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JustBlinds

Overview

JustBlinds has a rating of 4.4 stars from 571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples and great product. JustBlinds ranks 6th among Blinds sites.

service
91
value
35
shipping
38
returns
27
quality
359
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10,567 reviews
How would you rate JustBlinds?
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Wisconsin
1 review
0 helpful votes
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Awesome product!
August 14, 2024

Easy to shop for, pick, assemble, and enjoy! Easy to follow the guidelines the website lays out for you.

Date of experience: August 4, 2024
Arizona
2 reviews
0 helpful votes
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Just what I needed
October 6, 2024

Repeat customer. Service and product always great. Thank you!

Date of experience: September 26, 2024
New York
1 review
0 helpful votes
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Satisfied
October 4, 2024

I ordered my blinds they came in and fit perfectly. They look great. THANK YOU

Date of experience: September 24, 2024
New York
1 review
0 helpful votes
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May 29, 2024
Updated review

I've used you before and have been pleased with the fit and the looks.
When doing an inside mount and screwing the holders to the window ceiling, I've found this very difficult. The two holes are not aligned and the screw driver is always at an angle and slipping.

Date of experience: May 19, 2024

I've used you before and have been pleased
April 14, 2024
Previous review

I've used you before and have been pleased

Date of experience: April 4, 2024
North Carolina
1 review
0 helpful votes
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Jason was a fabulous help on the line. Not only did he speak clearly but he was very knowledgeable and a please to work with. Wish every customer rep at all companies was that helpful

Date of experience: June 20, 2024
California
1 review
0 helpful votes
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Customer Service and product above average
July 13, 2024

Very easy and quick to order online. Blinds initially was made with defects. I contacted customer services and a second set was made and mailed to me quickly.

Date of experience: July 3, 2024
California
1 review
0 helpful votes
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Horrific Experience
March 7, 2024

My experience with Just Blinds has been extremely disappointing. The level of customer service they provide is absolutely terrible. They constantly give you the runaround for weeks without any updates, and even if you manage to speak to a friendly customer service representative, there is no way to reach them again. I strongly advise against relying on their delivery promises; it's better to find another company. They simply do not deliver, and their customer service is abysmal.

Date of experience: February 26, 2024
Illinois
1 review
0 helpful votes
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Excellent
October 2, 2024

What a wonderful product for the price. They were also easy to install

Date of experience: September 22, 2024
Wisconsin
1 review
0 helpful votes
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Nice, but...
May 7, 2024
Updated review

The blinds came and are beautiful. The hardware is absolute crap! The screws stripped while trying to install. Got those removed & used a better quality scew. The wing nuts are difficult to use & you may consider enclosing 1 or 2 extra. The installation process really requires 2 people. I installed on my own, however almost lost my mind!

Date of experience: April 26, 2024

Easy to use
March 22, 2024
Previous review

Easy to use

Date of experience: March 12, 2024
Virginia
1 review
0 helpful votes
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Very nice
August 9, 2024

They fit perfectly. Received them sooner than expected. Would definitely do business with this company again.

Date of experience: July 30, 2024
Texas
1 review
0 helpful votes
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Order
August 27, 2024
Updated review

I called to check on a previous order to match the wood and style and had my answer in less than 3 minutes! Fabulous customer service.

Date of experience: August 17, 2024

It was great
May 21, 2023
Previous review

It was great

Date of experience: May 21, 2023
Idaho
1 review
0 helpful votes
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Great Service
October 1, 2024

Our fourth order with Just Blinds. The first three all worked out very well.

Date of experience: September 21, 2024
Missouri
1 review
1 helpful vote
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Beautiful product
March 24, 2021

I ordered a custom made dual sheer shade for the picture window in my living room. It's a big window--over 82 inches wide. I bought the extra insurance that covers any measurement mistakes, since I'm not handy and don't trust myself with a tape measure, but I didn't need to worry. The shade fits perfectly. It works like a dream. Very high quality. I had a handyman help with the install and he said it's one of the nicest ones he's ever seen. The movements are smooth and it is well made. I'm delighted with it, plus I took advantage of the president's day sale and wound up getting $75 off. A great bargain for sure!

