JustAnswerReviews 13,236

Expert was professional, knowledgeable & friendly, He provided resources for next steps.

Successful outcome with all my inquiries and problems. Very quick

IT was a great experience and all my questions were answered.

My dog had gotten into the garbage and found some chicken bones before I noticed. I'd always heard that dogs SHOULDN'T eat chicken bones and it was on the weekend, so I couldn't call my own vet, so I found "Ask a Vet" online and got immediate and thorough help through an online chat. So thankful to get great, and immediate, help when I was so worried..

She helped me get an answer to my question as Modlily ignored me

I had a condition I was concerned about and decided to do some research. I went to WebMD to see if I could find information given my symptoms. So I typed in my symptoms and I got a link to the JustAnswer's web site. I figured I would give it a try. I have had Ulcerative Colitis for 25 years so I've had a lot of experience with doctors and hospitals, but also I studied some Chinese Medicine and other alternative holistic practices. Anyway I felt this situation needed a medical diagnosis but it's often hard to make appointments with my doctor and honestly sometimes people may want a little privacy. All my doctors are all on the same medical program and everything gets shared so I don't always necessarily want that either. I did not realize Just Answers had people available. I'm still not sure if this was all Ai generated. I'm a computer consultant and I'm good at recognizing computer generated response, I don't mind it if I get the right answer. And actually I was very satisfied with the answer so I am grateful for being about to find the answer without have the time and expense of making an appointment with my Primary. Thank You!

Jean c listened to me and after tell her my store she told me what type of lawyer I need and I didn'T know that before hand

My questions were answered promptly and the whole process was simple, straightforward and effective. It eased my mind instantly…I loved working with the team there.

I honestly have never had a better tech support experience than I had with Daniel. He was clear in his directions of what to do, spelled out exactly what the address was slowly and confirmed the steps. The best!

First time camper owner with logic. Storing over winter may have contributed to issues, squirrels decided to occupy, and store black walnuts. So have to seal things better in various places, GRR!

Very happy with my Experience! Was contacted to a vet in 3 minutes that answered all my questions and put my mind to easy. Would definitely recommend! Thank you! My 14 year old dog got into her medicine and ate half a bottle. Called my vet they said to call poison control was on hold with them for over an hour (guess they only of one line for the whole country). Meanwhile, I got my dog to throw up a couple of the pills with 3% peroxide. The next 24 hours her heart rate was a little high but she ate and pooped like normal. Next morning was online doing more research and came across Just Answered and the Vet put my mind to easy. Thank you again!

I was very confused to find charges on my Bank card that i was not familiar with. There was one that happened on April 25 and after talking to my bank there was another charge back on Jan 24 from the same company. After talking to my bank i was lucky to talk to Ms. Sarkar from JustAnswer who walked me through step by step what i needed to do to get a refund for these two charges- and to make sure my Bank cancels any subscription so no further charges will be made- Thanks again for being professional, Kind and so very helpful!

Easy to understand instructions, patient and friendly technician.

The information I was given was helpful but the phone number given me was completely automated. I was not able to speak to a representative. Also I was told that the Supposedly $5. Charge for using Just Answer turned out to be $55. I want my refund promptly.

Great Service…call within 15 minutes and Vet was extremely helpful

I am seriously pouring tears down my face and shaking. I agreed to a $5 talk with a neurologist instead I waited for 51 mins for no neurologist so I went to see if i was still charged 5 dollars INSTEAD I WAS CHARGED $51 and it is now 1:47 in the morning and I can't sleep because this is THE BIGGEST SCAM IVE EVER SEEN! I would never ever agree to $51 to talk to someone who didn't even show up and even if they did I would still be mad. Customer service is refusing to return the money I NEVER AGREED TO! I can't even believe I was this stupid to give them even $5. But I was desperate because my head is pounding with a migraine and again it is almost 2 am all I wanted was something to help my migraine and now my blood pressure and anxiety are through the roof.

Horrid. I feel conned! What more do your want me to say? You are