Review of Jumia.co.ke
1 review with 2 stars
1 review
3 helpful votes
6/21/18
Jumia entices you with all manner of promises and sugar-coated deals,but once you're drawn in they really can't care less.Bought my son a tablet from them for his birthday.When it was delivered,we immediately noticed its WiFi capabilities were down.On calling Jumia,they said they couldn't really guarantee the features on their listings are accurate since they deal with third-party vendors.What a load of c***.So my only alternative was to wait a week for their agent to come confirm my claims were true,then they might try follow up with the vendor.We've never felt so cheated
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It's legit. I have personally dealt with them on several occasions
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It's easy, through phone call, you can get to customer care executive. Their mail also is reliable
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I have dealt with them severally and they have not disappointed
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