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joanne G.

1
Level 1 Contributor

Contributor Level

Total Points
385

4 Reviews by joanne

  • Fandango

3/6/17

I won two Fandango movie tickets from World Market. I was to claim them by 1/31/17. I did try to claim them about Jan 25 for a 28th show. Your software had a bug and gave me a message that the code had expired. I called Fandango and got the run around.

I sent a copy of the email as an attachment to someone who answered the phone, got a male manager who said he was named Corey, and had to send him the same attachment.

Then Corey said it had to go to some committee (really for 2, $12.00 tickets) to get okayed. He said it would take three-four days. I called about six days later.

The person on the phone said there was no Corey that she knew of no one who worked there. I asked if she had any record of my call on about Dec 25. No, she had nothing under my name. And of course there was no meeting.

I wrote all the execs at Fandango. None wrote back. Put this letter on Fandango facebook. No one wrote back. It has been a long time since I have experienced such a horrible company.

  • Restaurant.com

12/29/16

I thought it was a good deal. NO. For 30.00 I got 100.00 toward restaurant $, but the restaurants listed wanted you to buy a minimum of 50.00 food to use 25.00 toward the final purchase price. I wrote Restaurant.com three times asking for a refund. They wrote back a lot of crap of how to use the coupons.

  • jClub.com

12/21/15

I returned it. They sent me an e-mail that they got it. They refused to return my 57.00 on my MC. I had to do a dispute.

  • JustFab

10/13/14

I bought a pair of shoes and got a message saying I was going to be charged 40.00 every month for a box of clothes sent to me that I didn't want.

I WROTE:
PLEASE do not send me clothes every month. I don't want them. Save me the anguish of sending them back and writing a nasty about you on YELP for the small print I didn't see.

THEY WROTE: Hi,
We apologized for the inconvenience this has caused you. To avoid the 39.95 member credit being placed into your boutique next month, simply log into your account during the 1st through the 5th of each month. Look at the personalized boutique that has been selected by a Stylist just for you and if nothing catches your eye you can select "Skip This Month" link located in the upper left. You can skip as often as you like, as there is not an obligation to purchase something every month. Please be reminded that the skip option is only open during the 1st through the 5th of each month.
If you have any questions, we are available through online chat at www.justfab.com or give us a call at *******906. Our Member Services team is available 24/7.

I CALLED AND SAID:
I wanted to cancel everything. The woman on the end, of which English was a second language, kept talking in circles about me going to the "cancel this month" page. I said I was doing anything but making this last call and I wanted my name and everything removed from her database. She went on and on and on. I started swearing at her, asking for a manager, telling her she did not know English, said I would write about their scamming and ill-reputable business on the internet--didn't phase her. She told me to go to the "cancel this month" page. FINALLY- She gave me a cancelation number.

STAY AWAY FROM THESE SNAKE OIL DEALERS.

joanne Has Earned 25 Votes

Joanne G.'s review of JustFab earned 6 Very Helpful votes

Joanne G.'s review of Fandango earned 2 Very Helpful votes

Joanne G.'s review of Restaurant.com earned 7 Very Helpful votes

Joanne G.'s review of jClub.com earned 10 Very Helpful votes

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