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JustBlinds

Overview

JustBlinds has a rating of 4.4 stars from 572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples and great product. JustBlinds ranks 6th among Blinds sites.

service
91
value
35
shipping
38
returns
27
quality
360
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10,578 reviews
How would you rate JustBlinds?
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Colorado
1 review
4 helpful votes
Follow Clint T.
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This company screwed me over. They would not honor their so called "guarantee." It's a sham. I now have a blind that does not fit, so what can I do with it other than to donate to habitat for humanity. What a waste of money.

I have since ordered over $1000 of blinds (and am ordering about $2000 more in the next coming months) from blinds.com, and I have not had a single issue. Justblinds is bad mojo.

Date of experience: March 29, 2016
Massachusetts
3 reviews
2 helpful votes
Follow Dave E.
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I ordered 3 blinds for my bay window in November to try you out,
I was so pleased with them, both in putting them up, and how they look/operate, that I ordered 4 more blinds to finish off my apartment and just put those up. I have already recommended you to other people and will definitely use you again in the future if I move. The apartments in my area (Back Bay, Boston, MA) have high ceilings and the inside window lengths are usually over 80 inches so I could not go with standard blinds.
The free samples you sent out for colors helped a lot too.
Having the white backing on all the colors is a great feature too.
You made my place look great for the holidays.

Date of experience: December 27, 2011
Alaska
1 review
0 helpful votes
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I just placed my second order with JustBlinds.com and because the service and product are exactly what I need. Free shipping even to Alaska for an oversized product is huge and service has been top notch. They answered my questions up front and then sent a coupon right when the bracket broke on one of my 1/2" measurement windows. I literally have to custom order mini-blinds for every window in my house and I get them here at the right price with free shipping. Measuring can be tricky but if you already have them installed measure the current blind itself for the order. That is what I have done and they have fit every time in the existing brackets.

Date of experience: May 30, 2018
Alaska
1 review
0 helpful votes
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I need to buy more
July 24, 2022
Updated review

Easy installation
Overall great. Little issues that got fixed quickly. Packing is not all the same so you need to open each box carefully.
Top cover is a little different with the magnetic attachments. If you are not straight it will show. Overall great just ordered more. Lots of windows lol

Date of experience: July 24, 2022

Fast and wasy
June 8, 2022
Previous review

Fast and wasy

Date of experience: June 8, 2022
California
1 review
0 helpful votes
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Great product and great customer service but...
April 13, 2024
Updated review

... my initial order was lost. Had a great phone experience with the customer service rep who tracked down the issue and got the ball rolling. Received my blinds in short order. Easy to install and they look great.

JustBlinds attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 3, 2024
SocialCare .. JustBlinds Rep
over a year old

Hi Craig. I am sorry to hear that your original order was lost. I can imagine that this was frustrating and I apologize. I am happy to hear that Carrie was able to provide exceptional customer service and have the issues resolved. -- Ava N


Pretty simple site to navigate
February 15, 2024
Previous review

Pretty simple site to navigate.

Date of experience: February 15, 2024
Virginia
1 review
1 helpful vote
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Rip off
May 26, 2017

I ordered $1700 worth of wood blinds on a 15% off sale that ended on 5/23. Placed the order that day around noon. At 5 or so, I get an email indicating they were having a Memorial Day sale and wood blinds were 20% off. Called them to request a credit for the difference. Told me no. Company policy! Of course I would have waited to place the order if the next sale was bigger than the current sale. This shows how much they appreciate the suckers like me that they reeled in with the first sale. I wont buy here again. Company policy!

Date of experience: May 26, 2017
Connecticut
1 review
0 helpful votes
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Chris, Doing business with Just Blinds is a perfect experience. You even had my 2/2004 purchase still on file. (Order# *******). Unfortunately you do not carry Ellie Buckwheat anymore and Contrast Tan does not quite match but I had to settle for it. I understand product availability changes over time, so I am not complaining. But you did change your standard bracket and I was not asked if I wanted extension which I do need and just ordered the other day. The standard brackets do not extend out pass the molding of the window far enough and the verticals hit the molding if I try to open them. Nothing the extensions won't fix. Still an extremely happy customer of Just Blinds.

Charles

Date of experience: July 14, 2011
New York
2 reviews
4 helpful votes
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Ordered Top Down Bottom Up Blinds. Their website changed order to standard blinds because custom blinds were not available in our size. Not what we ordered, not what we can use, company won't accept return or make good. They even mentioned that this was a common problem on the website, they could not help, and they have other unhappy customers with same problem. WOW!
Lost $747 dollars. A more reputable company was able to fill our order perfectly.
Just Blinds is horrible and does not stand behind their products.

