JustBlinds has a rating of 4.4 stars from 572 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples and great product. JustBlinds ranks 6th among Blinds sites.
This company screwed me over. They would not honor their so called "guarantee." It's a sham. I now have a blind that does not fit, so what can I do with it other than to donate to habitat for humanity. What a waste of money.
I have since ordered over $1000 of blinds (and am ordering about $2000 more in the next coming months) from blinds.com, and I have not had a single issue. Justblinds is bad mojo.
I ordered 3 blinds for my bay window in November to try you out,
I was so pleased with them, both in putting them up, and how they look/operate, that I ordered 4 more blinds to finish off my apartment and just put those up. I have already recommended you to other people and will definitely use you again in the future if I move. The apartments in my area (Back Bay, Boston, MA) have high ceilings and the inside window lengths are usually over 80 inches so I could not go with standard blinds.
The free samples you sent out for colors helped a lot too.
Having the white backing on all the colors is a great feature too.
You made my place look great for the holidays.
I just placed my second order with JustBlinds.com and because the service and product are exactly what I need. Free shipping even to Alaska for an oversized product is huge and service has been top notch. They answered my questions up front and then sent a coupon right when the bracket broke on one of my 1/2" measurement windows. I literally have to custom order mini-blinds for every window in my house and I get them here at the right price with free shipping. Measuring can be tricky but if you already have them installed measure the current blind itself for the order. That is what I have done and they have fit every time in the existing brackets.
Easy installation
Overall great. Little issues that got fixed quickly. Packing is not all the same so you need to open each box carefully.
Top cover is a little different with the magnetic attachments. If you are not straight it will show. Overall great just ordered more. Lots of windows lol
... my initial order was lost. Had a great phone experience with the customer service rep who tracked down the issue and got the ball rolling. Received my blinds in short order. Easy to install and they look great.
I ordered $1700 worth of wood blinds on a 15% off sale that ended on 5/23. Placed the order that day around noon. At 5 or so, I get an email indicating they were having a Memorial Day sale and wood blinds were 20% off. Called them to request a credit for the difference. Told me no. Company policy! Of course I would have waited to place the order if the next sale was bigger than the current sale. This shows how much they appreciate the suckers like me that they reeled in with the first sale. I wont buy here again. Company policy!
Chris, Doing business with Just Blinds is a perfect experience. You even had my 2/2004 purchase still on file. (Order# *******). Unfortunately you do not carry Ellie Buckwheat anymore and Contrast Tan does not quite match but I had to settle for it. I understand product availability changes over time, so I am not complaining. But you did change your standard bracket and I was not asked if I wanted extension which I do need and just ordered the other day. The standard brackets do not extend out pass the molding of the window far enough and the verticals hit the molding if I try to open them. Nothing the extensions won't fix. Still an extremely happy customer of Just Blinds.
Charles
Ordered Top Down Bottom Up Blinds. Their website changed order to standard blinds because custom blinds were not available in our size. Not what we ordered, not what we can use, company won't accept return or make good. They even mentioned that this was a common problem on the website, they could not help, and they have other unhappy customers with same problem. WOW!
Lost $747 dollars. A more reputable company was able to fill our order perfectly.
Just Blinds is horrible and does not stand behind their products.
Paid 72.00 plus shipping. Could have bought it at home depot for 11.00. Slats are thinner then paper. Put them up in spite of the quality. The next day the mechanism that opens and closes the blinds broke inside the unit. Throwing in trash. Heading to home depot. BOB B.
We have ordered from JustBlinds twice in the past but hesitated to place our new order because of all the negative reviews online. However the other companies didn't sound any better, so we took a chance. As soon as the order went in, we received a projected delivery date about two weeks out and the blinds arrived on time with no damage and were exactly what we had ordered. The installation went smoothly and we are very pleased with the final product.
We have ordered many blinds and have always been 100% satisfied! The quality of material, structure, and measurements perfect! Installation has been easy and delivery was early or on time. We appreciate knowing there is a company like yours out there!
Thank you,
Theresa L. Jimenez
Hello,
I love my blinds they are "just beautiful and very nice quality" they move with no problems.
I have been showing them off too to all my friends!
I was also impressed by the 10 free samples; and size of the samples you sent it made it simple to pick!
When my kitchen remodel is complete; I will be ordering more to complete that room.
Thank you
Pamela Smith
I purchased several binds over the telephone with Jared@ Just Blinds, Unfortunately there was an error on the size
It has been 3 months of calls, emails, having my husband call etc. without any help. I purchased the additional insurance for miscalculations and damages. I was told 1 month ago that there too busy to handle claims. / as of today 3 months of poor service of items I payed for.
Just the facts: I measured four blinds incorrectly by one inch in width. That's right - Oops - my fault. However, when I contacted them (live chat) they would not allow me to return the blinds to cut off an inch. I worked for Sunshade Mini-blinds in Torrance CA while in college so I know it can be done without much effort. Very disappointed in the lack of customer service. The blinds shipped from Norman Window Fashions, LLC. I will buy my blinds from a local dealer that can provide customer service that exceeds my expectations.
I have now ordered from JustBlinds twice. Both experiences have been great. The customer service associates are very pleasant and knowledgeable and the product received is just as described on their site.
After some research for places to order blinds, I found this merchant appears to offer the best price for the custom fit blind required for my window. I look forward to receiving the blind, and after it looks upon installation.
4 of the slats on my initial order came with scratches, and although they did replace them some of the other slats are starting to warp. They're not in a very hot area since there's a tree in front of that window and only gets morning sun. I think it's that kind of slats because the blinds from my previous order are perfectly nice and straight.
I have been ordering blinds for my restoration house for over three years. I have always received exactly what I order, always the right size, packed and shipped expertly in a very timely manner.
Captain Harley T. White, Ret.
Chesapeake, Virginia
I'm not exactly a carpenter (never took a shop class in high school), but I'm able to easily order the right size and install the blinds myself. As a landlord with four properties to maintain, I've gradually upgraded all those places with quality blinds -- the small investment pays off in faster rentals at higher rents.
Awesome, easy online order. Installation went smoothly and blinds fit perfectly.
Answer: Thank you for reaching out. Just so you know, we are an online retailer only. You can contact a member of our Design Team at 1-800-959-9939 option 2. We are happy to help. -- Ava N
Answer: Hi James! We have a variety of lift options available (depending on the type of blind or shade you choose)! Please reach out to me at SocialCare@justblinds.com with the product you're interested in and I can look into this further for you!
Answer: I ordered blinds for my entire house from Just Blinds 17 yrs ago. Your help with problems thru the years have been great... the questions answered and problems solved. Now another problem with my continuous cord loop blind... only one sdie goes up.
Answer: Ours is about 1/2 inch, the same as the blinds we replaced these with. Ours are light blocking and work very well.
Answer: It comes wit mounting Hardware.
Answer: Mine came about 1/2" NARROWER than the measurements I gave. Thus - not a custom look!
Answer: 47 Long Days!
Hi Craig. I am sorry to hear that your original order was lost. I can imagine that this was frustrating and I apologize. I am happy to hear that Carrie was able to provide exceptional customer service and have the issues resolved. -- Ava N