JoyAmoReviews 62
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JoyAmo Reviews Summary
JoyAmo has a rating of 4.6 stars from 62 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JoyAmo most frequently mention customer service, great quality and name necklace. JoyAmo ranks 116th among Personalized Jewelry sites.
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I think we bought the perfect gift ever for my mom! She loved it so much! Highly recommend this company - great service, quality and selection of jewelry
Update… I have received my bracelet yesterday June 29/21 and it was due to the COVID that delayed my package no fault of Joyamo. Only thing customer service could have been quicker in responding. Overall my husband loved the bracelet and very good quality
I have ordered a men's bracelet for Father's Day and didn't receive it. I ordered it June 6/21 and still not received. I have emailed them several times and no response and unable to call them since there's no phone #. Horrible service or should I say no service at all! Do not buy from them you will never receive it! Warning everyone not to buy from them. I'm now trying to dispute this charge of $99.95 and not sure if I can get my money back.
Hi Angie, thanks for contacting us! We are very sorry you did not receive your package. Your order was shipped out on June 9th, 2021. Our Customer Support Team will contact you asap to assist you. We sincerely apologize for the inconvenience.
Irene
Email: support@joyamojewelry.com
https://joyamo-ca.com/
I purchased from the JoyAmo website a mama foot chain for my mother with all of our names engraved on it. It is just perfect! Highly recommend! Great quality! Arrived fast
Hi Freytes J, thanks for reviewing our best-seller necklace on Sitejabber. https://joyamojewelry.com/shop/necklaces/mama-heart-pendant-with-baby-feet/metal/48/
We can't wait to hear how your Mom liked it! We are always here for you, Irene S / Customer Service (email:support@joyamojewelry.zendesk.com)
Such a successful and special company! I bought my wife a gift for the birth of our first son Valerio a month ago. Perfect gift and arrived on time! My wife was so happy and excited
Highly recommend. Accessible and convenient website, excellent customer service and timely delivery
Hi Stephen G, thanks a lot for your kind review! And congratulations on the birth of your first boy Valerio! Waiting forward to receive another order from you, Irene - JoyAmo Jewelry
I would love for someone to answer my messages to locate my order. Very disappointing. I have never bought anything like this online. I took a risk because the out fit and shoes looked beautiful. But two months late there is no contract or delivery.
Hi Markella M, thanks for your comment. You placed an order with the company Joyomoco (https://www.instagram.com/joyomoco/) The name of this company is JoyAmo Jewelry. Please contact Joyomoco to get feedback about your order. Kind regards, Irene, JoyAmo Jewelry.
Third time I buy from them. This time I bought a bracelet for my husband, and it is just perfect. The names of our children and mine on it and with him always!
Hi Lauren, thanks a lot for your review. We are thrilled to know that your husband loves the bracelet! We are here for you for whatever you need! JoyAmo Team
Hi everyone, I have recently purchased necklace in December 2010 now early end of January 2021 I still haven't received anything and there's no one to contact they don't even have company phone number I don't want any one else go through what I been through!
Hi Pesh, thanks for placing your order on our website. Please send us an email with your order information so we can assist you. This is our address: support@joyamojewelry.zendesk.com
Thanks, JoyAmo Jewelry
Love my new necklace with my children's names. Arrived quickly and very neatly packaged. Warmly recommended
Hi Michal, thanks for the amazing pic you post of one of our best-sellers!
Our warmest regards,
JoyAmo Team
This has been the best gift to myself! Good quality jewelry. Decently priced and great shipping time.
Hi Jahleel P, thanks for taking the time to write a review of our Infinity Necklace! We immensely appreciate the pic you posted.
We are here for you for whatever you might need.
JoyAmo Team
support@joyamojewelry.zendesk.com
My wife was so happy when i gave her the necklace that she stated to cry. She said that its the best gift ever
Hi Eyal, thanks for the emotional review you wrote regarding our Vertical Kids Necklace! It feels our hearts with joy knowing that your wife loves it.
We are here for whatever you might need.
JoyAmo Team
support@joyamojewelry.zendesk.com
Order a necklace for Christmas have not received it now telling me it will be a 30% fee for canceling this is ridiculous
Most useless company I have ever dealt with, haven't got a $#*!ing clue what's going on with any order or delivery. Cant provide any single bit of info on my delivery. Keep passing me from one email to another, one Instagram page to another. Said it would be here for Xmas and I knew all along it wouldn't be when the phone number just rings, $#*!s replying to my email! How the $#*! this company is still trading and not shut down I don't know?! Basically robbing people! Bunch of frauds and wankers. Hope you have a $#*! Christmas as you well and truly $#*!ed mine up. $#*!s
I order 2 bracelets. I received 1 on Dec 20 and the other was missing although it was sent with the same tracking number. I immediately emailed and called this company but Today, December 22 still no response from them.
What I hate is the fact they promised to get my orders to me before Christmas but now I need to go try to find something else.
Not very good customer service.
Hi Martin, thanks a lot for confirming for us that you got the 2nd bracelet in a separate package! Have a great day and we wait forward for your next purchase, Justin, JoyAmo Jewelry
Ordered item two weeks ago
No contact no item and I paid for fast track delivery
Scam artists. I have cut my losses
SO ordered a item a while ago. Cant get anyone to answer the phone and have sent multiple emails requesting help and nothing. This is why I will never do business again with this place.
I think it a scam, adders is in New Castle, phone in Cambridge, watsapp in US. no-one answering the phone or e-mail.
Does anybody have a phone number to contact these people, I live in UK... Purchased a chain for the Mrs heard nothing since other than an email offering discount on further purchases
No idea where my parcel is? They don't answer the phone. They don't keep you updated! Waited over 10 days and still don't have my item
I ordered a custome 14k yellow gold necklace, brushed finish on the name plate. They sent me a gold plated one not brushed. Been going back and forth with this company via text messages and emails. They couldn't see the difference once again I ordered a textured name plate and got a flat plain one. But with all the close up pics I sent they were still unable to see the difference. After weeks of going back and forth with them they finally noticed the difference. Asked me to send the necklace back and they will send me the correct one. After all the back and forth I don't even care for the necklace anymore. I know I lost money, but with their unprofessionalism I gave up...
I really love my new bracelet. The pearl is so gentle and the combination with my Initial is just PERFECT!
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- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jannell, thanks a lot for your kind review! Looking forward to your next order,
Irene - Customer Support Team
support@joyamojewelry.zendesk.com
www.joyamojewelry.com