JustBlinds

Bought 4 of your blinds several years ago and am back for a couple more! They've been great... completely satisfied. Thank you!

Ordered 2 weeks ago no response frustrated how long will it take can't get through on the phone keep trying

Easy website to use. Price is excellent. I tried buying one in a store and they were no help at all. Thank you for being there.

Placed an order on Friday, July 17,2020 for two small shutters. Received the confirmation later that day and had a question about how they sized it. Emailed the person who took the order... no response the entire weekend. Called Customer Service July 18, keep in mind you NEVER get through to a person. I left my number to have them call me back. That call came in about 2 hours later, I answered the phone and theY dropped the call, the line went dead. So I called them back and put the phone on speaker and just stayed on the line, another two hours plus of my life wasted. In the meantime I'm getting emails from them saying my order is now in production and it can't be changed! Finally someone answers my call, and I explain the situation. This person was in Sales and had to get someone else to help me. I speak with that someone, we confirm the measurements are correct and I say fine, keep the order as is in the system. My confirmation email said delivery would be between 8/14 and 8/19 - here it is 9/1 and no shutters and no idea what's going on. I have left the person who took my order a voicemail and three emails but of course, no response. Called customer service this morning at 11:10AM, again left my number for a call back, and it is now 4:20PM with again, no response. I can't stress enough looking elsewhere for your window treatments. My wife and I have always used Smith + Noble but I went with Just Blinds for this one because they are small bathroom windows and I thought I would give them a try. So sorry that I did... never again, so hope this helps if you're thinking of buying here. I can't stress enough NOT to use this company. I still don't even know if I have an order coming or not.

This is the 3rd set of blinds I have ordered they are great every time. I plan to order more in the future for the rest of the house.

Repeat customer. Website is easy to navigate. Great product

Easy instructions and it was a smooth process for ordering blinds from start to finish!

Great price, fast delivery, and the blinds look awesome. Installation was a breeze (drywall returns). I really couldn't be happier. Thanks!

Almost felt like I was talking to a salesman, awesome choices!

I can't submit this review with zero stars but that's what they get. THE BIGGEST SCAM! How this company has managed to eke a 2.3 star rating is beyond me! Run far far away and purchase your blinds from a reputable company who actually provides customer service because Just Blinds is precisely the opposite. Unless you purchase their magical warranty, you're not covered for a damn thing, including when they SHIP YOU THE WRONG PRODUCT. I had worked out with a customer service rep to get my order corrected and the new order had been submitted and I was told to dispose of the blinds they sent me which were WRONG. Then a few weeks later, the corrected replacement order was cancelled with no notice or explanation, and now customer service refuses to give me the time of day because I didn't purchase their warranty. Let me fill you in, Just Blinds, a warranty covers product DEFECTS. If you purchase a Toyota Highlander and receive a Toyota Corolla, that isn't a WARRANTY problem, it's YOUR PROBLEM! You want to make it right, Just Blinds? Offer your customers a refund when you screw up and allow them to take their business elsewhere. It should be a red flag to every consumer that there is not a way to provide reviews on their website. They are intentionally silencing all of their irate former customers who have been so scammed with zero effort to make it right. Save your time, effort, frustration, and money, and go elsewhere with your business. My heart truly goes out to the customer service reps at this company whose entire job is literally to tell people there's nothing they can do over and over, day in and day out, until they finally muster the gall to leave and find a company to work for that actually STANDS BEHIND ITS PRODUCT.

Awesome! Repeat customer. I will continue to be a repeat customer. Exceeded expectations.

We are shopped here for a number of years always great service.

I am a return buyer for several years. Blinds have always been easy to install for even me!

Hoping for continued good customer service.process good and blinds are too.

Have used Just Blinds for years! Excellent products and service.