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I ended up making an account for justfab and placing an order not knowing it would automatically make me a memeber. After that I looked at reviews and that night instantly called and cancelled the account. Now I can still get on ut which is nerve racking, so does changing the expiration date of your card get them to completely cancel you?
asked by Jasmine R. on 8/25/13
10 Answers
I don't know any of these answers. Call your credit card people.
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Double check your paypal account as well - you need to ensure paypal are aware and ask them to not allow payment to justfab.
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If you no longer want to be a member just call their customer service number.
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All I know is I only ordered one pair of shoes, If I liked what I was receiving then I would have shopped again, I was not expecting to be joining some kind of subscription so that they could dip into my account and charge me 29.99 every month, I saw it as a scam so I complained when they would not do anything I went to the better business bureau and they resolved the issue for me I just had to pay attention to my account because they tried to continue to take the money out of my account, eventually they stopped trying to take my money.
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It can be very difficult to cancel your membership without paying for the privilege. I ended up writing directly to them and got a partial refund. I am not sure what there policy is, but there actions speak clearly. Be cautious. Don't sign up unless you want new shoes or handbags every month.
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I am sooooo curious to hear feedback from members of justfab.com. It seems too good to be true. As far as I can tell from doing some cursory research they are a legit company. I have been seeing their ads a lot and at some huge sites like yahoo.com. Knowing a thing or two about internet advertising, I have deduced that they are spending a lot on advertising. That doesn’t necessarily make them legit but it adds to their credibility. At any rate, I have read through the terms and conditions and the program is straight forward. However; I am wondering about customer service and if anyone has had trouble canceling their membership because that will be the deciding factor for me.
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I'm not a big fan of those monthly ship clubs as you just never know what you are going to get. I guess if I had alot of money and didn't want to waste time shopping for exactly what I want they would be good. I would check out gilt.com if you haven't seen them yet...they are pretty good.
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I order 3 pairs of shoes from justfab. They took the money out of my card and then a week later when i was checking up on my order they cancelled my shipment saying that a couple days after I order they tried going back into my account and it didnt authorize and now i dont even get my shoes and i dont even have my money back. What should I do??
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You can check out my review on JustFab.com. I get the whole $39.95/month thing, unless you "skip a month". Being bombarded with emails, I didn't want to chance deleting the "skip a month" and being charged monthly. Instead, I tried to cancel my "membership". I'm now on my 5th attempt! They won't let you go. You could check the site out, get a great deal and then change your credit card expiration date to the current month. This way they have to cancel you. ;)
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Like an average shopper, I signed up for justfab.ca and found out about the whole $39.95/month on the same day. After reading reviews, I've tried to "cancel my account" through the online system and received a page saying that my account has been cancelled, but I can still log in.

My question is should I go through the hassle of calling their number and arguing for them to cancel my membership, or is cancelling online enough? I mean, they don't have my credit card information.
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