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JustBlindsReviews 680

4.4

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With a simplified selection of quality blinds, low prices, plus free samples and shipping, justblinds is the easiest way to buy custom blinds and shades online.


justblinds.com
Houston, TX, United States
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JustBlinds Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and aesthetic appeal of the blinds, as well as the ease of the ordering process. Many appreciate the variety of options and timely delivery. However, concerns arise regarding inconsistent product quality, such as issues with installation and fit, as well as customer service challenges, including delayed responses and difficulties in resolving complaints. Overall, while customers are often satisfied with their purchases, there are notable areas for improvement in customer support and product consistency that the company should address to enhance overall satisfaction.

This summary is generated by AI, based on text from customer reviews

service
108
quality
468
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California
1 review
7 helpful votes
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I placed an order of over $1,000 worth of blinds on this website and waited for over two weeks without receiving any shipment or any contact about the order from the company. When I tried to contact them, no one responded to me. When I finally got hold of them, I was told that they did not have the specification of the products I ordered, however, they did charge my credit card in full on the day I put the order in. I requested to cancel the order and I was told that it usually takes more than a week to get refund (I still have not received my refund as I am writing this message). My advice is to avoid doing business with this vendor if at all possible.

Date of experience: June 15, 2010
New Jersey
2 reviews
3 helpful votes
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Good products, timely and very good customer service. They replaced blinds for me which really didn't need replacement - but they wanted me to be 100% satisfied. I'm a repeat customer.

Date of experience: June 10, 2010