Overview
JustAnswer has a rating of 4.3 stars from 9,584 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustAnswer most frequently mention quick response, great service and phone call. JustAnswer ranks 1st among Question And Answer sites.
It was a great experience! My question was answered quickly and correctly.
I am still waiting for my refund for a membership that I didn't ask for …
I got every detail that can lead me to where I have to be
It is so nice to have Just Answer. Helped with return. Would have been difficult to send back.
Hello,
We're sorry for the experience that had on the website. I would love to help you out.
If you send us an email and additional information about your issue, I'm happy to take a look at your account and work to address any outstanding concerns.
Best regards,
Angela, JA Customer Care
AngelaWS@justanswer.com 800-808-0645 ext. 28
He was very thorough. Help solve the problem quickly. Thank you
Did not use the service as I was able to solve my problem myself!
Quick responses from Doctors. These days thats unheard of in medical care. I love just answer.
Took to long for an answer. Fixed my problem by myself.
Hello Deborah,
I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35
The information provided to me was excellent - thank you so much.
Friendly helpful, confirmed what I needed to know.
Without the help it would have been impossible to fix the problem
Very helpful gave me the information I needed was very efficient
Very helpful it clarified a few things now I know how to proceed.
Thankyou.
Your updates were helpful to my pc working correctly
My helper kept plugging away at trying to resolve the problem.
Truly helpful conversation that helped me move forward in a legal matter.
Your help was much appreciated but as of now I still have not tracked my package
The response is very rapid,, they are keen on checking that the service is optimum
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Mariah,
I apologize for the experience you've had, and we sincerely hope you've been in touch with our team to resolve the matter. If you haven't received assistance yet, please don't hesitate to reach out to us.
Best,
Julie, JustAnswer Customer Care
JulieWW@justanswer.com or
800-808-0645 ext.35