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    Just Buttons

Corporate Values

Overview

Just Buttons has a consumer rating of 3.67 stars from 3 reviews indicating that most consumers are generally satisfied with their purchases. Just Buttons also ranks 12th among Manufacturing sites. The most common issues with Just Buttons are around customer service, which is not as good as expected by some customers.

How would you rate Just Buttons?
Top Positive Review

“Best Custom Buttons Manufacturers”

Marta R.
7/8/19

Love my buttons! Best custom buttons manufacturers in the industry! Excellent customer service, design tool, price, and quality. The most timely turn around service received faster than expected and reflected accurately with the proof shared.

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Top Critical Review

“They have templates on their site that don't work and...”

Tiffany M.
4/17/14

They have templates on their site that don't work and they won't guarantee! So it may look like your product is fine on their site but they will ship it to you and charge you if when you get the buttons it is completely unreadable and something you have to throw away. Horrible customer service. Rude. I literally threw 145.00 into the garbage because of using this site. STAY AWAY!!!! GO SOMEWHERE ELSE for buttons.

See critical reviews

Reviews (3)

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Reviews that mention popular keywords

customer service (18) great product (8) design tool (6) shopping experience (3)
tiffanym16
1 review
1 helpful vote
April 17th, 2014
They have templates on their site that don't work and they won't guarantee! So it may look like your product is fine on their site but they will ship it to you and charge you if when you get the buttons it is completely unreadable and something you have to throw away. Horrible customer service. Rude. I literally threw 145.00 into the garbage because of using this site. STAY AWAY!!!! GO SOMEWHERE ELSE for buttons.
kellyl35
Kelly L. – Just Buttons Rep
We understand the disappointment you feel in receiving a product which does not live up to your expectations. However, as outlined in our previous response to the Better Business Bureau (http://www.bbb.org/connecticut/Business-Reviews/buttons-advertising/just-buttons-llc-in-branford-ct-87062305/Complaints#breakdown), due to the custom nature of our products, our site guidelines indicate that we do not accept returns or exchanges under most circumstances, unless an error has been made on our part. We are unable to accept returns and exchanges from clients who are dissatisfied with artwork they created, or the button size they have selected. We do not make assumptions pertaining to the artwork or font selections that our clients utilize, because our product can be used in a variety of ways. We hope that all clients will be satisfied with the product they receive, but we cannot claim responsibility for perceived design flaws. Our site guidelines contain detailed recommendations for design and font placement. We offer dozens of unique button sizes and configurations through our website, and hope that clients will select a button size and shape that best suits the nature of the product's use.

We have an outstanding reputation for excellent customer service and buttons. We will always work with clients to find a fair and equitable solution, when issues arise, which is not often. Evidence of this can easily be obtained by searching Just Buttons on Google. If anyone has any questions, please feel free to call us at 1-800-564-2924.

Kelly Leonard
Owner, Just Buttons
martar20
1 review
0 helpful votes
July 8th, 2019
Love my buttons! Best custom buttons manufacturers in the industry! Excellent customer service, design tool, price, and quality. The most timely turn around service received faster than expected and reflected accurately with the proof shared.
nayemi
13 reviews
2 helpful votes
May 4th, 2018
ts good online business I love it and I hope the business is woald toper and the business go and top one in this woald go a hate

Q&A (0)

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About the business

Just Buttons manufactures high quality custom pinback buttons right here in the USA. All our parts, machines, and labor are 100% American! Contact us today to find out how our custom pinback buttons can enhance your next political campaign, fundraiser, or event.

Business History

Just Buttons is a small button company based out of Branford CT. We are an eclectic mix of artists musicians and creatives. We believe in paying a fair wage and cultivate a creative and fun work environment. Our schedules are flexible and our policies fair. We believe in promoting from within and each one of us in our own way wants to make the world a better place.
We strive to produce high quality custom buttons at a price that is fair and sustainable. All of our buttons are manufactured in house in Branford CT. We use only American made button machines and parts purchased from American suppliers. We recycle and are proud that our buttons are 100% post consumer recyclable. When possible we ship using the boxes our parts came in. Our staff is constantly thinking of new ways to cut down on waste and to reuse and recycle.
We are Vegans, Vegetarians, Straight Edge, Hippies, Environmentalists, Activists, Mothers, Fathers, and friends. We recognize the value of each and every single one of our clients and will always do our best to provide a quality product on time.
At Just Buttons we want you to buy our buttons and we'll do everything we can to meet your deadline and budget. Contact us today1-800-564-2924 or stop by our facility at 59 School Ground Road, Branford CT, to get started on your next button project today.

Company Representative

kellyl35
Kelly L.
Owner / Executive

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