Date of experience: March 23, 2021
Michigan
1 review
0 helpful votes
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I ordered 2 sets of blinds... with two separate measurements, so 4 blinds total. Hey hacked off 1/2" off the end of all 4. They do not fit appropriately inside the window. It looks like $#*!. Too much space on both sides of the blinds... too much light coming through sides. They should not deduct any measurements... if YOU measure wrong, it should be on YOU. It's your window, right in front of you. You can see what you want. Had I wanted 1/2" of space, I would've ordered down. They offered me a 20% discount to re-order. The blinds don't even close tightly. Big box stores have better quality blinds! If no stars was available, they'd get that but the lowest I can give is 1 star. $300 worth of wood blinds too short. I'll find another company!

Date of experience: October 13, 2020
Tennessee
1 review
0 helpful votes
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Excellent!
May 21, 2019

I ordered three blinds, one very large (95") one medium (65") and one small (32"). They came packaged carefully, no damage. The color (eggshell) was PERFECT. Not a shiny glaring white, but a more subdued' white. The two smaller ones were perfect. Installation was easy with the directions. I did it by myself. The biggest blind hung poorly, with waves and gaps. They were beautiful, just something made incorrectly. I contacted customer service and they asked me to send pictures, which I fully understand. Once they received those, they gladly remade the blinds for me. Second ones were spot on perfect. I've never ordered custom blinds, always bought off the shelf at the big box stores. This was a fantastic experience and I'd recommend just blinds in a heartbeat! Thanks for the good experience. I LOVE my new blinds. And, people notice them. I've gotten lots of compliments on them.

Date of experience: May 19, 2019
Vermont
1 review
3 helpful votes
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The measurements for my "custom" inside mount blinds were adjusted downward by the company. Now, instead of having a custom look, there is a gap around all the windows negating the insulating and privacy objectives. When I wrote to the company, the response was: "**Inside Mount Shades will have a small deduction taken by the factory to fit inside the opening**."
In this case, "small deduction" is > 1 inch on both sides of the window.
The good thing is, I only ordered blinds for one bedroom ($639.) and not the entire house.
I have ordered custom blinds for four other houses from other companies without problems. I will not be using JustBlinds again.

Date of experience: June 18, 2019
SocialCare .. JustBlinds Rep
over a year old

Hi Mary-Beth, I'm so sorry the shades didn't arrive at the size expected. Our inside mount shades will come with a inside mount deduction but I'd love to look into this further and help anyway I can. Please send me a message at SocialCare@justblinds.com and I'll do everything I can to turn this experience around for you!

Florida
3 reviews
0 helpful votes
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Great quality, cordless blinds.
April 12, 2024
Updated review

As long as the pictures to pick actual color are true in color, it's fine, but I'd like the companies that offer free samples to be sent first. I took a gamble on this one since it's for our rec room. Thankfully the grey tone was what I was hoping for. And these cordless full bamboo shades offer more privacy, and cut more light than cordless woven bamboo shades.

Date of experience: April 2, 2024

As long as the pictures to pick actual color, it's...
February 17, 2024
Previous review

As long as the pictures to pick actual color, it's fine, but I'd like the companies that offer free samples to be sent first. I took a gamble on this one since it's for our rec room

Date of experience: February 17, 2024
Oregon
1 review
0 helpful votes
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Good experience, good quality.
April 2, 2024
Updated review

The website ordering page was a little wonky, but we figured it out.
Measuring our windows is a little intimidating, fearful of making an expensive error. But when the first batch of blinds arrived, everything fit perfectly.
When naming a window, if there is an "&" in the name, the software does NOT accept it. After several attempts, these entries were discarded. Finally I deleted the "&" and the entry was accepted.

Date of experience: March 23, 2024

When naming a window, if there is an "&" in the name,...
February 26, 2024
Previous review

When naming a window, if there is an "&" in the name, the software does NOT accept it. After several attempts, these entries were discarded. Finally I deleted the "&" and the entry was accepted.

Date of experience: February 6, 2024
California
1 review
0 helpful votes
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The biggest advice I can give is use their customer service before purchasing. So helpful in getting the correct measurements and answering those weird pesky questions to make sure you get exactly what you need. We love these curtains and couldn't more happy with how they all turned out. Using Customer Service gave us a contact and resource that proved invaluable. Worth every penny.

Date of experience: April 5, 2024
New York
3 reviews
0 helpful votes
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Incredible customer service! Great workmanship!
February 15, 2024

We had an issue, our fault, but, Just Blinds made it right at their expense! We have ever experience customer service like this before, ever! They were so easy to work with and I will use them again for sure! Thank you, Just Blinds!

Date of experience: February 15, 2024