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Claim Your BusinessJumia.co.ke has a rating of 3.33 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. Jumia.co.ke ranks 451st among Clothing Other sites.
They are trustworthy; however, I wish they could resume their pay after delivery services. They also need to improve on their delivery timelines and schedule, the order was delayed a couple of times.
Poor products, poor website (fake return locations, fictional pin locations sent on SMS for returns, fictional button for "live" chat) the phone number provided has endless recordings which lead nowhere, very poor phone and in person service at Kaka House. Most products offered are close to junk - I got a fan with multiple missing parts... it was quite an adventure to just try to return it. No point going through Jumia. Just identify the brand you want and buy directly from the store online.
They are trustworthy; however, I wish they could resume their pay after delivery services. They also need to improve on their delivery timelines and schedule, the order was delayed a couple of times.
Tip for consumers:
Separate groceries and foodstuff, from other orders; and they will be delivered faster.
Products used:
foodstuff
The best online store so far in Africa. You get what you order and if you have any issues, they are resolved on time. I love their services
I have ordered a lot of things with jumia and they've always delivered with great services and staff as well.
You get what you asked for, something I hadn't expected especially for electronics. I'm now open to shopping with Jumia
They got my phone delivered right to my doorstep within 24 hours. I couldn't believe it
Jumia - Kenya's No. 1 Online Shopping Mall | Shop Online for electronics, books, shoes, fashion & more from top brands?_? Enjoy pay on delivery - Order now!
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