• JODOGO

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

JODOGO has a rating of 3.75 stars from 8 reviews, indicating that most customers are generally satisfied with their purchases. JODOGO ranks 15th among Airport Shuttle sites.

  • Service
    6
  • Value
    6
  • Shipping
    3
  • Returns
    3
  • Quality
    6
Positive reviews (last 12 months): 50%
Positive
1
Neutral
0
Negative
1
How would you rate JODOGO?
Top Positive Review

“Supportive & Comfort”

Jithin Y.
5/21/21

Thanks for providing high-quality Meet and greet services guys. I'm so glad that I found you online and hired you for my airport assistance that too in this situation. And if anyone looking for professional and friendly airport assistance for you or your elders or children who are flying alone, then you can give them a try at least once. Once again thank you Jodogo Team!

Top Critical Review

“Scammer named James at JFK”

Mou K.
9/12/23

I am writing to express my extreme dissatisfaction with the JODOGO departure service handled by James today. My father's experience has been nothing short of a disaster. I paid a substantial amount of USD1300+ for arrival and departure service, and I expected professionalism and reliability. Unfortunately, my experience was quite the opposite. The greeter ran away and said he forgot his ID and upon notifying the company, they did not help or refund. They are frauds! Upon reporting to the port authority police department, we found out that JODOGO is not authorised in the premises and we had to file a report. What a hassle!

Reviews (8)

Rating

Timeframe

Other

Thumbnail of user jithiny
1 review
0 helpful votes
May 21st, 2021

Thanks for providing high-quality Meet and greet services guys. I'm so glad that I found you online and hired you for my airport assistance that too in this situation. And if anyone looking for professional and friendly airport assistance for you or your elders or children who are flying alone, then you can give them a try at least once. Once again thank you Jodogo Team!

Thumbnail of user shakshinik
1 review
0 helpful votes
November 11th, 2021

I am very much pleased with the Facility and service. Special thanks for your Medical & wheelchair arrangements for my old mother at Dubai airport. Also, who was there with us over the call & beyond. I would recommend the Jodogo team as an airport agency to everyone for it gives the best package on a budget.

Service
Value
Quality
Thumbnail of user prathaps1
1 review
0 helpful votes
September 3rd, 2021

I would like to thank Jodogo team for my flight travel assist. When I'm seeking help at airport. I was booked Personal assist at jodogoairportassist.com/request Page. They have been of amazing help since the initial to flight door step. Very customer-centric and managed all airport formalities. Overall experience is good. Thanks for supporting my trip nicely.

Thumbnail of user klaem
1 review
0 helpful votes
January 4th, 2023

Went ahead and booked with this company. And I can say that it is the best decision i've ever made. Also the service are really great and they are also accommodating. Will definitely booked with them for future travels again!

Service
Value
Shipping
Returns
Quality
Thumbnail of user punkchicame
1 review
0 helpful votes
September 12th, 2023
Verified purchase

I am writing to express my extreme dissatisfaction with the JODOGO departure service handled by James today. My father's experience has been nothing short of a disaster. I paid a substantial amount of USD1300+ for arrival and departure service, and I expected professionalism and reliability. Unfortunately, my experience was quite the opposite. The greeter ran away and said he forgot his ID and upon notifying the company, they did not help or refund. They are frauds! Upon reporting to the port authority police department, we found out that JODOGO is not authorised in the premises and we had to file a report. What a hassle!

Service
Value
Shipping
Returns
Quality
Thumbnail of user aileenh43
1 review
0 helpful votes
February 6th, 2024
Verified purchase

We used JODOGO for departure services at Kempegowda International Airport Bengaluru yesterday. It doesn't matter what time you fly in or out of BLR it's always busy!
We were so happy to have JODOGO yesterday because it was extremely busy and there were tons of people entering the airport at the same time. Our greeter was Ganan. He was super professional and incredibly helpful! He met up at the doors to the airport for departing flights. We didnt have boarding passes because Singapore Airlines needed to verify our passports before issuing our boarding passes. Ganan got us into the airport by showing our reservations along with our passports to the guards at the entrance to the airport. He then maneuvered us to the correct lanes to get checked into Singapore Airlines. He helped us get our boarding passes, checked our bags and go through security in the fastest and most efficient manner. He then got us free wifi for the airport which requires going to a kiosk. Afterwards he walked us through the airport to the lounge near our gate. We were able to grab some breakfast at the lounge before heading to our gate. We received amazing service which really made our departure so much easier!
Highly recommend JODOGO!

Products used:
Departure Services at BLR

Service
Value
Quality
Thumbnail of user ritikas32
1 review
0 helpful votes
November 26th, 2022

I have booked transit service at delhi airport, but they cheated us. Jodogo company doesn't exist at delhi airport. They just ask for money and once reach over there no one will come. It's totally fraud.

Service
Value
Shipping
Returns
Quality
Thumbnail of user debashris
1 review
0 helpful votes
January 2nd, 2023
Verified purchase

I availed of the services at Delhi. I was charged for services I was NOT provided.
(1) A Jodogo representative was NOT present at all! They just hired someone at the last minute. He was not at curbside until we had already unloaded our bags, despite me sending Jodogo all the information that was asked for.
(2) There were NO priority lines we were taken through. We already had Business Class tickets. So if we wouldn't be taken through special lines to expedite check in, immigration and security, we should NOT have been charged for those.
(3) There was NO assistance during Security. Other concierge companies were assisting their customers. So your person now saying that assistance during security is not allowed, is a lie.
(4) Your representative was NOT there even AFTER security, to help us organize the stuff we had to take out of the bags for security check. He did meet us eventually, at the lounge. We then found out that he was not a Jodogo employee, just someone Jodogo got a hold of. No complaints against that person, he did what he was asked to do. He was not qualified to do the job Jodogo promised. He didn't have the proper clearance. Jodogo ripped us off.
I am not even sure what I paid for. I was just given porter services. I could avail that for 1/10th the cost. I was duped. I need to be be issued a refund at the earliest.

Tip for consumers:
Don't use Jodogo in Delhi. You will be made to pay 9000 Rupees, for just porter services. They promise you expedited service and assistance, but they don't even assign Jodogo staff to you

Products used:
Airport Assist Service

Service
Value
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about JODOGO?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members

See reviews as you browse with our Chrome extension

3.8
8 reviews
Have a question about JODOGO?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business