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Jumia.co.ke has a rating of 3.33 stars from 12 reviews, indicating that most customers are generally satisfied with their purchases. Jumia.co.ke ranks 430th among Clothing Other sites.
They are trustworthy; however, I wish they could resume their pay after delivery services. They also need to improve on their delivery timelines and schedule, the order was delayed a couple of times.
Poor products, poor website (fake return locations, fictional pin locations sent on SMS for returns, fictional button for "live" chat) the phone number provided has endless recordings which lead nowhere, very poor phone and in person service at Kaka House. Most products offered are close to junk - I got a fan with multiple missing parts... it was quite an adventure to just try to return it. No point going through Jumia. Just identify the brand you want and buy directly from the store online.
Jumia entices you with all manner of promises and sugar-coated deals, but once you're drawn in they really can't care less. Bought my son a tablet from them for his birthday. When it was delivered, we immediately noticed its WiFi capabilities were down.On calling Jumia, they said they couldn't really guarantee the features on their listings are accurate since they deal with third-party vendors. What a load of c***. So my only alternative was to wait a week for their agent to come confirm my claims were true, then they might try follow up with the vendor.We've never felt so cheated
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Jumia - Kenya's No. 1 Online Shopping Mall | Shop Online for electronics, books, shoes, fashion & more from top brands?_? Enjoy pay on delivery - Order now!
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