JustAnswerReviews 17,690

Robert was both professional and very knowledgeable! Confirmed my issue and sent pics to help make sure I was looking at the correct parts to be checked!

The mechanic saved the day. Helped me find what I needed to move forward and was very patient.

He gave me as much advise as possible and advised me that he would reach out later with additional info to help me pertaining to my particular situation.

I was giving a call by Daniel C concerning the codes I received 1367,0357,56,54,51 and 0307,06,04,01. Daniel described to me a possible solution, I followed his instructions. And my Jaguar xj8l 2005 is running well. I learned also some aftermarket parts do not always work well on your vehicle, so stay true to replacement parts. Expensive but your will run well.

I recieved the information I needed. Was told it was gong to cost me $5.00, which was fine then to come to find out the next day there was a 57.00 charge for it. Just wish I was told up front instead of being surprised by it.

I have been very pleased with the promptness and professionalism that I have received in the two experiences I have had with JustAnswer. Both times my problem was a car issue. In both cases I put up with the issues on my car due to the high cost of taking it in to a mechanic to have it "diagnosed" and then fixed. I decided to search the internet and found JustAnswer. In both instances, within a couple of minutes they connected me with a very knowledgeable Chrysler specific mechanic. These gentlemen each had over 20 years of experience. In both cases they were able to diagnose the problem and provide a fix. Each case was more than just obvious. These were both electrical wiring issues. I have an EE degree so understanding the electrical aspects was not the issue. In each case these technicians "pulled a rabbit out of the hat" based on experiences they had had in the field over the years. I am very satisfied with the experiences I have had so far. They called and texted and it was essentially having a factory trained mechanic at my beckoning call, his full attention and right when it was convenient for me. It just doesn't get any better. Thanks for the platform that enables this interaction. Real value add.

Best service and excellent professional so cheaply available

Our homeowners association has a document that has a time limit that does not agree with our bylaws, but has been repeatedly used.
I needed a lawyers opinion on which one to enforce. I got an answer quickly.

I was almost at highest point of my anxiety when I was allowed to express my concerns. Mr. Charles was very honest and trustworthy. I'm deeply impressed with his ability to to help me with my situation I appreciate him. I will advise others about the website.

The guy who helped me at Just Answer was patient, helpful and conscientious! It was refreshing when I was finally able to talk with a human being to resolve my problem trying to cancel my unsolicited subscription with Dropbox!

Thank you so much, with help me under how help Molly get better.

The individual was very knowledgeable and patient with me. The issue was how to use the Spin only cycle and we had the issue resolved very quickly.

All they told me to do was unplug my TV and press reset. Which made me lose my Spotify account. Then they gave me a link to buy a new remote, even though nothing happened to my remote and it was fine yesterday. Absolutely no help.

I have a 03 Ford 7.3 powerstroke. About a week ago I picked up some bad fuel. I changed filters drained and cleaned fuel tank, flushed lines, flushed one of the heads, replaced pump on frame rail, and cleaned screens in fuel solenoid. Also hooked to computer to check any codes and found none, while I had it hooked up ran an injector test and all passed. Made sure everything was tight no leaks and took it out for a drive. Was a lot better but still had a vibration like dirty fuel or starving for fuel. Got online and came across this site and was asked to pay 5 bucks no big deal, and that somebody that was qualified to answer my question would be with me shortly. Few minutes went by and a tech joined the conversation. So after everything was all said and done the next morning I noticed that I had also a 34 dollar charge. It says no where anything about this charge just the 5 dollar charge. Not cool and not a way for customers to be able to trust you. My truck is still messed up but I won't get back on here to ask the tech anymore questions. I will say he knew his stuff which was great but sucks about who he works for.

It was good other than texting instructions always becomes difficult through a back and forth text. He did eventually help me find the answers to my dilemma. Thanks for the help.

Please cancel, I know almost nothing regarding computers, except gaming, email and finding receipes and facebook.

The service is very helpful and nice to share my problems to solve