Date of experience: March 19, 2018
Maryland
1 review
1 helpful vote
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Absolute JUNK
November 22, 2019

Paid 72.00 plus shipping. Could have bought it at home depot for 11.00. Slats are thinner then paper. Put them up in spite of the quality. The next day the mechanism that opens and closes the blinds broke inside the unit. Throwing in trash. Heading to home depot. BOB B.

Date of experience: November 22, 2019
Oregon
1 review
1 helpful vote
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We have ordered from JustBlinds twice in the past but hesitated to place our new order because of all the negative reviews online. However the other companies didn't sound any better, so we took a chance. As soon as the order went in, we received a projected delivery date about two weeks out and the blinds arrived on time with no damage and were exactly what we had ordered. The installation went smoothly and we are very pleased with the final product.

Date of experience: July 15, 2020
California
1 review
1 helpful vote
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We have ordered many blinds and have always been 100% satisfied! The quality of material, structure, and measurements perfect! Installation has been easy and delivery was early or on time. We appreciate knowing there is a company like yours out there!

Thank you,
Theresa L. Jimenez

Date of experience: December 30, 2011
California
1 review
0 helpful votes
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Hello,
April 2, 2012

Hello,
I love my blinds they are "just beautiful and very nice quality" they move with no problems.
I have been showing them off too to all my friends!
I was also impressed by the 10 free samples; and size of the samples you sent it made it simple to pick!
When my kitchen remodel is complete; I will be ordering more to complete that room.
Thank you

Pamela Smith

Date of experience: April 2, 2012
California
1 review
3 helpful votes
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Poor Service
July 31, 2020

I purchased several binds over the telephone with Jared@ Just Blinds, Unfortunately there was an error on the size
It has been 3 months of calls, emails, having my husband call etc. without any help. I purchased the additional insurance for miscalculations and damages. I was told 1 month ago that there too busy to handle claims. / as of today 3 months of poor service of items I payed for.

Date of experience: July 31, 2020
California
2 reviews
6 helpful votes
Follow Guy F.
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Just the facts: I measured four blinds incorrectly by one inch in width. That's right - Oops - my fault. However, when I contacted them (live chat) they would not allow me to return the blinds to cut off an inch. I worked for Sunshade Mini-blinds in Torrance CA while in college so I know it can be done without much effort. Very disappointed in the lack of customer service. The blinds shipped from Norman Window Fashions, LLC. I will buy my blinds from a local dealer that can provide customer service that exceeds my expectations.

Date of experience: September 25, 2017
Georgia
1 review
0 helpful votes
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I have now ordered from JustBlinds twice. Both experiences have been great. The customer service associates are very pleasant and knowledgeable and the product received is just as described on their site.

Date of experience: March 16, 2012
New Mexico
2 reviews
0 helpful votes
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Just Blinds Custom Fit Wooden Slat Blinds
May 7, 2024

After some research for places to order blinds, I found this merchant appears to offer the best price for the custom fit blind required for my window. I look forward to receiving the blind, and after it looks upon installation.

Date of experience: April 23, 2024
Texas
1 review
0 helpful votes
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Not Satisfied
March 1, 2024

4 of the slats on my initial order came with scratches, and although they did replace them some of the other slats are starting to warp. They're not in a very hot area since there's a tree in front of that window and only gets morning sun. I think it's that kind of slats because the blinds from my previous order are perfectly nice and straight.

Date of experience: March 1, 2024
Virginia
2 reviews
1 helpful vote
Follow Harley W.
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I have been ordering blinds for my restoration house for over three years. I have always received exactly what I order, always the right size, packed and shipped expertly in a very timely manner.

Captain Harley T. White, Ret.
Chesapeake, Virginia

Date of experience: July 13, 2011
Illinois
1 review
0 helpful votes
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Easy to buy and install
April 23, 2022

I'm not exactly a carpenter (never took a shop class in high school), but I'm able to easily order the right size and install the blinds myself. As a landlord with four properties to maintain, I've gradually upgraded all those places with quality blinds -- the small investment pays off in faster rentals at higher rents.

Date of experience: April 23, 2022
California
1 review
0 helpful votes
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Love my cellular blinds!
August 24, 2024

Awesome, easy online order. Installation went smoothly and blinds fit perfectly.

Date of experience: August 14, 2024