The final update - the company refused to return the money for all 6 tickets stating only 2 tickets were stolen although the entire day was ruined for all 6 people. They refused to pay for the flights or accommodation - hilariously stating terms and conditions - as if terms and conditions apply when they sell STOLEN GOODS!
I URGE YOU ALL TO STAY AWAY FROM THIS WEBSITE
In case anyone is interested in hearing what happened with our trip to Wimbledon - the tickets were at the hotel - all 6. However when we took our seats at wimbledon - we were quickly escorted by security to the legal office where we were informed that the tickets were STOLEN! All this happened before the first ball was served.
I have an official letter from the Wimbledon solicitor which I am happy to share with anyone interested in seeing it - please just leave a message.
So I have actual physical proof that this site sells (at truly enormous prices) STOLEN GOODS. Please everyone - protect yourselves and stay away from it.
Yours most sincerely,
Dr Trish Scanlan.
Dear Adam Carlos,
Although you have remained silent I keep the faith.
My family and I are soooo looking forward to the women's Wimbledon tennis finals: my monday chemotherapy is done; my whole family have packed their bags - including my 2 elderly parents; we are ready for the event of our lives.
I have one final question for you: from a scale of 1-10 in your very informed opinion, how excited should we be? Let me give you the breakdown:
1 = this company is a complete sham and there was never any chance of the tickets appearing.
5= this company is dodgy but there will be some general gate pass tickets provided for the day which will not allow you entry to centre court but you'll be able to hear the cheering.
10= this is a fantastic company. They deliver dreams every day and have only satisfied customers. You will be sitting next to the royal box and the sun will shine all day long. They will from now on plan all your holidays. The huge expense was totally worth it.
I'm really hoping you'll say 10! So do let me (and everyone else reading this post) know. Fingers crossed.
Dear Adam Carlos,
I explained my situation last week - see below message.
For clarity I would simply ask you directly Mr Adam Carlos from Easy sports tickets to publicly answer the following question:
1) Do you definitely 100% have my 6 tickets to the women's singles Wimbledon final for the 5th of July 2014.
2) Do you 100% guarantee they be delivered to me in a timely manner?
Please note that if you cannot answer these simple questions on this public forum (as you have previously refused to do so privately), then everyone reading this site will draw their own conclusions.
As I will be receiving chemotherapy the monday before the event in a different country only if you can GUARANTEE the tickets will the travel and energy be worth while. If you cannot guarantee the tickets then please guarantee to refund the money paid to your company ASAP.
I look forward to hearing from you.
Yours most sincerely,
Dr Trish Scanlan
Dear all on this site.
First of all thanks for all the information - I only wish I had read it before handing over an enormous sum to this company for the up coming Wimbledon Ladies Singles final.
I really wanted to take my family to this as they are tennis mad - and also because I am very likely dying of (relapsed) breast cancer and this is possibly the last chance I have.
Having read all your comments I have repeatedly asked the company to simply write to me confirming that they 100% guarantee delivery of the tickets or a full refund of all reasonable costs (tickets, flights and hotel for my 5 guests and me), or simply to return the money for the tickets right now. Of course all I have received is a computer generated response with no guarantees and absolute refusal to return the money. I have failed to hear from anyone with a name from the company.
As a doctor who has worked in Africa for the last 7 years looking after children with cancer I am not wealthy but this was one dream I was willing to pay for. Rather have wonderful memories than money at the end of a life. But wasting serious money on a scam is not the sort of memory I was hoping for.
Does anyone have any guidance? Is there anything worth trying? Anyone/any agency worth contacting? I repeatedly wrote to Mr Adam Castro to engage with me but he appears to only respond when prompted to publicly.