• Jus Modern

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Overview

Jus Modern has a rating of 1 star from 1 review, indicating that most customers are generally dissatisfied with their purchases. Jus Modern ranks 164th among Furniture sites.

What reviewers want you to know

Positive highlights

  • Jus Modern has excellent customer service and will work within your budget if you just talk to them.
  • my dining chairs came in perfectly so i bought my dining table to match.

Critical highlights

No critical highlights yet

How would you rate Jus Modern?
Top Critical Review

“Bait and switch”

Gabriel M.
1/18/19

I ordered a dining room table from the website and sent an email to customer service a few days later to check in on the shipping. Customer service told me that the table was out of stock at the manufacturer and that my ordered would be cancelled. I had ordered a new set of dining chairs from another site based on this table so I decided to contact the manufacturer of the table to understand when inventory would be in as I couldn't change my chair order. To my surprise the tables were in stock and with plenty of inventory. When I went back to jusmodern and checked their site, they listed the table as in stock, and available at a higher price. After calling them out on this I tried contacting customer service via email as well as phone many times and I could not get a reply. I also have no idea if my credit card is billed or not. Don't buy from these guys, they're dishonest with pricing and business practices which is too bad as they have a good selection.

Reviews (1)

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Reviews that mention popular keywords

customer service (28) dining table (32) shopping experience (9) dining chairs (8) coffee table (10) dining room table (4) great prices (3) modern furniture (22) great selection (5)
Thumbnail of user gabrielm117
2 reviews
1 helpful vote
January 18th, 2019

I ordered a dining room table from the website and sent an email to customer service a few days later to check in on the shipping. Customer service told me that the table was out of stock at the manufacturer and that my ordered would be cancelled. I had ordered a new set of dining chairs from another site based on this table so I decided to contact the manufacturer of the table to understand when inventory would be in as I couldn't change my chair order. To my surprise the tables were in stock and with plenty of inventory. When I went back to jusmodern and checked their site, they listed the table as in stock, and available at a higher price. After calling them out on this I tried contacting customer service via email as well as phone many times and I could not get a reply. I also have no idea if my credit card is billed or not. Don't buy from these guys, they're dishonest with pricing and business practices which is too bad as they have a good selection.

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