want a refund and they don't even acknowledge it. They gave me a USPS tracking # that didn't work and said there was no parcel to track, no information with that #, and I complained about that. Now, magically, 3 days later, they give me an international tracking # (wasn't told it was coming from overseas) and the date that they receive the parcel information was the last day I emailed... about 4 days ago... total crap. I will never order from that site again. I haven't even gotten the product to evaluate and see how good it is. If I ever get it, I will do another review on that.
Ordered make up brushes kn the 15th May 2020, it is now April 2021 and I havent received my Order. One year later! They have charged me 40 pounds and I still have no product, and to make things worse they do not respond to your emails, they only send the same automated response about the " package being shipped the tracking number they provide never works. Disgusting business. DO NOT ORDER ANYTHING FROM KAYCEE BEAUTY
I ordered brushes 3 months ago thinking they were having a sale (which later found it they were not). One set I ordered as a gift to give a family member, well that date has come abs gone. No extended times on shipping had been a notice during purchase nor did I know they were coming from another freaking country. It says allow up to 45 days if 45 days have passed to contact them. It took them a MONTH to even get them moving from their place in another country! I've asked for help multiple times through email they just keep telling me their sorry and send me my tracking number to track it! My last email I requested refund procedure instructions because I don't even want their trash at this point, and I've been ignored and still haven't heard Back and it's been 7 days now! I plan on reporting them to better business Bureau and disputing the transaction. Ps there hasn't been an update on tracking in 16 daya now also. Something seems fishy! Oh and funny you can't leave customer reviews on their site, they must pick the very few positive reviews they have had and just post those. I can't post a review on their page! Such a shame! Hopefully for their sake they respond to my email within the 48 hrs I've given them... We shall see! But I don't recommend them one bit!
I ordered brushes over 2 months ago and have yet to receive them. I have emailed customer service 3 different times, the last two to request a refund. No response. DO NOT WASTE YOUR MONEY! Stay far away from this company. All they do is take your money for a product they have no intention of ever delivering. If I could give 0 stars I would.
I'm so frustrated with this company. The clothes don't look anything like what they advertise on pictures. The quality is horrible. I wanted to return them but the shipping is $30 since the company is in Shanghai!
They won't pay for the shipping. Every time I email them I get a job sense email back!
Spent $84 so mad!
Tip for consumers:
DO NOT BUY FROM THIS SITE!!
Products used:
None
No brushes were sent. Simply money taken away, this company should be banned. Emails were simply ignored and no refund.
This business is clearly a fraudulent business. I ordered a set of brushes after seeing an advertisement on Instagram, on the 17th May. I allowed over a three weeks for delivery before I emailed them, due to the pandemic. However I still have not received any brushes nor any communication back after 3 emails! Stay away from this company, they didn't send a confirmation email, the tracking number is fake, the orders do not get sent and you will receive little to zero communication.
Do not buy!
If I could give this website 0 starts I EFFIN would. Why did I buy my brushes in April and it's June C R A Z Y I been trying to track it and I never got any updates until today. JUST FOR THE WEBSITE to tell me for 1 whole month it's still in China and it's not going to be here almost another month. I should've ordered it fro from wish if it would take the same dang time for more money. Jesus
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