Developed in part with a grant from
the National Science Foundation
  • Bookmark

    Joe Walsh Tours

Overview

Joe Walsh Tours has a consumer rating of 1 stars from 2 reviews indicating that most consumers are generally dissatisfied with their purchases. Joe Walsh Tours also ranks 50th among Travel Guides sites. The most common issues with Joe Walsh Tours are around returns, which are more complicated than expected by some customers.

  • Service
    0
  • Value
    0
  • Shipping
    0
  • Returns
    0
  • Quality
    0
View ratings trends
How would you rate Joe Walsh Tours?
Top Critical Review

“Elderly parents left stranded”

Patricia S.
1/29/19

My parents recently booked a holiday to Croatia and including a pilgrimage to Medjugorje. They had a wonderful time until they arrived at the airport for their flight home - which was cancelled. The company rep told them it wasn't her problem completely abandoning them. They were left with no alternative flight for days and had to find hotels and flights home without assistance. It was high season and it took them hours to find a hotel not fully booked. Both are in their late 70's. The flight they eventually found - 2 days later was in a different city - hours away in an expensive taxi they also had to self fund. On their return I wrote to the company to ask for an explanation - not even an acknowledgement of my email!! Thoroughly disgraceful way to treat any customers and completely spoiled their trip. Take my advice - Never EVER book with this company that cares so little for customers - especially vulnerable elderly ones - when in trouble. This company charged enough to book everything but took zero responsibility when something they booked was cancelled.

See critical reviews

Reviews (2)

Rating

Timeframe

Other

patricias37
8 reviews
6 helpful votes
February 3rd, 2019
The delightfully responsible Joe Walsh Tour (JWT) company finally replied to my parents and told them it was none of their business that the flight the JWT company booked was canceled. May I repeat - if you want a company who will care when things go wrong on holiday - I suggest you choose an alternative option to the JWT brand who clearly couldn't give a fiddlers.
patricias37
8 reviews
6 helpful votes
January 29th, 2019
My parents recently booked a holiday to Croatia and including a pilgrimage to Medjugorje. They had a wonderful time until they arrived at the airport for their flight home - which was cancelled.
The company rep told them it wasn't her problem completely abandoning them. They were left with no alternative flight for days and had to find hotels and flights home without assistance. It was high season and it took them hours to find a hotel not fully booked. Both are in their late 70's. The flight they eventually found - 2 days later was in a different city - hours away in an expensive taxi they also had to self fund. On their return I wrote to the company to ask for an explanation - not even an acknowledgement of my email!! Thoroughly disgraceful way to treat any customers and completely spoiled their trip. Take my advice - Never EVER book with this company that cares so little for customers - especially vulnerable elderly ones - when in trouble. This company charged enough to book everything but took zero responsibility when something they booked was cancelled.

Q&A (0)

Questions? Get answers from the Joe Walsh Tours staff and other customers.

Posting guidelines
Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

Sitejabber for Business

Gain trust and grow your business with customer reviews

About the business

How do I know I can trust these reviews about Joe Walsh Tours?

  • Sitejabber’s sole mission is to increase online transparency for consumers and businesses
  • Sitejabber has helped over 100M consumers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Joe Walsh Tours?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business