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Just Eat has a rating of 1.3 stars from 154 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Just Eat most frequently mention customer service, cold food, and next day problems. Just Eat ranks 292nd among Restaurants sites.
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Second time they've taken my money, I'm disabled and rely on online shopping. JustEat and Asda Rochdale stole my money twice. It's hard to get my money back from them despite showing photos of my order, saying they are closing my complaint down within 2 hours. Do not believe the TV adverts, all lies to lure you in to buying from them, I wonder why? 8 items ordered and 5 missing yet took my money then treated me like I was the thief 😔
I ordered a coffee and iced drink, the ordered arrived an hour after the order being placed. The coffee and iced drink arrived cold and melted, in addition to this spilt over the other two items in the bag. The driver confirmed there was a problem with the app which delayed him so much and apologised for what happened. The customer service team are completely incompetent, they didn't offer any goodwill gesture and to add insult to injury didn't look into the complaint. I have now deleted my account with them, they are cowboys and ripping people off.
Second time they've taken my money, I'm disabled and rely on online shopping. JustEat and Asda Rochdale stole my money twice. It's hard to get my money back from them despite showing photos of my order, saying they are closing my complaint down within 2 hours. Do not believe the TV adverts, all lies to lure you in to buying from them, I wonder why? 8 items ordered and 5 missing yet took my money then treated me like I was the thief 😔
Tip for consumers:
Biggest scam
Products used:
Groceries
I love this website! They really solved the problem of speaking to people who hardly understand English!
Just Eat has the most restaurants in my area to choose from. I use them every time I want a takeaway. Nice and simple to use.
Excellent site brings up all good local takeaways and allows you to order online so you don't need a menu and if you forget to go to the cash machine you can pay with your card, great site
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