Overview
JustBlinds has a rating of 4.4 stars from 571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustBlinds most frequently mention customer service, free samples and great product. JustBlinds ranks 6th among Blinds sites.
Instant Feedback
Easy to navigate web site. Reached to customer service for a few questions.
Phone support very helpful, easy to install, and fit perfectly.
If you don't know what you're doing and don't have someone to help you measure, the process is rather difficult.
Order processing made easy. Competitive pricing. Good selection
I am so very happy with my custom blinds. They are even more beautiful than I expected. Easy to hang. They let in light without heating up the house.
I needed to order a 17.5 Inch blind, when I received the blind, the fabric was only 16 inches. Customer service told me 16 inch is correct for a 17.5 order, based on this sentence in the specification section for the item "Inside mount fabric will have a deduction of 1 1/4". Does this make sense to anyone? 17.5-1.25=16? Their entire measuring guide page doesn't mention anything about deduction. Customer service refused to give any refund and not apologetic at all, no desire to look into any complaints. She told me nobody complained about this sentence, Well, i'm complaining and please everyone, complain. This is not acceptable service at this day and age.
Cory was very helpful and talked me through a few concerns.
Great experience.
We bought $50 worth of blinds that took FOREVER to get here and when they did they were absolutely the cheapest qualilty I have ever seen. The agent's response "I just work here".
Great price, easy install. Fit perfectly. Received item on time.
Seemed quite easy...just concerned if I need to use the guarantee how easy will it be to exchange my blinds?
Easy to order, hope the colors are close to visual colors on computer
It's not good that my blinds were only a little over 3 years old and the string broke, and the color has been discontinued.
Online ordering was a breeze. My blinds came as promised on time and in great condition. Really love the way they look in the bedrooms. Thank You!
I ordered two 56 X 72 blinds about 2 pm. 4 hours later I decided to order one more for a smaller window. I thought they would all come together.
4 days after I ordered there was a sale of 25% off and they would not give me the sale price. HORRIBLE COMPANY will NEVER order from these thief's again!
Hi Beth, I'm so sorry to hear your ordering experience was not what you're expecting. I can imagine the frustration and we appreciate your honest feedback. We'd love the opportunity to turn this into a 5-star experience. Please email us at socialcare@justblinds.com with your email address and order number and we'll be happy to discuss your project further. Looking forward to speaking with you. - Brooke R.
Placed an order for vertical blinds on 05/26/2020, and took almost 7 weeks to receive.
Received on 7/11/2020. Probably coming in from China
Easy to follow directions, helpful guidelines, reasonable prices. The blinds are perfect and are of great quality. Already bought from them again.
Already bought several blinds for my house and are very happy with them! Great product and look so nice. Highly recommend!
Never deal with this company full of lies waste of money they don't even refund you after lying so much need to report them to trading standards
Best prices, great quality, fast service, and installation was easy. Extremely satisfied and have used them 3 times now.
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- Houston, TX, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi John, while our manufacturers do color refreshes from time to time (discontinuing some colors when new ones arrive) I am sorry to hear this affected you and your order! Please feel free to reach out to our Design Consultants as a completely free resource who can help to match the color as close as possible, at 800-505-1905 option 2 - Austin L