JustFab has a rating of 3.4 stars from 9,081 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFab most frequently mention good quality, fast delivery, and timely manner. JustFab ranks 5th among Shoes sites.
Proactively asks for customer feedback
This company responds to reviews on average within 10 hours
Super happy with the boyfriend blouse. Sizing was great, style was perfect, fabric quality says I'll have it in my closet for a long while. Shoes and bags I order were also amazing... so glad I decided to pick up that gift for my niece.
I took a chance on purchasing from them, they only sent one half of my order 8 days ago. I've received no word regarding the latter, my heels and flats. I had an event to attend this weekend, but because they thought they could get over on me, I no longer have the option to wear the original said outfit. Shipment #*******379
Work shoes play deal all in one easy on the eyes you leave smiling that was a good day that day.
It happened so fAst the $5 boot wow and trans action happens just as fast.
The purses are very nice. You can dress up or down with these purses.
Awesome, it was easy to order and exchange in the case you need to
Great style at a great price and fast shipping too! I love JustFab Boots.
The shoes I ordered were beautiful, arrived quickly and were a great price!
I love this store and its products, the purchase and shipping was fast!
They arrived quickly, were just what I was expecting and they fit great!
The sizes are on point. The look just right. I Loved my order.
My husband love the shoes,i will continue to check the site out
Never disappointed with JustFab shoes! Quality, pricing and easy purchase and returns.
Package was lost it toke 2 weeks for it to be delivered
Always try and snag some shoes when the Deals come out.
And they always ship so fast
Very comfortable. I can wear these shoes all day and all night. It's just that comfortable.
Just kids was great for back to school and i could save vip points to use all year!
Got one package on time and due to shipping delays got the second a day early than expected.
It came quickly and nothing was damaged and very good price
The shoes are as shown in the picture and very comfy.
Everything went smoothly and the shoes are good for the price
The colors and style was even better than what was pictured
I received my bag and I love it. Will be using it for Las Vegas.
Millions of members worldwide are given the celebrity treatment every month as they receive a new and personalized selection of shoes, handbags, jewelry and apparel. Members have exclusive access to fashion tips and content, inspirational looks to shop complete outfits, and the team of JustFab fashion consultants for expert advice.
JustFab (www.JustFab.com) is the leading fashion-subscription eCommerce site and fashion brand that offers members a customized online shopping experience. With over 15 million members worldwide, JustFab offers on-trend and high quality styles for an affordable price. Members of JustFab have exclusive access to special offers, content and a personalized selection of styles. There is no commitment to purchase every month.
VIP members can use the “Skip the Month” feature between the 1st and 5th of every month and will not have to purchase an item or credit. VIP members who do not skip the month will receive a JustFab credit of $39.95 that they can use whenever they want. At mostly $39.95 an item for VIP members, JustFab offers high-fashion looks at affordable prices and shipping is free for all orders over $39.95.
Hello Lakita,
I'm truly sorry to hear about your recent experience with your order, and I understand how annoying it must be to not be able to receive it. Your dissatisfaction is valid, and I want to assure you that we take your feedback seriously. We value your trust greatly and are dedicated to earning it back. Our Member Services Team will reach out to you shortly to assist you further.
Best,
Chad