Dara E.

I ordered brushes 3 months ago thinking they were having a sale (which later found it they were not). One set I ordered as a gift to give a family member, well that date has come abs gone. No extended times on shipping had been a notice during purchase nor did I know they were coming from another freaking country. It says allow up to 45 days if 45 days have passed to contact them. It took them a MONTH to even get them moving from their place in another country! I've asked for help multiple times through email they just keep telling me their sorry and send me my tracking number to track it! My last email I requested refund procedure instructions because I don't even want their trash at this point, and I've been ignored and still haven't heard Back and it's been 7 days now! I plan on reporting them to better business Bureau and disputing the transaction. Ps there hasn't been an update on tracking in 16 daya now also. Something seems fishy! Oh and funny you can't leave customer reviews on their site, they must pick the very few positive reviews they have had and just post those. I can't post a review on their page! Such a shame! Hopefully for their sake they respond to my email within the 48 hrs I've given them... We shall see! But I don't recommend them one bit!