We ordered the Compete Collection from Kamikoto! The knife set is by far the best knife set I've ever owned! However, on delivery the 7" Santoku Knife had the last 1.5" of the blade flattened out and lost the natural curvature of the blade. A minor defect and still razor sharp. We contacted Kamikoto concerning the defect and they scheduled a replacement to be sent out within 12 hrs! Plus they're letting us keep the first knife for our troubles!
All in all AMAZING customer service and beautiful knifes! I can't wait to start using them!
I ordered Kuro set for a gift and received somewhat flawed one. Their customer service immediately answered to my email and asked some pictures of the item. After examining the pictures, they immediately replaced the flawed one. I really appreciate their quick action. However, Kuro set was not extremely sharp as much as I expected compared to their other single beveled knives although they advertised as best knife ever amongst their products. Overall, I was satisfied their customer service but have a question mark on the Kuro set.
I purchased the 3 knife box and have since purchased the sharpening stone because I love sharp knives to work with and didn't want to damage them with other knife sharpeners. I am very pleased with my purchases.
Great products, well made, excellent presentation of each instrument, and thorough follow through; when a exception is discovered. Kamikoto products, representation to their products is well represented from manufacture in Tokyo to the United States. I am very happy to purchase from the best.
You will never need another set of knives. These knives are a chef's dream. Sharp, lite, and cuts like butter. The handle fits nicely in your hand and the knife does all the work. You will not be disappointed with these knives. Kamikoto has the best customer service in the industry. Keep up the fantastic work!
Have spent much time in Japan and have tremendous respect and affection for Japanese people and consider Japanese cuisine one of my favorites. After my first Kamikoto purchase I was so impressed I bought additional sets as gifts to assure each of my children had a set. These are not the only Japanese knives I have purchased in the past but they are the only ones I will buy in the future.
Phil Bailey
Whether you need a knife to prepare a meal or one to eat one, Kamikoto has the perfect knife for you. From cutting meat, fish, vegetables or the dinner on your plate, you should always use the perfect Kamikoto. Your prep work will be easier, faster, neater, safer, more precise, and leave the item in the proper condition for your gourmet meal. I own every knife they make and I love them all. So will you.
Kamikoto customer service has answered all my questions promptly they were cordial and very accommodating I couldn't ask for a better company to do business with. Their product is high end good quality with outstanding esthetics I would recommend this product to friends and family.
These are the sharpest steak knives I have ever used. I have always disliked the serrated edged knives but that was generally all one saw to purchase. Now that I have found Kamikoto I will never be disappointed again. I love all of the knives I have purchased. The packaging is excellent. Would make a spectacular gift.
The sharpness and handling of the Kamikoto knife beggars belief. They are so sharp you are really guiding them as the force of gravity enables them to make the cut. Their ability to extract every bit of meat from cuts saves you money.
They look great, love the packagingas well. I am not a professional chef but my son-in-law is and I usually buy both of us one for Christmas. Love the buy one get one deals! The cleaver and the fillet are my favorites so far.
My order was not delivered to me. Initially, It says on their records that my order was delivered but I never had it. After I emailed Kamikoto support and explained to them the situation, they immediately sent the order that I never got. Satisfied with customer service and the product <3 ()
We got the three knive set and when it came one of the wood case hinges wasn't letting the case close very nice. Maybe damaged in transit I'm not sure. I contacted them with my concerns and they send me a new case via FedEx two days later, the new case was perfect and now the knives are stored and displayed in the way they were intended. Thanks Kamikomo, I'm one happy customer.
I received my knives very quickly, but the sharpening stone wasn't with them. A quick email was all that was needed to get it taken care of.
Very impressed and I will now buy all of my knives from Kamikoto. I am also pleased that they are sponsoring a special 2A video blogger, Langley Outdoor Sports.
Thank you for the great deal and a perfect customer care experience.
I recently received my second order of Kamikoto knives - my first purchase was the kanpeki set, and this one was the kensai set.
The customer service could not have been better - on my first order, I submitted an inquiry and received a response with 12 hours, and on the second order I received my purchase roughly 2 weeks before I had anticipated receiving them.
The knives themselves are truly first rate, although using a single bevel knife does require a learning curve. Absolutely gorgeous workmanship, as well as nearly indestructible. Having had my first set for a year, home use, I have only sharpened them twice in that time.
I could not recommend Kamikoto and their knives any more highly, and their customer service is something you simply do no encounter in terms of quality - an absolutely A+ experience and products.
I was really happy to buy a set of knifes but unfortunately after waiting more than 2 months to received them i had to cancel the order.
The only positive thing was that the refund was.made very quick.
A shame I couldn't get the knives.
Best Regards
Eric Heijkoop
When I received my 13 inch Yanagiba, I wasn't sure how it would handle.
Yes, it is a beautiful knife with Incredible craftsmanship, but I was concerned with weight and balance under various slicing tasks.
I decided to give the knife two completely different tests.
The first was a 10 pound, 35 day, dry aged rib roast.
The pellicle was hard and rough. The Yanagiba sliced through it with absolute ease in one motion (the 13 inches came in handy). The whole roast was sliced into steaks in less than a minute.
After a quick rinse, I skinned and sliced a whole cod with the precision of a pairing knife designing garnish.
Some might say the length may be impractical. You will find that the 13 inch Yanagiba will serve a multitude of purposes that you might not expect from this length of a blade. I highly recommend this knife added to you food preparation tools. Without a doubt, you will find it's usefulness a pleasant experience.
Beautifully packed in the wooden boxes. Loved how sharp they are. Nice weight in hand. Gave same as gifts to my children and grandchildren.
These knives are undescribable... Just kidding. These knives look elegant in hand, in the kitchen and on the dinner room table thanks to the new steak knives. They are incredibly sharp; first two weeks I let my dad and my sister use them and they both cut themselves haha, I told them be careful; but they aren't use to quality knives in the kitchen. When you pick them up, you just know in your heart and soul, that's what it takes to make these knives. They are sturdy, well balanced and look great. I love using them as much as possible. Will be a returning customer! 5 stars.
As I stated earlier, I bought a set of Kamikoto Knife's using a code from a you tuber I watch. They arrived very quickly to America. The Beauty of the Knives were fantastic. The HandMade Boxes the Knives arrived in were the best craftmanship. I had the Knives for a couple of days when I decided to order another set for a Chef in my area. The Chef was stunned by my generosity & equally stunned by the Beauty of the Knives. He decided to take the Knives home to use so he didn't have to share them. As you can tell, I am very pleased with my purchase.
Overview
Kamikoto has a rating of 4.7 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kamikoto most frequently mention customer service, best knives and wooden boxes. Kamikoto ranks 2nd among Knives sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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Dear Eric H.,
Thank you for your review. We apologize for any issues that you have experienced during the delivery process.
Having looked into your order, we notice that your order was held in customs awaiting payment of customs fees, and was then returned back to our warehouse.
Typically we would offer to send a replacement set due to this delay, however we issued the refund upon your request.
Please do not hesitate to reach out to us directly if any future orders are delayed and we would be honored to assist you.
Kind regards,
Kamikoto