Just Eat Questions & Answers

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Here’s what consumers have asked with answers from Just Eat staff and previous consumers.

2 questions answered
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Question:

How to get refund when money was taken and order not delivered

Answer:

Agree. They take your money and lie saying you didn't cancel your order within 5 mins so they've passed your money on to the restaurant even though they sent me an email confirming my order time and another email confirming the time it was cancelled 5 mins later but they said it was 10 mins later. The restaurant told me to cancel the order after a mix up and said they hadn't received my money from Just Eat. This after previously receiving a cheaper item in a seperate order when I paid for a more expensive item and they said they'd sent me a credit which I didn't receive. I will never ever use them again. I would rather starve myself to death!

By C M.
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Question:

Answer:

Don't use Just Eat. They don't give you credit when they tell you they have and steal your money.

By C M.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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