Overview
JobHero has a rating of 4.7 stars from 15,378 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JobHero most frequently mention cover letter, great experience and easy process. JobHero ranks 2nd among Career Advice sites.
Effective, met my overall needs. Did what I needed it to do for me.
Thanks for your help. It was easy to transfer information from my previous resume.
Hello,
Thank you for taking the time to share your experience! We’re glad to hear that the process was smooth and that you found it easy to transfer your information.
Awesome sauce, super easy except this part which is annoying
Hello,
Your feedback is extremely valuable to us, and we are grateful for your input. It helps us to better understand our members needs and preferences, as we are always open to new suggestions on ways we can improve.
So helpful! The templates are amazing and all the suggestions for content were spot-on! Will definitely use in the future if I need to do another resume!
Hello,
We are thankful for the amazing feedback you have given us!
Great format options, very professional, and easy to read as well as comprehend. Love the fast way to make edits
Hello,
We're thrilled to hear that you loved the format options and found the editing process fast and easy. Thank you for your feedback!
Simple and easy to use. I needed a resume that looked good and was very professional. Job Hero provided just that
Hello,
We're glad to hear that Job Hero helped you create a resume that was both professional and visually appealing. Thank you for your feedback!
So far so good - need to continue to experience more of what you have to offer
Hello,
We appreciate your feedback and are glad to hear you’ve had a positive experience so far. We hope our tools continue to be helpful as you explore more of what we offer. If you have any questions along the way, we’re here to assist.
Where is the cover letter and please notify in the beginning what the costs is
Hello,
We sincerely apologize for the negative experience you had with our website. We understand your concerns and would like to provide some clarification. Our platform offers two types of accounts: basic access and full access.
The basic access account is designed to allow users to explore our builder and try out its features before committing to a purchase. With this account, you can freely use the builder and create your documents. However, it's important to note that the basic access account only allows you to download a plain text version of your document, and it does not include our premium features.
On the other hand, we offer a full access account for a small fee. This account provides a comprehensive set of features, including the ability to print, email, or download your documents using our copyrighted templates. With the full access account, you'll have a 14-day window to utilize these advanced features to enhance your document creation process. In the event the account is not canceled during the first 14 days, the subscription renews to our monthly access.
Regarding the Cover Letter, you can find it on the section located on the upper right side of your account, next to "Dashboard", and "Resumes". We continuously strive to improve our website and provide a seamless user experience. If you have any further questions or concerns, please don't hesitate to reach out to our support team.
Best regards,
Customer Service Team.
Love the formatting and the wording suggestions, the visuals
Hello,
We’re glad to hear you’re enjoying the formatting, wording suggestions, and visuals. Providing a seamless and effective experience is our goal, and we appreciate your feedback. Let us know if you ever need any assistance!
10 cad for a resume is too much. It is not worth it.
10 cad for a resume is too much. It is not worth it
10 cad for a resume is too much. It is not worth it
Hello,
We are genuinely sorry for any confusion. We would like to take the opportunity to explain the reason for the recurring charges.
Our 14-day trial auto-renews to our monthly access until you decide that it has met your expectations and proceed to cancel your subscription. To avoid any misunderstanding, this information is provided before, during, and after the subscription is bought. We also provide this information in the welcoming email sent during the purchase.
We have provided you with a refund as a sign of goodwill. Please allow 7 - 10 business days for the refund to be available on your account. We are certainly committed to changing your mind about us and ensuring that you receive the excellent customer service we pride ourselves on.
Thank you for your time!
Customer Service Team
I found jobheros made things easy and accessable. It helped me to clear my ideas and thoughts about what should be in the resume
Hello,
We're glad to hear that our service made the process easier and helped you clarify what to include in your resume. Thank you for your feedback!
AMAZING! Loved the ease of uploading my current resume and making edits. The recommended things to add on the resume were great as well. Thank you!
Hello,
We're thrilled to hear that you enjoyed the ease of editing your resume and found our recommendations helpful. Thank you for your feedback!
So far its been very easy to go through the tabs. I can go back easily as well.
Hello,
Your feedback is what keeps us striving for excellence. Thank you for your support!
Quick and easy to get a good baseline for any cover letter or resume you need
Hello,
Thank you for your feedback. We're glad to hear that you found it quick and easy to create a strong baseline for your cover letter or resume. Our goal is to streamline the process and help you get started with confidence. We appreciate your support!
I was very helpful in the middle of crunch time and getting it done quick and fast.
Hello,
Thank you so much! We appreciate the positive review!
Good experience, effective results and attractive resume
Hello,
Thank you for sharing your positive experience. We're thrilled to hear that you found the results effective and the resume attractive. Our goal is to help you create professional documents that make an impact, so it's great to know we met your expectations.
Great. Easy to create a resume. Editable. We can choose style and template.
Hello,
Thank you for sharing your feedback. We're pleased to hear that you found the resume creation process easy and that you appreciated the variety of styles and templates available. Our goal is to make the process as smooth and customizable as possible, so it's great to know that you had a positive experience.
I created a whole resume with the help of your website, but then I totally lost it when I did not subscribe for the service immediately. I am disappointed
Hello,
Thank you for sharing your experience. We’re truly sorry for the frustration this has caused. If there’s anything we can do to assist you, please don’t hesitate to reach out to our support team. We’re here to help!
Fast and needed a resume for a job fair. I would highly recommend this product
Hello,
We're happy to hear that our service helped you prepare quickly for the job fair. Thank you for your recommendation, and best of luck with your job search!
Functional and easy to navigate. Thank you for providing this most useful service!
Thank you for your feedback! We're pleased to hear that you found the platform easy to navigate and helpful. Our goal is to make the resume-building process as straightforward and effective as possible. Thank you very much for sharing your experience with us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello,
We’re pleased to hear that our service met your needs and helped you accomplish your goals. Thank you for your feedback!