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Karambit has a rating of 1.75 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Karambit ranks 85th among Knives sites.
Very slow to deliver and when the package finally came THERE WAS NO KNIFE IN IT, only a packing slip. Karambit customer support said that it was not their fault and I would have to file a loss claim with their insurance company. I followed a link to the insurance company and it said that it could not process my claim. Finally something did come through from their insurer saying they could not process my claim for 7 days. The packaging that arrived shows no sign of being tampered with at all so I suspect that no knife was ever put in it. Don't patronize this business. Management has no concern at all with customer satisfaction.
Very slow to deliver and when the package finally came THERE WAS NO KNIFE IN IT, only a packing slip. Karambit customer support said that it was not their fault and I would have to file a loss claim with their insurance company. I followed a link to the insurance company and it said that it could not process my claim. Finally something did come through from their insurer saying they could not process my claim for 7 days. The packaging that arrived shows no sign of being tampered with at all so I suspect that no knife was ever put in it. Don't patronize this business. Management has no concern at all with customer satisfaction.
Tip for consumers:
Just don’t go there
Products used:
None
They talk a good game on the internet. Flashy even! But if you order something do not expect to see your knife. They delay, They provide instructions, They blame you and your computer!. Lastly they say you are the scammer for asking for a refund. Save your money buy on someplace reputable like Ebay!.
Tip for consumers:
Avoid
Products used:
never got here
I've only bought one knife from their site, and the quality is excellent.
This site has a lot of options, including personal customization and guides.
You can pay with a lot of different cards or PayPal (Bitcoin and Skrill not available)
The customer service is okay and will try their best to help you if you need help.
The delivery was for me a horrible experience, and they couldn't help me figure out the problem. I had to wait two months before the item got through "Customs" because of poor communication. This was a relatively rare case, so I don't blame customer support on the site. I have read that other people have had an excellent experience with shipping.
All in all, I would recommend this site for people that are interested in this type of knife. The prices are somewhat reasonable in most cases, maybe a little on the expensive side, but you pay for quality.
In short-Solid products... a bit expensive but worth it. That said:. They charge you at the moment of order and then take 90 days + to deliver. They do a terrible job letting you know about late orders as you have to chase them.
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Customer ordered on Saturday November 6th and it was shipped on time Monday November 8th. It was delivered on Saturday November 13th, 5 days after shipment which, admittedly is unusual, it only should take 2-4 days. Customer called in and said that he received it very late and there was nothing in the envelope. I apologized that that had happened and told him that the good news was, he purchased insurance and it is covered with Route. I emailed him a link to file a quick and easy 3 question claim and told him he should have his money returned to him within 4 days. Customer demanded that we use different packaging to ship, said that he understands that we're not to blame about the stolen package, and demanded his refund right away.