JustBlinds

I'm a repeat buyer. These shades have been the best! Easy to install, easy to use, fast shipping, looks great!

It was extremely easy and quick and blinds are
Beautiful and good quality and very easy to install

Very good. Ordered several blinds from you in past. Very satisfied.

The site is easy to use, and the prices very good. I am a returning customer and Just Blinds strives to provide excellent customer service and a well made product.

So I have a pair of roller shades that I bought for my daughters room about 7 years ago that are great. I thought I got them from here, but wow, was I wrong! I bought a pair of what I thought were quality room darkening roller shades and they turned out to be cheap vinyl that I could purchase in any local store. And I actually asked them before I purchased them if they were a more cloth-like material or a more plasticky vinyl. I was reassured that they were cloth-like. When I received them I saw that they were cheap vinyl and was willing to overlook that until, when I installed them, one of the plastic parts on the end of the shade actually broke off and came crashing down on my head. I contacted justblinds and they said that since I did not purchase the "deluxe warranty" I could not return them or get a refund (I dont even remember being offered that option when ordering and why should I expect something new to break right out of the box?). The only thing they said they would do is send me another part so I could fix it myself. So to recap. I bought brand new blinds, the materials were cheap and defective and I have to fix it myself. Be aware if you order blinds from this company you are basically on your own as they will not fix defective products... But they will send you another cheap part so you can fix it yourself! Totally not worth it... Just order from Amazon!

One of the wood rods that controls the angle of the blind was broken and laying in the bottom of the box when i opened the box. I need to find a replacement

Excellent website, very user friendly...great blinds...

If you actually want your blinds done, do not use these guys. It's been over 4 months now since they took measurements for a simple repair. Have cancelled on us multiple times. Absolutely incompetent

I ordered eight blinds from this company several years ago. The price is good, but the quality is so-so. Just recently, the cord on one set of blinds broke, which makes it impossible to raise and lower the blinds. Justblinds.com has a "limited lifetime warranty," but essentially nothing is covered beyond the first year, as I've just learned.

Why? Because one qualification is that "normal wear and tear" is not covered. What's the point of a lifetime warranty if the things that wear out through normal use are not covered? The answer: there's no point at all.

The CR people are nice enough, but unyielding. I couldn't even get them to give me a discount on buying a replacement set.

Besides the broken cord, I also discovered that the wood has become discolored from the sun (of course, that's not covered either).

UPDATE. I fixed the problem myself. It involved buying a replacement cord and restringing it, which is not as difficult as I thought it might be. I'm still not happy with the company because the "limited lifetime warranty" is still just a marketing gimmick designed to fool their customers. A good company doesn't need to do that. Also, for problems such as the one I experienced, perhaps Justblinds should include "how-to" videos on its site, and sell the replacement products.

I have these blinds in several windows in my home. Love them! Good quality good price!

The whole reason I ordered new blinds was for the top down/bottom up feature. I selected all the features I wanted using their "build your own blinds" feature... or so I thought. When they came i was excited to put them up. The first one was up when i realized these were not the blind I spent hours measuring, comparing prices of, "building", ordering. No top down/bottom up. I called customer service hoping to fix this issue but because I didn't purchase the deluxe warrenty I couldn't exchange for the upgrade and pay the difference, which I'd have been happy to do. The blinds are perfect and fit perfectly they just lack the feature thay was the point of me purchasing new blinds In the first place... But I'm told by customer service I also couldn't return them for a refund and reorder the correct ones I wanted. I can only order a completely new set of the correct blinds from a retailer who might not even put through the correct order... A waste of almost $900. I'd rather reorder the exact blinds I want from a different seller entirely just for the lack of customer service.

So easy! Measure and place order! The blinds arrived in a timely manner and I had 24 hours to make any change needed.